Job
Description
Overview This position is for Network Expert to be a part of Global Infrastructure Managed Services IMS team to provide support in 24 7 rotational shift. The Network Engineer role is to support the stable operation of the in-house computer network. This includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, software, and communication links while ensuring minimal network downtime. The person will also diagnose, resolve, and document hardware and software network problems in a timely and accurate fashion and provide end user training and support where required. Responsibilities Install, configure, test, maintain, upgrade, patch, monitor, and troubleshoot networking hardware, software, networked peripheral devices, cabling Monitor and test network performance and provide network performance statistics and reports Leveraging toolkits like Solarwinds, Dynatrace. Receive, respond, and resolve incoming incidents and requests under agreed SLAs regarding telecommunications systems and network Perform remote analyze, diagnosis, and resolution of complex network problems for a variety of end users Recommend, schedule, and perform network improvements, upgrades, and repairs Practice network asset management, including maintenance of network component inventory Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data Liaise with, and provide training and support to, help desk support staff on network issues. Perform network equipment updates and respond to security audits Perform system backups and recovery Operational experience with or immediate on the job training in F5 and Palo Alto Networks security equipment will need to be achieved. Required Knowledge and Experience Education: University degree in engineering computer science or similar Experience: Minimum 4 year relevant work experience network administrator, network engineer. Certification: CCNA, CCNP, ITIL, zscaler Technologies required: Experience working on Cisco devices. Expertise on Cisco SDA will be a plus Extensive technical knowledge of Cisco IOS and technologies, protocols and standards, networking hardware and software solutions. Ability to operate network component analyzers, scanners, and testers. Hands-on network troubleshooting experience. Good understanding of ITIL processes and best practice Fluency in English, both written and spoken Must be highly motivated and have a positive attitude Understanding of SLA terms Proven track record working in a global and multicultural environment Cisco, Aruba, OSPF, BGP v4, Spanning Tree, 802.11 a/b/g/n, zscaler, TACACS+, SSH, TCP/IP, DNS, QOS, IPv4, AD, IP Management, Radius, VPN, Network Security, SAAS, Private Cloud, ITIL, Vendor Management Soft skill Requirements Business Results Orientation Strategic Innovative Orientation Leadership Collaboration and Influencing Customer Orientation Change Management Intercultural Sensitivity Value Orientation Team Development Ability to use initiative when needed Excellent communication skills (both written and verbal) Quick learner and efficient ability to get into new technologies and architectures.
