We are seeking a proactive and results-driven Team Lead Last Mile Operations to manage the day-to-day operations of our delivery hub. The ideal candidate will be responsible for ensuring efficient last-mile delivery, supervising delivery executives, maintaining service quality, and optimizing hub performance. Job location: Salem, Harur, Deevetipatti, Kallakurichi, Ulundhurpet, Needamangalam, Thiruthuraipoondi, Theni Key Responsibilities: Oversee daily last-mile delivery operations, ensuring timely and accurate deliveries. Lead, supervise, and motivate a team of delivery executives to achieve performance KPIs and maintain a 100% delivery success rate. Conduct daily reconciliation of COD collections and ensure timely deposits. Manage manpower planning in alignment with the Annual Operating Plan (AOP), including roster management and attendance tracking. Proactively handle hiring and onboarding of delivery executives (Wish Masters) as per operational needs. Implement safety audits and physical package verification protocols to eliminate losses and enhance workplace safety. Manage both inbound and outbound logistics operations at the hub. Analyze delivery metrics, prepare reports, and drive continuous process improvements. Resolve escalations and customer complaints in coordination with the customer support team. Ensure adherence to standard operating procedures (SOPs), company policies, and compliance requirements. Qualifications & Skills: Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field; relevant experience may be considered in lieu of formal education. 1+ years of experience in last-mile delivery or logistics operations. Strong leadership and people management skills. Solid understanding of logistics and supply chain management processes. Effective communication, problem-solving, and decision-making abilities. Proficient in logistics management tools and basic MS Office applications. Ability to work under pressure, manage multiple tasks, and meet tight deadlines. Experience in a fast-paced logistics/e-commerce environment is a strong plus.

We are #Hiring for Dark Store Manager/ Dark Store Cluster Manager at One World Logistics. Location - BharatiyaCity, Bangalore Experience - Min 5 Years in Retail, Grocery E-com. Qualification - Any Graduate (fulltime) Candidate should be from QC industry. Skills - Dark Store Management, MIS, Documentation, Negotiation, People Management, Stock/Inventory Management. Interested candidates can share their resumes to kiran.ks@oneworldlogistics.in Abhilaya