Role & responsibilities P&L Management, Operational efficiency based on Process Excellence, Service Experience Management, Clinician Engagement & Clinical Excellence, Revenue Enhancement through internal optimization of leads conversion, Statutory compliances. Key Responsibilities P & L Management:Based on the Annual Budget, develop detailed Quarterly Plans with milestones, collaborate with cross functional teams to deliver and achieve targets.Identify key levers that contribute to top line achievement & EBIDTA track efficacy.Revenue generation: through Lead Management and Conversions; every product to be monitored; OP to IP conversions; ensure prescribed Pharmacy/ Investigations fulfilled internally; leakages minimized.Ensure Package and Pricing is profitable. Analysis and growth of different specialties, budget vs actual achievement, timely rectification of lags. Dashboard, KPI Monitoring & Ad Hoc Support - Monitor all revenue streams to ensure on track, proactively identify scope for higher margins, leakages.Proactively monitor patient billing transactions to minimize any intentional or unintentional leakages and take steps to prevent repetition. Ensure Credit billing is error free, enabling payments are received without deductions.Monitor receivables to ensure collections within 45 daysTrack Average Revenue per occupied bed; Average Revenue per Patient, ALOS, admissions and discharges TAT, payor mix. Cost Management :Track material consumption, gross contribution margins, monitor pay out to revenue achievement, analysis of discount percentage.Conduct productivity analysis on doctor pay-outs and identified inefficiencies to optimize doctor cost.Create pre-defined surgery packages in the Hospital Information System to track and control consumption.Manage Unit operating costs manpower, infrastructure maintenance, electricity, consumablesCost and stock optimization of Pharmacy and non Pharmacy items. Bench marking against other unit scores. Wastage and loss tracked and minimized.Collaborate with SCM to ensure product selection and costs are leveraged optimally.Service Experience Management:Commit to the implementation of the service differentials in the Service Experience Plan; ensure frontline employees are trained and empowered to fulfill the Service Promise.Monitor real-time interactions with customers, regularly seek firsthand feedback from a cross section of customers and energize the team with the passion to delight every single customer.Seek frontline staff and customer suggestions to continuously raise the bar through service innovations, value-adds, experience enhancements. Institutionalize sharing with frontline employees specific service wins, success stories, encourage them to implement.Create a platform and mechanism to analyse constructive feedback periodically, arriving at a structured Improvement Plan and an implementation Path to ensure sustained improvement. Operational efficiency:Ensure facility is managed as per defined standards of maintenance; infrastructure is well maintained. Ensure clinical protocols are adhered to and clinical verticals are well equipped to manage their function efficiently.Interact with Clinicians and ensure operational requirements are up to expectations. Service delivery standards are adhered to. Support services function as per standard; non medical services are process compliant.TATs are monitored and outliers are proactively addressed.Close coordination and liaison with heads of departments/ in-charges to ensure operations are efficiently managed, costs are controlled without impacting service standards.Work closely with IT to optimise technology to improve customer experience and employee work flow. Ensure HIS improves operations & functionality.Ensure IT supported process controls and alarms are in place to detect and prevent fraud in billing.Manage Inventory efficiently ensuring optimization and effective control.Ensure facility is audit compliant and all departments adhere to defined protocols. Ensure all statutory and licenses, renewal of agreements are up to date.Clinician Engagement: Interact with Consultant teams to improve patient care outcomes, service experience deliverables and overall customer satisfaction. Build rapport with Visiting Consultants, facilitate their experience with the Unit, integrate them into the Motherhood Hospitals culture and processes, ensure their patients are handled well.Build new specialties to improve footfalls and conversions.Ensure facility handle Doctor Referral cases smoothly.Quality and Clinical governance:Coordinate and support NABH certification, surveillance audits & post audit closure. Ensure Unit preparedness for compliance.Effectively monitor Clinical quality indicators, ensuring compliance.Active participation in Committee meetings Mortality, Morbidity Infection control, Grievance, Safety.Monitor clinical outcomes viz IVF Outcomes success rates, Normal vs LSCS, Open and close audits for MRD, monthly reports ( PNDT, communicable diseases, deaths and births)Collaborate with Medical Services to organize Medical Education seminars, conferences to up-skill Clinician and Nursing teams.People Management & Stakeholder Alignment:Lead & manage the Unit team - ensure employees are trained, motivated and empowered to achieve Goals.Celebrate successes, recognize outstanding performance. Build skills and talent, encourage cross function learning and multi tasking.Build synergy so that clinical and operations teams function seamlessly.Business Development:Facilitate community outreach activities; showcase the service focus of the brand to build potential customer bases.Organize with Sales and Marketing, promotional campaigns / technical presentations to facilitate new product development with major focus on brand establishment, market penetration.Gather market intelligence, tracking competitor activities and providing valuable inputs for fine tuning marketing strategiesInterested applicants can share the CV/Resume to reddipalli.venkatesh@novaivffertility.comJob Location: Rajahmundry - Andhra Pradesh

