Non Voice Process Customer Care Executive

1 - 2 years

0 - 2 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Provide excellent customer service through email support, ensuring timely resolution of customer queries and concerns.
  • Handle multiple emails simultaneously, prioritizing tasks to meet deadlines and maintain a high level of productivity.
  • Utilize strong communication skills to effectively respond to customers' needs, addressing their issues professionally and efficiently.
  • Maintain accurate records of all interactions with customers using our CRM system.

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