Night duty Receptionist

• Greet patients, attendants, and visitors in a polite and professional manner.
• Provide basic information about hospital services, departments, and doctors’ availability.
• Register new patients and update existing patient records accurately.
• Verify patient details, ID proof, and insurance information.
• Generate OPD/IP registration slips and patient files.
• Fix, confirm, and reschedule appointments for doctors and diagnostic services.
• Coordinate with doctors, nurses, and departments regarding patient flow.
• Collect consultation fees and issue receipts.
• Coordinate with billing and accounts department for patient payments.
• Answer phone calls, respond to inquiries, and direct calls to concerned departments.
• Maintain clear communication with patients, doctors, and hospital staff.
• Guide patients and visitors to respective departments, wards, and diagnostic areas.
• Manage visitor entry as per hospital policy.
• Alert concerned staff during emergencies and help in smooth patient movement.
• Maintain calm and provide immediate assistance during critical situations.
• Maintain daily registers, appointment logs, and patient movement records.
• Ensure confidentiality and safe handling of patient information.
• Coordinate with nursing, security, housekeeping, and ambulance services when required.
• Support administrative tasks as assigned by hospital management.
• Follow hospital policies, dress code, and ethical standards.
• Maintain a patient-friendly and empathetic approach at all times.

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Ability to commute/relocate:

• Erode, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Required)
• Front desk - Receptionist: 1 year (Required)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person