Job
Description
Location - Thane City, Maharashtra Salary Range: INR 25,000 - INR 30,000 per month Job Summary: We are seeking a friendly, organized, and compassionate Office Administrator/ Client Administrator to join our team. The ideal candidate will be the first point of contact for our center, ensuring a warm and welcoming environment for children, parents, and visitors. This role requires excellent communication skills, multitasking abilities, and a passion for working in a child-centric, therapeutic setting. Key Responsibilities: Front Desk Operations: - Greet and assist children, parents, and visitors with a positive and professional attitude. - Manage incoming calls, emails, and inquiries, providing accurate information about our services. - Schedule and coordinate appointments for SLP, OT, and Behavioral Health sessions. - Maintain and update client records, ensuring confidentiality and accuracy. - Maintain inventory of office supplies and therapy materials. - Assist in organizing the center's activities. Customer Service: - Address concerns and queries from parents and caregivers with empathy and professionalism. - Build and maintain strong relationships with families, ensuring a positive experience at the center. Team Collaboration: - Work closely with therapists, counselors, and other staff to ensure smooth operations. - Assist in maintaining a clean, safe, and child-friendly environment. Qualifications & Experience: - Bachelors Degree. - Prior experience in a front desk or customer service role, in a hospital, healthcare or childcare setting. - Proficiency in Microsoft Office (Word, Excel) and basic computer skills. - Excellent verbal and written communication skills in English, Hindi and Marathi. - Strong organizational and multitasking abilities. - Compassionate, patient, and comfortable working with children with special needs. Working Hours: - Flexible hours as per business requirements. - Willingness to work occasional weekends or extended hours if needed.
