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non voice process

Grazitti Interactive

18 - 29 years

1 - 4 Lacs

Bengaluru

Posted:3 days ago

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Job Description

  • Handling customer queries and complaints via email, live chat, or social media.
  • Providing accurate and timely responses to customer inquiries.
  • Documenting customer interactions and maintaining precise records in the system.
  • Following up on unresolved issues and coordinating with internal teams to ensure proper resolution.
  • Processing transactions, verifying customer details, or managing information systems (backend support).
  • Ensuring all documentation is complete and accurate, maintaining high quality and efficiency of service.
  • Age criteria : 18 to 29 years
  • Required experience : fresher to 2 years experience

Job Types: Full-time, Fresher, Permanent

Pay: ₹16,000.00 - ₹35,000.00 per month

Work Location: On the road

Skills Required

Handling Customer Queries Live Chat Social Media Information Systems Backend Chat and email support Social media marketing

Job Type

Full Time

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