Network Support Engineer-L1/L2

Skills & Requirements

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  Strong understanding of Routing & Switching

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  Hands-on experience with BGP and other networking protocols

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  Basic knowledge of Python (for automation/scripting)

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  Experience with Firewalls and related security configurations

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  Good understanding of Network Troubleshooting

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  Certifications: CCNA / CCNP (Mandatory)

Roles & Responsibilities

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  Provide L1/L2 technical support for network-related issues.

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  Monitor, manage, and troubleshoot network infrastructure, including routers, switches, and firewalls.

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  Assist in configuring and maintaining network devices as per organizational requirements.

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  Identify, diagnose, and resolve network performance issues.

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  Work with BGP and other routing protocols to maintain stable and efficient connectivity.

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  Perform basic scripting/automation tasks using Python (preferred).

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  Collaborate with internal teams to ensure network uptime and resolve escalations.

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  Maintain documentation related to network configurations and processes.

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  Ensure networks are secure and follow best practices.