Nutanix Administration - L3

Job Title

Experience: 8+ yrs

Location

Job Type

Key Responsibilities

• Advanced Support

  : Provide Level 3 technical support for Nutanix HCI, including troubleshooting complex issues related to Nutanix Prism Central, AHV (Nutanix Hypervisor), and associated components.

• Implementation and Configuration

  : Deploy, configure, and optimize Nutanix clusters, ensuring seamless integration with existing IT infrastructure.

• Root Cause Analysis (RCA)

  : Conduct in-depth analysis of incidents, identify root causes, and implement solutions to prevent recurrence.

• Automation and Optimization

  : Develop and implement automation scripts (e.g., using Python or Ansible) to streamline Nutanix operations and enhance system efficiency.

• Collaboration

  : Work with engineering teams, vendors, and clients to resolve escalated issues and provide technical guidance on Nutanix solutions.

• Documentation and Training

  : Create detailed technical documentation and mentor junior engineers or L1/L2 teams on Nutanix technologies.

• Monitoring and Maintenance

  : Utilize tools like Nutanix Prism and third-party monitoring solutions (e.g., SolarWinds) to ensure system health and performance.

• Customer Success

  : Engage with clients to understand their needs, recommend Nutanix-based solutions, and ensure high customer satisfaction.

Qualifications

• Experience:

• Minimum of 23 years of hands-on experience with Nutanix technologies, including Prism Central and AHV.
• 5–10 years of total experience in IT infrastructure, with at least 2 years focused on Nutanix HCI or virtualization platforms.
• Experience with VMware ESXi, Hyper-V, or other virtualization platforms is a plus.

• Technical Skills:

• Expertise in Nutanix HCI, including cluster management, storage, and networking configurations.
• Proficiency with Nutanix tools like Prism Central, Flow, and AHV.
• Familiarity with automation tools (e.g., Python, Ansible) and scripting for Nutanix environments.
• Knowledge of storage solutions (e.g., SAN, NAS) and server hardware (e.g., Cisco UCS) is advantageous.
• Experience with ticketing systems (e.g., ServiceNow, Cherwell) and monitoring tools.

• Education

  : Bachelor’s degree in Computer Science, Information Technology, or a related field. A Master’s degree is a plus.

• Certifications

  :
• Nutanix Certified Professional (NCP) or higher (e.g., NCAP, NCSE) is highly preferred.
• VMware certifications (e.g., VCP) or equivalent are a plus.

• Soft Skills

  :
• Strong analytical and problem-solving skills to handle complex technical issues.
• Excellent communication skills for interacting with clients and internal teams.
• Ability to work under pressure, manage multiple priorities, and meet deadlines.

Additional Information

• Work Environment

  : The role involves working with cutting-edge hyperconverged infrastructure and offers opportunities to collaborate with global teams and clients.

• Career Growth

  : Access to Nutanix’s training programs, certifications, and mentorship to advance your expertise in HCI and virtualization.

• Company Values

  : If with Nutanix directly, the role aligns with their culture of being "Hungry, Humble, and Honest with Heart."