Automotive Spare Parts Catalog Analyst – Remote Job is available to immediate joiners or candidates who can join within two weeks of September 8th, 2024. Job Description: We are seeking a detail-oriented and knowledgeable Automotive Spare Parts Catalog Analyst to join our dynamic team in a fully remote capacity. This role is ideal for automotive technicians and service advisors looking to transition into a specialized field focusing on the analysis and management of automotive spare parts inventories and catalogs. If you have a deep understanding of automotive systems, parts, and functions, and are enthusiastic about optimizing parts cataloging processes, we encourage you to apply. Key Responsibilities: Analyze and maintain accurate records of automotive spare parts catalogs, ensuring all data is up-to-date and reflective of current inventory. Collaborate with parts manufacturers and suppliers to obtain detailed and accurate product information. Implement and manage catalog databases for ease of use in maintenance, repairs, and part replacements. Support the sales and customer service teams by providing expert knowledge and advice on automotive parts and compatibility. Conduct regular audits of the parts catalog to ensure accuracy and compliance with industry standards. Provide insights and recommendations for process improvement in parts management and cataloging. Train and support other team members on navigating and utilizing the parts catalog effectively. Qualifications: Proven experience as an automotive technician or service advisor, with a strong understanding of automotive parts and systems. Familiarity with automotive parts catalogs and inventory systems is highly preferred. Excellent analytical and problem-solving skills. Strong attention to detail and the ability to manage multiple tasks simultaneously. Proficient in using digital tools and systems for catalog management. Excellent communication and interpersonal skills, with the ability to work collaboratively in a remote setting. Self-motivated and disciplined to work effectively in a home-based environment. Education: Bachelor Engineer or equivalent; further education or certification in automotive services is a plus. Benefits: Competitive salary and benefits package. Flexible working hours and the convenience of working from home. Opportunities for professional growth and development in a niche field. Supportive team environment with regular virtual interactions. Show more Show less
Job Description: Automotive Customer Service Representative Location: Remote (North American Hours) Desired Skills and Experience: Education: Bachelor's degree in Engineering Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred) Key Duties and Responsibilities: Manage daily customer requests through a shared mailbox and provide member support across multiple channels. Ensure customer satisfaction by addressing complaints and inquiries promptly. Conduct product sales and process returns and related requests. Identify and assess customers' needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution. Maintain records of customer interactions, comments, and complaints. Provide feedback to management regarding customer issues, concerns, and emerging trends. Adhere to communication procedures, guidelines, and policies. Collaborate with a team of Customer Service Representatives and other departments to find appropriate solutions to problems. Develop and document knowledge into useful content. Continuously enhance knowledge of products and services. Achieve or surpass performance targets. Participate in training and development programs to enhance customer service skills and knowledge. Requirements and Skills: Demonstrated experience in customer service. Automotive repair, parts, and component knowledge (required). Technical or engineering experience. Proficiency in English. Strong analytical and problem-solving abilities to diagnose problems and propose effective solutions. Ability to multitask, prioritize tasks, and manage time efficiently. Maintain a positive, empathetic, and professional demeanor with customers. Customer-centered approach with adaptability to various customer personalities. Teamwork skills for working with team members and other departments. Ability to work remotely in shifts aligned with market operational hours. Digital literacy. Willingness to achieve goals and pursue self-improvement. Capability to perform effectively under pressure. Ability to work North American working hours. Join Newparts, Inc., an innovative automotive e-commerce retailer, and help us provide outstanding customer service. Apply today to be part of our remote team!
