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Talentzo
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O2C Analyst at An IT Service Company

O2C Analyst at An IT Service Company

1 - 3 years

|

8 - 15 Lacs

Posted:4 hours ago| Platform:

Apply

Skills Required

payment collection order to cash otc

Work Mode

Remote

Job Type

Full Time

Job Description

Responsibilities

Manage and resolve collection issues through timely communication with customers.
Contact clients via calls/emails for payment follow-ups and arrangements.
Prepare and review AR adjustments, statements, and reminder letters.
Ensure invoice accuracy and maintain AR records in the system.
Collaborate with Credit, Sales, Billing, and Cash teams to resolve discrepancies.
Escalate unresolved issues promptly and ensure closure within timelines.

Preferred candidate profile

Experience with ERP systems (Oracle preferred).
Strong communication, customer service, and teamwork skills.
Detail-oriented with good time management and organizational ability.
Proficient in MS Office and adaptable to change.

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