Retail Operations Manager Function: Retail - Front Ends | Location: Across India | Reporting to: Head Of Retail Step Into the World of Nicobar Founded in 2016 by Simran Lal and Raul Rai, Nicobar is a modern, mindful, design-led lifestyle brand from India. “We wanted to create a new Indian sensibility that wasn’t necessarily Westernised.” We’re reimagining a contemporary Indian way of living, dressing, and looking at the world—rooted in culture, shaped by design, and guided by intention. At Nicobar, we believe in culture as much as commerce, and that how we build is just as important as what we build. Our studio is tucked away in Tulsi Farms, Chhatarpur, Delhi. Nestled among trees, seasonal gardens, a citrus grove, and our beloved dogs Nico & Dot, we call it “ the Treehouse. ” It earned its name when our architect reworked the blueprint to protect every single tree on the land. It’s a space where creativity brims and energy flows. If you’re drawn to thoughtful design, a youthful and nourishing team culture, and the chance to grow a brand with heart—we’d love to hear from you. Follow our journey: Instagram | LinkedIn | Nicobar.com | Watch our Co-founders, Raul & Simran talking about Nicobar Reach out to us through the below link - 📩 https://lnkd.in/gghFi5Yz Your Role in the Story: What this position is about and why it matters in the larger Nicobar ecosystem. As Retail Operations Manager, you’ll own the day-to-day running of stores, ensuring operational excellence, world-class customer experiences, and same-store growth across your territory. Where You’ll Make Impact: Key areas of responsibility—where your work will move the needle. Operations Excellence → Ensure SOP adherence, inventory accuracy, housekeeping, and governance. Partner with VM specialists to keep stores visually and experientially aligned with Nicobar’s proposition. Team Leadership & Development → Attract, inspire, and mentor brand ambassadors. Collaborate with L&D to ensure the team is trained and performs at peak levels. Customer-Centricity → Build strong, authentic relationships with customers, serving as a trusted advisor and elevating the Nicobar experience. Local Market & Revenue Growth → Leverage store and neighborhood relationships to drive footfalls, sales, and innovative initiatives like pop-ups or collaborations. Cross-Functional Collaboration → Share consumer insights with merchandising, marketing, and design teams to inform product and brand strategy. What You Bring Along: Essentials we’re looking for in your experience, skillset, and mindset. 5–10 years of professional experience, ideally managing stores in high street or mall environments. Strong execution orientation with attention to detail and quantitative skills. Ability to represent Nicobar’s brand and design aesthetic with authenticity and gravitas. Executive presence and collaborative mindset; able to influence without authority. Proven ability to drive revenue, customer engagement, and team performance. The Nicobar Spark: Traits, attitudes, and values that help you thrive in our culture. You live the Nicobar brand. You combine operational mastery with a customer-first mindset, inspiring your team and elevating every process under your leadership. You anticipate challenges, drive seamless execution, and deliver measurable impact—all while creating a thoughtful, modern Indian retail experience.
Job Summary We are seeking a highly organized, detail-oriented, and proactive Production Coordinator/Manager with a minimum of 4 years’ experience in shoot production. The ideal candidate should be excited to contribute across all aspects of photo shoot planning and execution, and work closely with cross-functional teams to ensure seamless production operations. Key Responsibilities 1. Production Planning & Scheduling Develop and manage detailed production shoot schedules aligned with the marketing and campaign calendar. Maintain and regularly update the photography calendar. Work with the mentor/supervisor to streamline production planning via weekly review meetings. 2. Team & Vendor Coordination Collaborate with the Photography and Creative teams during planning, production, and post-shoot processes. Handle bookings for external talent (models, stylists, hair & makeup artists, etc.). Coordinate invoicing and payments with vendors in liaison with the Finance team. 3. Cross-functional Collaboration Coordinate sample management with Sourcing and Warehouse teams (call-ins and returns). Liaise with Design, Marketing, Merchandising, and Procurement teams to ensure alignment on shoot plans and deliverables. 4. Prop & Accessory Management Source props and accessories for shoots (clothing, homeware, lifestyle items). Ensure all items are procured, maintained, and returned efficiently. 5. Quality Assurance & Set Design Support set design based on creative briefs, ensuring visual and styling accuracy. Maintain high standards of production quality across all deliverables. 6. Process Optimization Adhere to established production workflows and support continuous improvement. Identify gaps and proactively suggest improvements in coordination with the mentor. 7. Resource & Equipment Management Oversee shoot logistics including equipment, props, and samples. Monitor inventory levels and ensure timely availability of required materials. Ensure all production equipment is well-maintained and in working condition. 8. Budgeting & Cost Control Prepare cost estimates and close costing approvals with the manager prior to booking any talent or set. Ensure production remains within the approved AOP (Annual Operating Plan). Negotiate with vendors for cost-effective solutions. Required Skills & Qualifications Education: Bachelor’s degree in a relevant field. Experience: Minimum 4 years of experience in production, shoot coordination, or related operations. Language: Proficient in English (spoken and written). Technical Proficiency: Skilled in Microsoft Excel, Word, and general production tools. Communication: Strong verbal and written communication skills. Leadership: Ability to work independently and manage shoots/campaigns end-to-end. Multitasking: Ability to handle multiple shoots, vendors, and deadlines simultaneously while staying calm under pressure. Team Player: Willing to learn, take initiative, and collaborate across departments. Organizational Skills: Highly detail-oriented with the ability to manage complex schedules and logistics. Problem-Solving: Capable of troubleshooting issues on set or during planning and providing timely solutions.