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Opening For L1 Infra at Hyderabad

1 - 4 years

3 - 6 Lacs

Hyderabad

Posted:2 months ago| Platform: Naukri logo

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Skills Required

VMware VSphere Bare Metal Openstack Monitoring Tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

Resource: L1 Support Engineer (Infra) Area: Includes Bare Metal, VMware, and OpenStack in production Scope of work • Single-Point of Contact for internal customers over Voice, Email & Tickets • Proactive monitoring of production environment compute, memory, disk, storage of vSphere ESXi and vRealize Suite from VMware, OpenStack, and bare metal • Manage alerts through use of various monitoring tools, dashboards, and email. • BCP management. • Creating and assigning tickets to appropriate teams. • Preparing reports for audits, compliance, patching etc. • Handling including troubleshooting and escalating incidents quickly in a timely manner to the respective domain L2 or L3 resource wherever required without breaching the SLA. • Work on Tasks assigned by L3s and L2s. Skill Set • Knowledge in OS platforms (windows, linux, etc.,) • Knowledge in Cloud technologies (VMware suite, Open stack) • Hands on experience in ticketing and monitoring systems ( Ex BMC suite- TSSA, REMEDY etc.,). • Ability to prioritize and multitask. • Excellent communication and interpersonal skills. Best Regards, Gopikumar M Human Resources M: 9884091504 E: Gopikumar.mani@sifycorp.com SIFY Technologies Limited

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www.sifytechnologies.com

Information Technology and Services

Chennai

2000+ Employees

48 Jobs

    Key People

  • Raju Vegesna

    Chairman

  • Kamlesh Bhatia

    CEO

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