We are seeking a proactive and results-driven Team Lead Last Mile Operations to manage the day-to-day operations of our delivery hub. The ideal candidate will be responsible for ensuring efficient last-mile delivery, supervising delivery executives, maintaining service quality, and optimizing hub performance. Job location: Salem, Harur, Deevetipatti, Kallakurichi, Ulundhurpet, Needamangalam, Thiruthuraipoondi, Theni Key Responsibilities: Oversee daily last-mile delivery operations, ensuring timely and accurate deliveries. Lead, supervise, and motivate a team of delivery executives to achieve performance KPIs and maintain a 100% delivery success rate. Conduct daily reconciliation of COD collections and ensure timely deposits. Manage manpower planning in alignment with the Annual Operating Plan (AOP), including roster management and attendance tracking. Proactively handle hiring and onboarding of delivery executives (Wish Masters) as per operational needs. Implement safety audits and physical package verification protocols to eliminate losses and enhance workplace safety. Manage both inbound and outbound logistics operations at the hub. Analyze delivery metrics, prepare reports, and drive continuous process improvements. Resolve escalations and customer complaints in coordination with the customer support team. Ensure adherence to standard operating procedures (SOPs), company policies, and compliance requirements. Qualifications & Skills: Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field; relevant experience may be considered in lieu of formal education. 1+ years of experience in last-mile delivery or logistics operations. Strong leadership and people management skills. Solid understanding of logistics and supply chain management processes. Effective communication, problem-solving, and decision-making abilities. Proficient in logistics management tools and basic MS Office applications. Ability to work under pressure, manage multiple tasks, and meet tight deadlines. Experience in a fast-paced logistics/e-commerce environment is a strong plus.
We are #Hiring for Dark Store Manager/ Dark Store Cluster Manager at One World Logistics. Location - BharatiyaCity, Bangalore Experience - Min 5 Years in Retail, Grocery E-com. Qualification - Any Graduate (fulltime) Candidate should be from QC industry. Skills - Dark Store Management, MIS, Documentation, Negotiation, People Management, Stock/Inventory Management. Interested candidates can share their resumes to kiran.ks@oneworldlogistics.in Abhilaya
Key Responsibilities: Manage end-to-end salary processing, including payroll administration, salary reconciliation, and statutory deductions. Ensure strict compliance with all applicable statutory regulations (e.g., Minimum Wages Act, Provident Fund, ESI, Labor Welfare) and timely submission of statutory reports. Lead and implement employee engagement initiatives and programs to boost morale, retention, and workplace culture. Oversee day-to-day HR operations such as attendance management, leave processing, onboarding, exit formalities, and employee records maintenance. Collaborate with Finance and Compliance teams to reconcile payroll and statutory payments, ensuring accuracy and timeliness. Provide guidance and support to line managers on HR policies, performance management, and employee relations matters. Monitor HR metrics and prepare regular reports for senior management to drive data-backed decisions. Drive continuous process improvements in payroll and HR administration to enhance operational efficiency. Coordinate training and development programs in collaboration with Learning & Development teams. Preferred candidate profile Qualifications & Experience: Bachelors degree in Human Resources, Business Administration, or related field. Minimum 3 to 5 years of progressive experience in HR roles with demonstrated expertise in payroll management and statutory compliance. Strong knowledge of labor laws, payroll systems, and statutory requirements in India. Proven experience in employee engagement and HR operations management. Excellent organizational, analytical, and communication skills. Proficiency with HRIS, payroll software, and Microsoft Office suite. Ability to work collaboratively across departments and manage multiple priorities effectively.
Key Responsibilities: Oversee daily operations of the delivery station ensuring smooth processing, sorting, and dispatching of packages. Manage and lead a team of delivery associates, process assistants, and coordination with Delivery Service Providers (DSPs). Ensure safety compliance and promote a safe working environment for all associates and delivery staff. Monitor delivery metrics such as on-time delivery, package condition, and route efficiency. Drive process improvements and implement lean tools to optimize operations, reduce costs, and improve quality. Coordinate with cross-functional teams including transport, finance, HR, IT, and customer service for operational excellence. Conduct training, performance reviews, and motivate staff for high performance and engagement. Handle administrative responsibilities including staffing, scheduling, and resource planning to meet operational demands. Manage customer experience by ensuring package delivery meets or exceeds expectations. Lead change management initiatives and adapt to the fast-paced and dynamic operational environment. Preferred candidate profile Proven experience (typically 2+ years) in managing last mile delivery operations or similar logistics environment. Strong leadership and team management skills with ability to engage and develop workforce. Excellent problem-solving and decision-making capabilities under time-sensitive conditions. Knowledge of route planning, delivery management systems, and logistics software. Ability to work flexible shifts, including nights, weekends, and holidays as per business needs. Strong communication and interpersonal skills.