Roles and ResponsibilitiesManage pharmacy operations, including inventory control, stock management, and customer service.Ensure compliance with regulatory requirements and maintain accurate records of medications dispensed.Develop strong relationships with customers by providing excellent customer service and resolving any issues promptly.Maintain a clean and organized work environment, adhering to safety protocols.Desired Candidate ProfileCandidate having B Pharmacy/M Pharmacy/Pharm D with PCI

Location : Banjara Hills, HyderabadShall Visit Warangal Branch twice a month.Key Responsibilities:Recruitment & SelectionManpower Planning & Budgeting of the UnitForecast the manpower requirements as per the business needsEnd to End recruitment process (Sourcing Cvs Through Walk-IN/Job Portals/Employee Referral/Database) -Conduct detailed HR Interview. Planning of human resource requirements in consultation with head of functional & operational areas.Pipeline Management Salary Negotiation & Offer discussion.Reference check / Educational verification of offered candidate.Identify open position and create mobility / Diversity / Inclusion etc.Talent review and succession planning to create a pool of talent for business need.Business alignment for Manpower Optimization and per person productivity.Preparation of salary matrix w.r.t. current employee Qualification & Grade to maintain Internal Pay Parity Compensation and Benefits briefing to the selected candidateOffer Management including generating offer letters & Roll-outs in consultation with the reporting manager according to the organization salary matrixFollowing-up with Candidate for Offer acceptance, Post Acceptance following-up for ResignationAcceptance from the previous organization and Confirmation regarding date of joining.HR Operations On-Boarding: Ensure Joining formalities are conducted along with the orientation and clearly define the salary structure, benefits on the day of joining.Induction: Organizing & making arrangement for induction and Orientation programmes for new hires on policies, procedures and hierarchy system of the unit to make them familiar with Organization culture & environmentEmployee ID creation : Ensure the new joined employee, obtaining thumb impression for biometric attendance, issuing ID cards, creation of personal dossiers for all the newly joined employee and the documentation maintained as per NABH standard checklist specified.Coordinating with the Health Check team for conducting pre-employment health check and get the fitness done and filed.E-mail ID, Mobile connections, Business Cards, Uniforms, Space Allocation, Allocate Assets as per the Role.Arrange facility Orientation, orientation with the departmental HOD &Team Members for new joinersAccountable for streamlining the background verification and reference checks for the new joiners.Preparation & issuance of Appointment Letter within 2 working days of the employee joining.Completion of Confirmation Process: Six Months Completion Review Process and Goal Setting Process as per policy guidelines/specified timelines.Payroll Management: Ensure timely submission of payroll input data to payroll team with high accuracy of Data containing New joinee, left employee, Absent details, deduction like food /Accommodation/Health insurance etc.Ensure resignations of employees are tracked and reported in Payroll inputs with correct DOL, deductions, Notice period.Sending letters to employees who have stopped reporting to duties.Issuing of Resignation Acceptance letters, Experience letters and collect the acknowledgement to be filed in their personnel file.Manage Attendance system, track the Leaves of employees, Absenteeism.Verify the Payroll monthly basis for correctness and maintain accurate dataCompliance: Employee health & safety initiatives, Personnel file management & audit, HRMS update.Shift Planning, Management, & MonitoringTo plan the proper shifts management and monitor Compliance by the staff. To formulate the duty roster for all departments of the BU.To monitor the compliance of the efficient, Management & implementation of the planned ROTA. Discipline & Conduct of EmployeesTo ensure proper discipline and conduct of the employees in the organization.To ensure discipline and punctuality in the staff, in regards to the working times, overtimes and leave. In case, any deviation it should be reported to the superior for the same.To assist and when directed, conduct the disciplinary action, the misconduct, default or irregularity of any employees. Employee Engagement & Relations:Drive and execute end-to-end engagement initiatives to maintain happiness index among team members of the BU.Performance Management Execute the Performance Management System (PMS) and enable long-term value creation plans for retention. Conduct 1:1Sessions, Appraisal Meets, Skip Level Meets and Townhall Sessions.Provide Feedback Execute & facilitate feedback / advisory sessions to the FD/Manager/ Incahrges/ and other Employees of the Business Unit (BU). Scaling up the productivity & employee stability.Act as an Internal Communication Agent and consult with Business Leaders, Stakeholders and advocate organizational values, culture, policies, and plans.Analyze the market practices for Employee Retention and implement them to curb attritionGrievances & Escalations Investigate employee complaints & issues and maintain compliance.Change Agent Provide strategic & day-to-day leadership as change agent to drive the delivery of the business.Drive R&R Events, Month Wise Training Coordination: Coordinate for training programmes/ workshops. Based on employee Performance reviews, identify, and recommend employee training needs,encourage participation of employees in various organizational programmes.HR MIS reports:Work closely with Corporate Team in Preparation Weekly Recruitment MIS/Training Tracker /Training Calendar Month Wise .Preparation of Employee Exit & Full N Final Settlements process of the BU on Weekly BasisPreparation, Weekly Attendance reports, Furnishing Unit HR dashboard Presentation covering all the details of BU Operations month wise.Maintain function wise Attrition data.Maintain Tracker for employee documents.HR DigitizationDigitization of HR Processes through HROne (Hire to Exit).

