Network Engineer with F5 Loadbalancer/ SD WAN

0 - 4 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive at our company, your role will involve interacting with customers and providing support through various channels. Your responsibilities will include: - Performing activities mentioned in KRA/Position summary based on defined guidelines in SOPs/Runbooks with an understanding of business impact - Adhering to customer security and compliance requirements - Following customer communication etiquettes - Ensuring productivity requirements for the engagement Project/Process are met - Contributing to continuous service improvement plans (CSI) Qualifications required for this role include: - Proficiency in spoken English - Basic knowledge of computer functions - Customer interaction skills - Basic understanding of Excel - Familiarity with Ticketing systems If you have any additional details about the company in the job description, please provide them for further customization.,

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Cognizant logo
Cognizant

IT Services and IT Consulting

Teaneck New Jersey

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