Job Description: Automotive Customer Service Representative Location: Remote (North American Hours) Desired Skills and Experience: Education: Bachelor&aposs degree in Engineering Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred) Key Duties and Responsibilities: Manage daily customer requests through a shared mailbox and provide member support across multiple channels. Ensure customer satisfaction by addressing complaints and inquiries promptly. Conduct product sales and process returns and related requests. Identify and assess customers' needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution. Maintain records of customer interactions, comments, and complaints. Provide feedback to management regarding customer issues, concerns, and emerging trends. Adhere to communication procedures, guidelines, and policies. Collaborate with a team of Customer Service Representatives and other departments to find appropriate solutions to problems. Develop and document knowledge into useful content. Continuously enhance knowledge of products and services. Achieve or surpass performance targets. Participate in training and development programs to enhance customer service skills and knowledge. Requirements and Skills: Demonstrated experience in customer service. Automotive repair, parts, and component knowledge (required). Technical or engineering experience. Proficiency in English. Strong analytical and problem-solving abilities to diagnose problems and propose effective solutions. Ability to multitask, prioritize tasks, and manage time efficiently. Maintain a positive, empathetic, and professional demeanor with customers. Customer-centered approach with adaptability to various customer personalities. Teamwork skills for working with team members and other departments. Ability to work remotely in shifts aligned with market operational hours. Digital literacy. Willingness to achieve goals and pursue self-improvement. Capability to perform effectively under pressure. Ability to work North American working hours. Join Newparts, Inc., an innovative automotive e-commerce retailer, and help us provide outstanding customer service. Apply today to be part of our remote team! Show more Show less
Position - Assistant Manager – Marketing Technology (Technical Marketer) Location: Gurugram (Hybrid / Work From Home) Company: Newparts Inc. At Newparts our customers are passionate DIYers, car enthusiasts, and automotive professionals. We’re looking for someone who shares that passion and can bring both technical expertise and marketing creativity to our global e-commerce team. We are hiring an Assistant Manager - Marketing Technology (Technical Marketer) to support our Senior Brand Marketing Manager in projects spanning website development, branding, SEO, PPC, and digital growth. This is a hands-on role where you’ll combine coding, digital marketing, and problem-solving to deliver measurable results. If you’re technically skilled, data-driven, and excited by the idea of working on automotive brands in a fast-moving environment, we’d like to hear from you. Key Responsibilities Website Development & Optimization Build, maintain, and optimize responsive website pages (HTML, CSS, Java). Implement SEO elements including metadata, schema, and performance improvements. Troubleshoot and resolve technical issues. Digital Marketing & SEO Assist with the execution SEO tasks: audits, on-page optimization, keyword strategy. Assist in PPC campaign setup, tracking, and reporting. Use AI tools (including ChatGPT) to automate workflows and boost productivity. Research competitors and contribute to marketing strategies. Project & Brand Support Partner with the Sr. Brand Marketing Manager on branding, SEO, PPC, and website projects. Prepare structured reports and dashboards. Collaborate with design, content, and media teams for timely project delivery. Analytics & Reporting Track KPIs across websites, SEO, and PPC. Use GA4, Search Console, Ahrefs, SEMrush, and related tools to generate insights. Provide clear performance updates with recommendations for improvement. Qualifications 3–7 years of experience in technical or digital marketing roles. Strong coding skills (HTML, CSS, Java) with web development experience. Solid understanding of SEO and PPC fundamentals. Experience with Google Ads, GA4, Merchant Center, GTM, SEMrush, Ahrefs, Screaming Frog. Analytical thinker with problem-solving ability. Experience in multinational environments or fast-paced startups preferred. Automotive enthusiasm, DIY mindset, or hands-on car knowledge is strongly preferred. Why Join Newparts? Be part of a global automotive e-commerce company with strong USA market presence. Hybrid flexibility (Gurugram office + work from home). Exposure to international markets and advanced MarTech practices. Opportunity to work at the intersection of technology, marketing, and automotive passion. Clear career growth into senior marketing technology and digital leadership roles.
