Network Engineer L1 @ Bangalore- CCNA Global Certified

Orange Business Services

3 - 5 years

4 - 5 Lacs

Bengaluru

Posted:19 hours ago| Platform:

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Skills Required

routing BGP CCNA Switching OSPF

Work Mode

Work from Office

Job Type

Full Time

Job Description

a. Job responsibilities :

Identify problems and incidents in the WAN network and ensure quick resolution of problems Installation and maintenance of NMS software.
Responsible to take on escalation by helpdesks / Network monitoring centers & provide trouble-shooting, support on WAN related issues (link outages & equipment failures)
Proper and thorough documentation of all WAN related changes to enable seamless backup support
Practice and maintain good vendor relationship to ensure delivery of quality services as per Service agreements.
Proper handover to personnel in next shift
Coordinating in case of problems with branch office
Daily Infra check list (Mux, modem, fiber/copper cable, IP PBX)-morn and evening, status report to be submitted.
Campus Survey monthly report (ducts, pathways with in the customer premises and leading to the Customer premises) should be submitted
Provide front-end support for all WAN projects like upgrades & new installation by working with local Telecom companies and carriers like BSNL, MTNL, TCL, TTML, Bharti Airtel etc. to ensure timely testing / termination of WAN links & configuration of related equipment (e.g. DLC, MUX, MDFs, pumps etc.)
Ensure minimum uptime of 99% for MPLS & Backbone & P2P links, 98% for all other
links as per the defined SLA by Customer on monthly basis.

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