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4.0 - 13.0 years

0 Lacs

guwahati, assam

On-site

The L3 Support Engineer for Nutanix is responsible for resolving complex and high-priority technical issues that have been escalated from the L1 and L2 teams. You must have extensive knowledge of Nutanix solutions and lead troubleshooting efforts for critical customer issues, ensuring quick and effective problem resolution. You will often collaborate with product development and R&D teams to identify and address the root causes of bugs or system design issues. You are expected to possess extensive knowledge of Nutanix products such as Prism, AHV, Nutanix Storage, and Nutanix Cloud Platform. Proficiency in virtualization platforms (VMware, AHV, Hyper-V) and cloud infrastructure is a must. A solid understanding of networking protocols and technologies (TCP/IP, VLAN, DNS, etc.) is also required. Experience in advanced troubleshooting using tools like packet sniffers, log analysis, and system monitoring tools is essential. Your responsibilities include leading resolution efforts for critical technical issues related to Nutanix hardware, software, storage, and cloud platforms. You will perform deep diagnostics and debugging when necessary. Additionally, you will manage escalated tickets from L2 engineers, ensuring the timely and thorough resolution of customer issues and provide guidance to junior engineers when needed. Conducting in-depth analysis of complex customer issues to determine the root cause and recommend permanent fixes is crucial. You will collaborate with engineering teams to resolve product bugs or feature gaps. Working closely with the engineering, product management, and R&D teams is important to provide feedback on recurring customer issues, assist in software/hardware development, and contribute to future product enhancements. You will be responsible for communicating with customers regarding high-priority issues, updates, and resolution plans. Serving as a liaison between the support team and the customer during complex problem resolution is part of your role. Creating and maintaining technical documentation, troubleshooting guides, and knowledge base articles is essential. You will also help develop internal processes to improve support efficiency. Assisting in testing and validating new features and updates, providing feedback for improvements is expected. Additionally, you will mentor and guide L1 and L2 engineers in troubleshooting techniques and best practices for Nutanix solutions.,

Posted 3 weeks ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

You are a skilled Nutanix Engineer with 2-5 years of experience in managing and maintaining Nutanix environments. Your expertise lies in Nutanix Hyper-Converged Infrastructure (HCI), virtualization, and cloud solutions. Your role involves working collaboratively with cross-functional teams to ensure seamless deployment, management, and troubleshooting of Nutanix platforms. Your key responsibilities include: Nutanix Administration & Maintenance: - Manage and monitor Nutanix clusters to ensure optimal performance and uptime. - Perform routine system maintenance, updates, and patches on Nutanix clusters (AHV/ESXi/Hyper-V). - Resolve infrastructure issues promptly to minimize downtime. Virtualization Management: - Configure and manage virtual machines (VMs) within the Nutanix environment. - Implement best practices for virtualization using AHV or other supported hypervisors. Migration & Installation: - Perform migrations from VMware environments to Nutanix platforms. - Deploy and configure Nutanix clusters, including setup and installation of nodes, networking, and storage. Storage & Backup: - Manage Nutanix storage solutions, including AOS, Prism, and Files. - Implement disaster recovery and backup solutions using Nutanix DR/Replication. Performance Optimization: - Analyze system performance and optimize Nutanix clusters for resource efficiency. - Perform capacity planning and scaling as required. Security & Compliance: - Ensure the environment adheres to security and compliance standards. - Monitor and manage security updates and vulnerability patches. Collaboration & Support: - Work closely with other teams to integrate Nutanix solutions with broader IT infrastructure. - Provide Level 2/3 support for Nutanix-related issues. Qualifications: - Education: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). - Experience: 2+ years of hands-on experience with Nutanix technologies (AOS, Prism, AHV, or ESXi). Solid understanding of virtualization technologies (VMware, Hyper-V, AHV). - Technical Skills: Proficiency in managing Nutanix Prism and AOS. Experience with Nutanix Acropolis, Calm, or Karbon (preferred). Familiarity with networking, including VLANs, routing, and storage protocols (iSCSI, NFS). Knowledge of backup and disaster recovery solutions. Hands-on experience with VMware to Nutanix migration. Strong skills in Nutanix cluster installation and setup. - Soft Skills: Strong troubleshooting and analytical skills. Excellent communication and teamwork abilities. - Certifications (Optional): Nutanix Certified Professional (NCP). VMware VCP or other virtualization certifications.,

