Office Coordinator in a Travel agency

Company Description

Sky Sketch India is a leisure, travel & tourism company based in Kolkata, West Bengal, India.

Role Description

This is a full-time, on-site role for a Trainee Tour Assistant located in the Greater Kolkata Area. The Trainee Tour Assistant will be responsible for assisting in facilitating tours, coordinating travel logistics, providing customer service, and ensuring a smooth and enjoyable experience for tour participants.

Qualifications

• Excellent communication and interpersonal skills
• Organizational and time management skills
• Ability to work well in a team environment
• Knowledge of local attractions and tourist destinations
• Experience in customer service is a plus
• Proficiency in multiple languages is a plus
• High school diploma or equivalent

Job Requirements:

The minimum qualification for this role is a 12th-grade pass in any stream or a degree along with a diploma in Travel and Hospitality Management, which is preferred. This role requires excellent attention to detail, a high level of accuracy, strong organisational skills, and the ability to efficiently manage multiple tasks. Candidates must be open to working evening shifts. 

1. Is travel your passion?                              

2. Must know tourist places in India and neighbouring countries.                   

3. Do you have sound knowledge of geography?

4. Are you proficient in English to communicate effectively via email and other social media? 

5. Do you have a pleasing personality and convincing power to motivate people?

6. Are you an open-minded person who is willing to travel?                                      Can you answer the above to qualify for the preliminary round of the interview?                

You will be trained to provide exceptional travel advice and support to our clients. You will learn to create personalised travel itineraries, assist with booking accommodations, flights, and transportation, and ensure a seamless travel experience for our customers. This role requires a passion for travel and customer service, as well as the ability to work in a fast-paced environment.

As a fresher in our industry, you will receive a starting salary of 9,000 per month for the first 6 months of a provisional period. After that, depending on your performance, we will determine your salary. There will be a provision for a pay increase during the provisional period for extraordinary performance. Additionally, after confirmation, we have provisions for a performance bonus based on your monthly sales productivity.  

Sales do not refer to door-to-door sales. Typically, we receive business from our own client base and online promotions through various social media and websites. If you can generate business independently, you will receive incentives.