As an Assistant Manager - Marketing Technology (Technical Marketer) at Newparts Inc., you will play a crucial role in supporting the Senior Brand Marketing Manager in various projects related to website development, branding, SEO, PPC, and digital growth for our global e-commerce team. Your technical skills, data-driven mindset, and passion for automotive brands will be key in delivering measurable results in a fast-paced environment. Your key responsibilities will include: - Website Development & Optimization: Building, maintaining, and optimizing responsive website pages using HTML, CSS, and Java. Implementing SEO elements such as metadata and schema. Troubleshooting and resolving technical issues. - Digital Marketing & SEO: Assisting with SEO tasks, on-page optimization, and keyword strategy. Supporting PPC campaign setup, tracking, and reporting. Utilizing AI tools to automate workflows and enhance productivity. Conducting competitor research and contributing to marketing strategies. - Project & Brand Support: Collaborating with the Senior Brand Marketing Manager on branding, SEO, PPC, and website projects. Creating structured reports and dashboards. Working closely with design, content, and media teams to ensure timely project delivery. - Analytics & Reporting: Tracking KPIs across websites, SEO, and PPC. Using tools like GA4, Search Console, Ahrefs, SEMrush to generate insights. Providing clear performance updates along with recommendations for improvement. To qualify for this role, you should have: - 3-7 years of experience in technical or digital marketing roles. - Strong coding skills in HTML, CSS, and Java with web development experience. - Sound understanding of SEO and PPC fundamentals. - Experience with Google Ads, GA4, Merchant Center, GTM, SEMrush, Ahrefs, Screaming Frog. - Analytical mindset with excellent problem-solving skills. - Preference for experience in multinational environments or fast-paced startups. - Strong enthusiasm for automotive, DIY mindset, or hands-on car knowledge. Why Join Newparts Inc.: - Be a part of a global automotive e-commerce company with a strong presence in the USA market. - Enjoy hybrid flexibility with options for working from the Gurugram office or remotely. - Gain exposure to international markets and advanced MarTech practices. - Opportunity for career growth into senior marketing technology and digital leadership roles at the intersection of technology, marketing, and automotive passion. If you are technically skilled, data-driven, and excited about contributing to the growth of automotive brands through a combination of coding, digital marketing, and problem-solving, we encourage you to apply for this role with Newparts Inc.,
We are seeking a Marketing Technology Developer to join our growing e-commerce team. This role bridges the gap between marketing strategy and technical implementation. You will work directly with our senior marketing brand manager to configure, optimize, and troubleshoot marketing technologies across analytics, SEO, and PPC campaigns. This is not a general SEO/PPC role — you’ll need a strong technical foundation (HTML, CSS, JavaScript) combined with the ability to work hands-on with analytics, tracking, and performance optimization. If you’re a junior developer or recent graduate looking to apply your technical skills in the fast-moving world of digital marketing, this is the perfect opportunity. Key Responsibilities Marketing Technology & Analytics Configure and manage Google Tag Manager (GTM), including event tracking, ecommerce tracking, and custom scripts. Maintain and troubleshoot Google Analytics 4 (GA4) setups, ensuring accurate conversion and performance tracking. Implement and validate tracking pixels for Meta, LinkedIn, Bing, TikTok, and other ad platforms. Assist with dashboards and performance reporting (Looker Studio, Power BI, or similar). PPC Technical Support Apply detailed optimization sheets to configure and adjust Google Ads and Bing Ads accounts. Manage and troubleshoot Google Merchant Center feeds. Ensure campaign tracking templates, UTM structures, and account settings are correctly implemented. SEO Technical Implementation Implement technical fixes from SEO audit reports (structured data, canonicalization, redirects, XML sitemaps, robots.txt). Add and validate schema markup (JSON-LD). Support on-page optimization (meta tags, alt text, content structure). Collaborate with external development team (X-Cart) on larger changes while handling all feasible in-house tasks. Website Performance & Optimization Improve page speed and Core Web Vitals by optimizing CSS, JavaScript, and media assets. Implement best practices for lazy loading, caching, and minification. Troubleshoot technical issues affecting site performance and marketing integrations. Required Skills & Qualifications Bachelor’s degree in Computer Science, IT, Software Engineering, or related field (or equivalent practical experience). 1–3 years of experience as a front-end developer or junior full-stack developer ; fresh graduates with strong projects/internships will also be considered. Strong foundation in HTML, CSS, JavaScript . Experience with Google Tag Manager and Google Analytics 4 . Exposure to PPC platforms (Google Ads, Bing) from a configuration/technical perspective. Familiarity with SEO technical best practices. Understanding of website performance tools (Google Lighthouse, GTMetrix, PageSpeed Insights). Nice to Have Experience with APIs, JSON, XML feeds . Familiarity with Looker Studio, Power BI, or similar dashboard tools . Exposure to e-commerce platforms (X-Cart, Magento, Shopify, WooCommerce, etc.). Knowledge of additional MarTech tools (HubSpot, CRM integrations, etc.). Soft Skills Strong problem-solving and troubleshooting ability. Detail-oriented and able to follow structured optimization/audit sheets. Clear communicator who can work with both marketing and development teams. Self-starter, comfortable working in a remote–hybrid setup in India . What We Offer Competitive salary based on experience. Remote–hybrid flexibility (Gurugram based). Opportunity to grow into a Marketing Technology Specialist/Lead role. Exposure to international e-commerce operations and advanced marketing technology stack. Collaborative environment with strong career growth potential.
