What Success Looks Like In This Role
Core Responsibilities
- Own Hyper-Converged Infrastructure (HCI): Deploy, configure, upgrade, patch and remediate Cisco UCS (UCS Manager/Central, service profiles/templates) and Nutanix Acropolis (AHV/ESXi/Hyper-V), using Prism for VM lifecycle, performance monitoring, and capacity planning.
- VMware Administration: Build and maintain vSphere (ESX/ESXi 6.x), perform capacity planning, deploy VMs/OVAs from templates, execute P2V/V2V migrations, and manage backup/restore and host/VM Tools patching.
- Windows Server Engineering: Install, configure, harden, and support Windows Server (20082019); perform performance tuning and memory-dump analysis; manage clustering (Failover/SQL), and core services (FTP, TCP/IP, RDS); ensure licensing compliance.
- Active Directory Operations: Administer multi-domain AD (20082019), including sites/services, replication, FSMO role management, GPO design/troubleshooting, metadata cleanup, domain controller placement, and account-lockout investigations.
- Resiliency & DR: Design and validate backups/DR, host & VM availability, and dynamic scheduling/HA to meet recovery and uptime targets.
- ITIL-Aligned Service Delivery: Execute and improve Incident, Problem, and Change processes; create CRQs, perform impact/risk assessments, and deliver RCAs while meeting SLAs.
- Documentation & Standards: Create/update runbooks, build guides, topology/CM documentation, and operational procedures; maintain configuration standards.
- Customer Engagement: Serve as a senior point of contact; communicate clearly with customers and cross-functional teams; provide status, advisories, and escalation management.
- 247 Operations: Participate in shift/on-call rotations (247365), and perform maintenance during approved windows.
- Security & Compliance: Apply OS/hypervisor patches, AV, and vulnerability remediations; enforce server hardening baselines and audit readiness across Windows/VMware/HCI.
Nice-to-Have / Value-Add
- Automation & Scripting: Use PowerShell (and/or VBScript) to automate builds, patching, reporting, and configuration drift remediation; contribute to CI/CD style infra workflows.
- UCS Hardware Builds: Set up Cisco UCS 6200-series Fabric Interconnects and blade chassis as needed.
- PKI Awareness: Support certificates/PKI-related tasks for Windows/VMware/infra services.
- Time-Zone Flexibility: Align support hours to customer PT workday when required.
You will be successful in this role if you have:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 8-10 years domain environment experience.
- Recommended Certifications: Microsoft - MCSE, VMware - (VCP) and/or vendor related Nutanix, Cisco UCS or Dell EMC VxRail.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [HIDDEN TEXT] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys EEO commitment here.