Role & responsibilities Andrology/Semen Analysis

Roles and ResponsibilitiesManage pharmacy operations, including inventory control, stock management, and customer service.Ensure compliance with regulatory requirements and maintain accurate records of medications dispensed.Develop strong relationships with customers by providing excellent customer service and resolving any issues promptly.Maintain a clean and organized work environment, adhering to safety protocols.Desired Candidate ProfileCandidate having B Pharmacy/M Pharmacy/Pharm D with PCI

Role & responsibilities Strategic 1. Facilitate the development of regional sales strategy in collaboration with Regional Manager, Sales by providing a thorough analysis on the opportunities, market characteristics and potential of the operating zone.Operational 1. Implement the annual operating plan for the sales of the specific zone.2. Understand the regional characteristics & trends in the Healthcare and formulate strategies to effectively approach and achieve the referrals from OBG specialists.3. Oversee the BD executives in approaching the targeted number of OB-GYN specialists and directly meet important OBG specialists to establish the initial rapport.4. Follow-up with the newly generated leads/ newly approached OB-GYN specialists and persuade them for a tie-up with NOVA in referring the patients to NOVA.5. Drive the engagement of referral OBG specialists/ Doctors in the zone, address their grievances and ensure referral bonus is paid in-time by coordinating with Finance team.6. Maintain center level sales statistics and regularly updating the same.7. Assist Regional Marketing Director as well as Center Heads in rolling out the center level marketing initiatives.Financial 1. Operate within the allocated budget for the center sales.People 1. Ensure timely goal setting, performance review and appraisal for self and the direct reportees.2. Ensure adequate manpower is being deployed in the team.3. Provide coaching and training on effective selling to Business Development Executives.Build a highly motivated team sales team at center level by mentoring, coaching and being a role model.

Job descriptionWelcoming and greeting the patient at NovaIntroducing self as the patient nurseUnderstanding the patients purpose of visiting the floorGive admission to the patient as per her requirementTo escort patient to her room/wardAfter the patient reaches her room or ward, the nurse will have to orient her about:What to expect during her stay in the hospital todayOrientation on the same floor facilities and hospital servicesWhat to do in case of any queryAssist Consultants, Gynecologists, Physicians and Medical Officers during their rounds in the hospitalOn admission measure and note temperature, pulse, BP and other vitals of the patient and inform the Medical officer/Assistant GynecologistAssist the technician for ECGGive injections, start pint etc.. as per order of the consultantCarefully shift the patient to the OT as per planned time.Shift the patient back to her room/ward and again follow the order of consultantExplain patient relative all relevant information before and after the procedure/surgery. If the anxiety level of the patient is high, the nurse can inform the medical officer and if the need be can also inform Gynecologist.Taking rounds of the patient at regular interval and fill up vitals of the patients as per nursing sheet.Explain the patients relative to visit the drug store and pay for the drugs used in the OTPerform the following activities before discharge:Give medicines, operation CD, reports and discharge card if applicable to the patientRemove VIGO/Urine bag etc. as per nursing protocolCheck all the vitals like, Nausea, Vomiting, fever, BP etc. of the patientCheck the payment status of the patientWave a happy and get well soon goodbye to the patient and assure them that they will be fine soon and incase of any query they can always contact Dr. Mira DaveMaintain drug stock everyday and check the expiry of the drug every 3 monthsGive trigger injections to OPU patients 2 days before the OPU procedureTo prepare dressing tray and send it for autoclave. The autoclave tray can be used only for two days otherwise it has to be autoclaved again.Assist Gyneacologists/Medical Officers in dressing (Medical) of the patients.To be always kind and well-mannered to the patients and colleagues and remain well groomed as per policy of the hospital.To maintain Medical Records as per lawTo follow all instructions for Medical Waste ManagementTo remain groomed as per hospital policy and maintain cordial relations with patients and coleaguesWhile joinning the duty for the day take the message from the previous duty nurse and while leaving for the day give message if any to the next nurse joining the duty.Take indoor rounds of the already admitted patients•Maintain the order book for the injections/medicines given to the patients.To participate in all training and developments sessions whenever planned by managementTo follow all the instructions, duties and responsibilities as given by the management time and again.Job Types: Full-time, PermanentQualification: BSc / Diploma in Nursing (Tamilnadu Registration Must)Benefits: Health insuranceSchedule: Day shiftFixed shiftWork Location: ErodeJob Types: Full-time, Permanent