Officer, Domestic Flow

As a Cash Management Support Specialist at Standard Chartered located in Chennai, IN, your primary responsibility will be to provide support to the Cash Management process and ensure the maintenance of a positive working relationship with personnel from other Units/Divisions of the Bank. You will be required to respond to client queries within agreed timelines and uphold the established product service standards for the National Collections product. Your key responsibilities will include processing and decision-making according to Departmental Operating Instructions manual, ensuring continuous improvement in productivity, compliance with all applicable rules, regulations, and Company policies, as well as adherence to the Group Money Laundering Prevention Policy and Procedures. You will also be responsible for monitoring client requirements, processing data on the same settlement date, responding to client ECS queries, and following up with beneficiary banks for any amount not credited to beneficiary accounts. Furthermore, you will be expected to ensure operational efficiency by adhering to procedures set in the DOI, carrying out investigations/data analysis to identify root causes of errors, and taking necessary steps for rectification. You will also need to comply with the Quality Procedure Manual and Key Control Standards, as well as the Group's policies for National Collection Product and internal/external audits for Capital Markets activities. Key stakeholders for this role will include Department Heads, Head CMS, Head WBO, Cash Management Product Team, Compliance Managers, Item Processing Center Managers, and SCB Affiliates and Overseas Group Offices. The ideal candidate should possess skills in Microsoft Office, system knowledge, and hold a degree qualification. Standard Chartered is an international bank that values diversity, challenges the status quo, and promotes continuous growth and improvement. If you are seeking a purposeful career with a bank that makes a difference, we encourage you to apply and bring your unique talents to our diverse team.,