Sales Representative – B2B Automotive (Hybrid – Gurugram) About Us Shopstock is a B2B automotive parts supplier serving the USA market, with a focus solely on North America . We specialize in connecting automotive businesses with high-quality parts at competitive prices, helping our partners grow their businesses efficiently. As we continue expanding, we are seeking a driven Sales Representative to focus on signing up and developing B2B customers across the U.S. automotive market. Role Overview The Sales Representative will play a critical role in driving Shopstock’s growth by identifying, engaging, and onboarding new B2B customers. This role requires someone with strong communication skills, a results-driven mindset, and ideally a passion for the automotive industry. You will work closely with our leadership and customer service teams to deliver a seamless onboarding experience and long-term client success. Key Responsibilities Identify, prospect, and sign up new B2B customers within the U.S. automotive aftermarket. Conduct outreach via calls, email, and online platforms to generate qualified leads. Present Shopstock’s value proposition to automotive businesses and distributors. Manage the full sales cycle from lead generation to onboarding and account setup. Build strong relationships with customers to drive repeat business and long-term growth. Collaborate with internal teams to ensure smooth handoff and excellent customer experience. Report on sales activities, pipeline growth, and customer acquisition metrics. Qualifications & Skills Bachelor’s degree in Business, Marketing, or related field (preferred but not mandatory). 2–4 years of experience in B2B sales, preferably in automotive or related industries. Proven ability to generate leads and close new business. Strong communication and negotiation skills. Self-motivated, target-oriented, and comfortable working in a hybrid environment. Preference will be given to candidates who: Have strong familiarity with the North American automotive market . Are automotive enthusiasts or professionals with industry knowledge. Why Join Us? Be part of a fast-growing B2B brand in the U.S. automotive aftermarket . Hybrid role in Gurugram with flexibility and remote collaboration. Direct impact on growth by building and expanding customer relationships. Opportunity to work with international clients and sharpen cross-border sales skills. Location : Gurugram (Hybrid) Employment Type : Full-time Contractual
About Us Shopstock is a B2B automotive parts supplier serving the USA market, with a focus solely on North America . We combine deep product expertise with creative branding and innovative marketing to strengthen our presence in the automotive aftermarket. As we expand, we are seeking a Product Marketer who can bridge marketing execution and design collaboration to deliver measurable results. Role Overview As a Product Marketer, you will take ownership of planning and executing marketing campaigns, sourcing and adapting content, and supporting customer acquisition efforts. You’ll collaborate closely with our creative and brand teams to ensure every campaign reflects our identity while delivering performance. Key Responsibilities Develop and launch campaigns across email, social media, and outreach channels. Source and curate content from royalty-free and industry sources to support campaigns. Plan, schedule, and manage social media activities across platforms including LinkedIn and email. Track campaign performance, monitor conversions, and report on key metrics. Support client acquisition by driving targeted outreach and lead-generation initiatives. Adapt creative design assets into marketing-ready formats such as ads, banners, and posts. Work cross-functionally to align marketing activities with design and brand direction. Qualifications & Skills Bachelor’s degree in Marketing, Business, Design, or related field. 2–4 years of experience in product marketing, digital marketing, or campaign management. Strong understanding of design principles with the ability to work alongside creative direction. Hands-on experience with social media management, email marketing tools, and campaign tracking platforms. Excellent organizational, communication, and collaboration skills. Ability to thrive in a hybrid environment with both remote and in-office work. Preference will be given to candidates who: Are comfortable using AI tools to improve efficiency and productivity. Have knowledge of the automotive industry (cars and trucks) or are automotive enthusiasts. Are familiar with the North American automotive market . Why Join Us? Be part of a fast-growing B2B brand in the USA automotive aftermarket . Hybrid role in Gurugram offering flexibility and collaboration opportunities. Work closely with experienced creative and brand teams to shape impactful campaigns. Opportunity to directly contribute to growth through marketing that drives measurable results. Location : Gurugram (Hybrid) Employment Type : Full-time Contractual
As a Sales Representative at Shopstock, a B2B automotive parts supplier focusing on the USA market, your role will be crucial in driving the company's growth by acquiring and nurturing new B2B customers in the U.S. automotive aftermarket. **Key Responsibilities:** - Identify, prospect, and onboard new B2B customers within the U.S. automotive aftermarket. - Utilize various channels such as calls, emails, and online platforms to generate qualified leads. - Present Shopstock's value proposition to automotive businesses and distributors effectively. - Manage the entire sales cycle from lead generation to onboarding and account setup. - Cultivate strong relationships with customers to ensure repeat business and sustainable growth. - Collaborate with internal teams for seamless handoff and exceptional customer experience. - Provide regular reports on sales activities, pipeline growth, and customer acquisition metrics. **Qualifications & Skills:** - Bachelor's degree in Business, Marketing, or a related field (preferred). - 2-4 years of experience in B2B sales, particularly in automotive or related sectors. - Demonstrated capability in lead generation and closing new business deals. - Excellent communication and negotiation abilities. - Self-motivated, target-driven, and comfortable in a hybrid work environment. - Candidates with a strong understanding of the North American automotive market or relevant industry experience will be preferred. If you decide to join Shopstock, you will have the opportunity to: - Contribute to the rapid growth of a leading B2B brand in the U.S. automotive aftermarket. - Enjoy a hybrid role based in Gurugram with flexibility and remote collaboration. - Make a direct impact on the company's growth by expanding customer relationships. - Engage with international clients and enhance your cross-border sales skills. Location: Gurugram (Hybrid) Employment Type: Full-time Contractual,