7 - 12 years
8 - 15 Lacs
Posted:2 days ago|
Platform:
Work from Office
Full Time
Delivery Manager
Location: Gurugram
100% WFO and 24x7 shifts including night shifts applicable by default.
Excellent verbal and written English skills.
Prior experience of working in an ops leader role of a business to business collections / order to cash process.
Excellent analytical (excel) and presentation skills. Would have presented meaningful dashboards, collaterals to internal and external stakeholders in past role.
Prior experience of managing serveral client owners and deliver operatonal delight. Managing the client Relationship end to end.
Team Handling, Training and Motivation
Employee assessment and channelizing the workflow
Escalation and resolution handling
Monitor performance & drive internal reviews with team
Delivery, quality and exception handling should be monitored.
Potential risks identification and management
Meet the operational, functional and business objectives required by the contract and provide a profitable interaction
Drive Transformation projects
Enrich And Enlight Business Consulting
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