Network and System Administrator

As a Network and System Administrator at RamSoft, your primary responsibility is to stage, configure, and support server, workstations, and network-related hardware and software applications. You will also play a crucial role in maintaining the company-wide computer hardware and network infrastructure. **Key Responsibilities:** - Participate in system design and planning sessions for the development and maintenance of corporate and customer IT systems. - Maintain accurate documentation and diagrams of IT systems. - Monitor and report on system performance and key systems metrics. - Provide technical support and troubleshoot user problems. - Analyze system performance and recommend improvements. - Design and maintain infrastructure systems and business application servers. - Perform hardware and software installations, and operating system patching. - Suggest improvements to internal support procedures. - Participate in planning and make recommendations for distributed and enterprise hardware systems management software and architecture. - Provide general systems administration tasks including system configuration management, OS installations, security updates, and urgent system patching. - Handle all day-to-day tasks and operational activities in regard to troubleshooting and maintaining office servers, networks, and employee-specific equipment. - Configure, stage, and ship server and workstation-related hardware. - Set up new hires with appropriate equipment, assisting with workstation arrangements, installing applicable software/hardware/wiring, ordering equipment, and assisting with IT Orientation Tasks. - Train staff on IT-related Equipment and Applications. - Responsible for administration of infrastructure maintenance and upgrades for Internal Resources (Software and Hardware). - Implementation, Support, Administration, and Management of Windows 10/11, Server 2012R2/2016/2019/2022/2025 Operating Systems and CentOS and Ubuntu. - Manage user issues on a timely basis, updating tickets for accurate record-keeping. - Assist with the preparation of hardware for Customer-facing Demos. - Monitor performance of remote systems and perform performance tuning as necessary. - Perform other related duties as required. **Qualifications Required:** - 5+ years of experience in systems (hardware and software) configuration and support or working in a related role. - Possess an Azure Administrator Associate (AZ-104) and Network Engineer Associate (AZ-700) certifications. - Mastery of Computer Software, Hardware, Operating Systems, and Networking Technologies. - SQL and general Database Administration (DBA). - High level of communication skills, written and verbal, is required. - Ability to logically and analytically troubleshoot software and discuss issues with managers, team, and internal personnel. - Experience in firewall and routing products. - Ability to interpret technical material and troubleshoot computer system problems. - Proven ability to work well under minimal supervision. - Ability to make decisions, manage multiple priorities, impeccable time management, and problem-solving skills. RamSoft offers a casual work environment, flexible work hours, and a competitive compensation and benefits package. RamSoft Inc. is an equal opportunity employer committed to fostering an accessible and inclusive environment for employees and customers. If you require any accommodation for the recruitment/interview process, please let our HR department know, and we will work with you to meet your needs.,