Posted 4 weeks ago

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4.0 - 7.0 years

4 - 7 Lacs

Mumbai, Maharashtra, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients cloud infrastructure and services. The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: We're looking for a seasoned Nutanix expert to design, implement, and manage our Nutanix infrastructure. The ideal candidate will have in-depth knowledge of Nutanix AOS, AHV, and Prism, as well as experience with virtualization, storage, and cloud technologies. Design, implement, and manage Nutanix clusters for mission-critical applications. Configure and optimize Nutanix AOS, AHV, and Prism. Ensure high availability, scalability, and performance Troubleshoot complex issues and perform root cause analysis Collaborate with cross-functional teams for infrastructure planning and deployment Develop and maintain documentation for Nutanix infrastructure Stay current with Nutanix updates, releases, and best practices Mentor junior engineers and provide technical guidance Required Experience: Moderate level of relevant managed services experience. 4 yrs - 7 yrs. (For L2) of experience with Nutanix AOS, AHV, and Prism In-depth knowledge of virtualization (VMware, Hyper-V) Experience with storage technologies (SAN, NAS, Object Storage) Strong understanding of cloud technologies (AWS, Azure, Google Cloud) Excellent troubleshooting and problem-solving skills Strong communication and collaboration skills Nutanix certifications (NCP, NCSE) preferred. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Posted 1 month ago

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3.0 - 8.0 years

10 - 14 Lacs

Navi Mumbai

Work from Office

Position Responsibilities Virtualization Management: Lead the planning, deployment, and management of virtualization technologies, including Nutanix, VMware, Hyper-V, or other virtualization platforms, to ensure efficient resource utilization and high availability. Team Leadership: Supervise and mentor a team of virtualization administrators, providing guidance, support, and technical expertise. Infrastructure Design: Collaborate with cross-functional teams to design and implement virtualization solutions that meet the organization & needs while ensuring scalability and performance. Performance Optimization: Continuously monitor virtualized environments and proactively identify and address performance bottlenecks, ensuring optimal resource allocation. Security and Compliance: Implement and maintain security measures and policies to protect virtualized environments from threats and vulnerabilities. Ensure compliance with industry standards and best practices. Backup and Recovery: Design and implement robust backup and disaster recovery solutions for virtualized environments to minimize downtime and data loss. Automation: Utilize scripting and automation tools (e.g., PowerShell, Ansible) to streamline virtualization management tasks, improve efficiency, and enable self-service provisioning. Capacity Planning: Assess capacity requirements and make recommendations for scaling virtual resources to meet the growing demands of the organization. Documentation: Maintain detailed documentation of virtualization configurations, procedures, and policies. Qualifications and Experience Requirement Bachelor & degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience in leading virtualization teams. Strong expertise in virtualization technologies (e.g., AHV, VMware, Hyper-V). Proficiency in server hardware, storage, and networking concepts. Excellent problem-solving skills and the ability to troubleshoot complex virtualization issues. Experience with scripting and automation (e.g., PowerShell, Python, Nutanix Calm, Ansible). Knowledge of cloud technologies (e.g., AWS, Azure) is a plus. Relevant certifications such as VMware Certified Professional (VCP) or Nutanix certified or Microsoft Certified: Azure Administrator Associate. Leadership Competencies Proven experience in leading Virtualization teams. IT experience in Banking in industry is beneficial.

Posted 1 month ago

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8.0 - 12.0 years

5 - 10 Lacs

Bengaluru

Remote

Required Skills & Experience: 7+ years of experience in systems engineering, compute infrastructure, or datacenter operations. Strong expertise in Nutanix (AHV/Prism) and Rubrik. Proficient in scripting and automation using PowerShell, Python, or Shell scripting. Experience working with Windows Server and Linux/Unix platforms. Knowledge of legacy backup and virtualization platforms (VMware, Hyper-V, Commvault, Veritas, etc.). Hands-on experience with AWS and Azure infrastructure services. Working knowledge of DNS, DHCP, patching, and Tenable for vulnerability management. Familiarity with ServiceNow or similar ITSM tools. Strong troubleshooting, communication, and documentation skills. Proven ability to work independently, manage vendors, and resolve technical escalations. Preferred Qualifications: Certifications such as Nutanix Certified Professional (NCP), AWS Certified SysOps Administrator, Microsoft Azure Administrator, or RHCE. Experience with Infrastructure as Code (Terraform, Ansible) is a plus. Understanding of ITIL best practices.

Posted 2 months ago

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5.0 - 10.0 years

14 - 24 Lacs

bengaluru

Remote

Nutanix Infrastructure Specialist role focused on designing and deploying hyper-converged infrastructure (HCI) using Nutanix technologies, primarily: AHV (Acropolis Hypervisor) Nutanix's native virtualization platform (similar to VMware ESXi). Prism – Nutanix's management interface for monitoring, managing, and automating clusters and workloads. Key Skills: Design, build, and configure Nutanix infrastructure (preferably AHV and Prism): Ability to plan and implement Nutanix clusters using AHV. Set up and manage virtual machines and storage. Use Prism for performance monitoring, resource allocation, and automation. Enough VMware ESXi and vCenter knowledge to either integrate Nutanix with existing VMware environments or help transition workloads from VMware to Nutanix AHV. Enterprise-grade datacenter experience: Familiarity with deploying and managing infrastructure in production-grade environments (redundancy, DR, networking, security). The person should be a Nutanix-certified or experienced engineer who can handle: Infrastructure design & setup Co-existence or migration from VMware Operational support in enterprise environments

Posted Date not available

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