Office Assistant/ Tele calling

Key Responsibilities:

• Tele calling Duties:
• Make outbound calls to potential and existing customers to inform them about products/services.
• Address customer inquiries and provide accurate information about the company's offerings.
• Follow up with leads and maintain an updated database of customer interactions.
• Handle customer complaints and provide effective resolutions to ensure satisfaction.
• Office Administration:
• Manage day-to-day office activities and maintain proper records.
• Handle incoming calls, emails, and correspondence.
• Maintain and update files, documents, and databases.
• Assist in organizing meetings, appointments, and schedules.
• Manage inventory and order office supplies when necessary.
• Coordination:
• Coordinate with different departments for smooth workflow.
• Provide support to the sales and marketing teams by sharing customer feedback and insights.
• Assist with documentation, data entry, and report preparation.
• Customer Relationship Management:
• Build and maintain positive relationships with customers.
• Ensure timely follow-up and assist in resolving any customer-related issues.

Qualifications and Skills:

• High school diploma or equivalent (Bachelor's degree preferred).
• Strong verbal communication skills in [specify languages as per the requirement].
• Basic computer proficiency (MS Office, email, CRM tools).
• Excellent organizational and multitasking skills.
• Prior experience in tele calling or office administration is a plus.
• Ability to work independently and as part of a team.

What We Offer:

• Competitive salary and performance-based incentives.
• Friendly and supportive work environment.
• Opportunities for growth and development.

Job Type: Full-time

Pay: ₹6,000.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Work Location: In person

Expected Start Date: 01/07/2025