Officer, Domestic Flow

Role Overview: As a Cash Management Support at Standard Chartered in Chennai, your primary responsibility will be to provide support to Cash Management processes, maintain a positive working relationship with personnel from other units/divisions of the bank, ensure that established product service standards for the National Collections product are met or exceeded, and respond to queries from clients within agreed timelines. You will need to have basic tax-related knowledge for this role. Key Responsibilities: - Process and make decisions according to Departmental Operating Instructions manual within specified timeliness and accuracy standards. - Continuously improve productivity to meet prescribed standards for processes. - Uphold the values of the group and the company at all times. - Ensure compliance with all applicable rules, regulations, and company policies. - Comply with the Group Money Laundering Prevention Policy and Procedures. - Ensure operational efficiency by adhering to procedures set in the DOI. - Conduct investigations/data analysis to identify root causes of errors and take steps for rectification. - Monitor client requirements and process data on the same settlement date. - Monitor client ECS queries and respond promptly. - Follow up with beneficiary banks for amounts not credited to beneficiary accounts. - Ensure strict compliance with the Group's policies and procedures for the National Collection Product. Qualifications: - Any Degree Additional Details: Standard Chartered is an international bank with a history of more than 170 years, dedicated to making a positive difference for clients, communities, and employees. The company values diversity, challenges the status quo, and seeks new opportunities for growth and improvement. Standard Chartered fosters a culture of inclusion, integrity, innovation, and continuous learning. Employees are encouraged to do the right thing, challenge themselves, and work collaboratively to build for the long term. Standard Chartered offers core bank funding for retirement savings, medical and life insurance, flexible working options, proactive wellbeing support, continuous learning opportunities, and an inclusive environment that celebrates diversity across teams and geographies. For more information and to explore career opportunities, visit www.sc.com/careers.,