Non Voice Process Executive / Bpo / Banking / Email Support / Chat.

1 - 6 years

3 - 6 Lacs

Posted:12 hours ago| Platform: Naukri logo

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Skills Required

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Work from Office

Job Type

Full Time

Job Description

Job Title:

  • Handle customer queries through email, chat, or other digital platforms.
  • Provide accurate information and resolve issues within defined SLAs.
  • Maintain records of customer interactions and transactions.
  • Escalate complex issues to relevant departments.
  • Ensure confidentiality and data protection in all processes.
  • Meet performance targets related to quality, productivity, and turnaround time.

Required Skills and Qualifications:

  • Excellent written English communication skills.
  • Strong attention to detail and problem-solving ability.
  • Basic computer knowledge and typing speed (3040 wpm preferred).
  • Ability to work in shifts if required.
  • Graduate or undergraduate with relevant experience (1 5 years for entry-level roles).
  • Contact Point : Aditya - 9686682466 / 7760984460 / 9686454871 / 9686454296.

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