non voice process

0 years

2 - 0 Lacs

Posted:6 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Key responsibilities for a non-voice process role often include:

  • Handling customer queries and complaints via email, live chat, or social media.
  • Providing accurate and timely responses to customer inquiries.
  • Documenting customer interactions and maintaining precise records in the system.
  • Following up on unresolved issues and coordinating with internal teams to ensure proper resolution.
  • Processing transactions, verifying customer details, or managing information systems (backend support).
  • Ensuring all documentation is complete and accurate, maintaining high quality and efficiency of service.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,833.67 - ₹54,120.60 per month

Work Location: In person

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