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Ignites Human Capital
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Openings For Freshers salary 30k Uk shift location Hebbal

Openings For Freshers salary 30k Uk shift location Hebbal

Ignites Human Capital

0 - 5 years

2 - 6 Lacs

bengaluru

Posted:1 month ago| Platform:

Apply

Skills Required

english college customer service bpo customer service bpo voice voice process customer support

Work Mode

Work from Office

Job Type

Full Time

Job Description

TOP BPO UK SHIFT

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently.
Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly.
Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction.
Collaborate with internal stakeholders to resolve complex issues that require technical expertise.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

Desired Candidate Profile

0-5 years of experience in BPO/Call Centre environment.
Excellent communication skills in English language (written & spoken).
Ability to work rotational shifts including night shifts (UK shift).
Strong problem-solving skills with ability to handle multiple tasks simultaneously.
Basic computer knowledge with proficiency in Microsoft Office applications.

Greetings From Ignites Human Capital Services
FreshersExperiencedFreshers 25kExperienced50k

FRESHERS :30k

EXPERIENCED:35K

WORK LOCATION:MANYATHA

call hr Pooja@9886112704

call hr@soniya@7848820042

location:manayatha

Roles and Responsibilities

Desired Candidate Profile

Perks and Benefits

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