Kochi, Kerala
INR 0.18 - 0.2 Lacs P.A.
On-site
Full Time
We are currently looking for a 'Video Editor ' with working knowledge and hands-on-experience in Motion Grahics, Adobe Premiur Pro & all required video editing skills. Candidates must have completed any video editing course. Preference would be given to applicants who is having excellent photography and videography skills. The work location is at Maradu, Ernakulam. Job Types: Full-time, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 23/06/2025 Expected Start Date: 23/06/2025
Cochin
INR 0.18 - 0.2 Lacs P.A.
On-site
Full Time
We are currently looking for a 'Video Editor ' with working knowledge and hands-on-experience in Motion Grahics, Adobe Premiur Pro & all required video editing skills. Candidates must have completed any video editing course. Preference would be given to applicants who is having excellent photography and videography skills. The work location is at Maradu, Ernakulam. Job Types: Full-time, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 23/06/2025 Expected Start Date: 23/06/2025
Kumily
INR 1.44 - 1.8 Lacs P.A.
On-site
Full Time
The Operations Executive is responsible for handling the branch activities of Kumily branch. Key responsibilities would include stock maintainance, inventory control and RMA activities. Graduates with 0-1 year of experience are invited to share your CVs. Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 23/06/2025 Expected Start Date: 23/06/2025
HBR Layout, Bengaluru, Karnataka
INR 2.16 - 2.64 Lacs P.A.
Remote
Full Time
Duties & Responsibilities cum Terms & Conditions Job Title: Telecaller & Sales Executive Location: WFH Department – Sales Reporting to: Area Manager (South) Job Summary: The Telecaller and Sales Executive plays an integral role in driving the company’s growth by generating leads, building strong customer relationships, both existing and new & boost the firm’s development and sustainability. This role works in coordination to promote the company’s products and services effectively while ensuring customer satisfaction and loyalty. Duties and Responsibilities: 1. Engage with existing customers through regular follow-ups to ensure satisfaction, address concerns, and strengthen loyalty. Actively work on retaining customers. Ensure that sales volume is consistently maintained and implement strategies to achieve incremental growth in sales. 2. Identify and contact new potential customers to expand the client base. Follow up on leads provided by the marketing department, ensuring timely communication and work on converting these leads into successful sales. 3. You are required to make atleast 25 active calls per day and the calls must be recorded. You are further insisted to send the recorded calls to your reporting head, to ensure effective communication and to receive proper guidance. 4. Following up with customers is essential. Ensure regular follow-ups are conducted as required. Proper closure of customer service requests is crucial, demonstrating full commitment to resolving any issues they face, and this follow up has to be reflected in your report. 5. Submit the ROD (Report of the Day) on a daily basis, summarizing key activities, customer interactions, and sales outcomes to the reporting manager. Ensure that the report must consist a detailed call description. Failure to submit the ROD will result in the employee being marked as ‘Absent’ for that particular day, which will be recorded as ‘Loss of Pay’. 6. Accurate sales billing and invoice generation, complying with the company’s policies & procedures. Verify all details, such as pricing, discounts, taxes, and customer information, to avoid errors and discrepancies. 7. Ensure that all products and services are made available to customers according to their requirements. Address any issues related to product availability promptly to ensure customer satisfaction and business continuity. 8. Follow all instructions and guidelines provided by the reporting head. This includes executing tasks, adhering to deadlines, and prioritizing responsibilities as directed. 9. LMS training would be conducted periodically & you are liable to attend the trainings and assessments, & secure the designated marks, to keep you updated about the latest developments of our products and services. 10. As stated in the offer letter, you will be on probation for the first three months. Your performance will be evaluated monthly, and your continued employment will be determined based on the performance analysis report. If your performance is deemed unsatisfactory, the management reserves the right to terminate your employment immediately, without notice. Upon successfully completing the probation period, your employment will be confirmed, either on a contract or fixed-term contract basis. 11. You may be required to work beyond regular working hours, including Sundays and holidays, by making yourself available on call to address customer requirements as needed. 12. On-the-job training sessions will be conducted at our Head Office in Kerala to enhance your skills and job performance. You are required to attend the 7 to 10-day training session whenever it is scheduled at the Head Office 13. Liable to adhere to and follow any decisions or directives issued by the management from time to time. This includes adjusting priorities, embracing organizational changes, and executing new strategies or processes as deemed necessary by the management. 14. The employee may be required to take up additional tasks that assist with office-related works. These tasks may include administrative duties, assisting other departments, or handling any other responsibilities assigned by the management or reporting head. I , acknowledge that I have read, understood, and accepted the duties and responsibilities outlined in this document. I agree to carry out my responsibilities to the best of my ability and in line with the company's expectations, policies, and procedures. I understand that any failure to adhere to these responsibilities may result in disciplinary actions as per company guidelines. Signed: _________________________ Date: _________________________ Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: Kannada (Preferred) English (Preferred) Work Location: In person Application Deadline: 07/07/2025 Expected Start Date: 07/07/2025
India
INR 2.16 - 2.64 Lacs P.A.
Remote
Full Time
Duties & Responsibilities cum Terms & Conditions Job Title: Telecaller & Sales Executive Location: WFH Department – Sales Reporting to: Area Manager (South) Job Summary: The Telecaller and Sales Executive plays an integral role in driving the company’s growth by generating leads, building strong customer relationships, both existing and new & boost the firm’s development and sustainability. This role works in coordination to promote the company’s products and services effectively while ensuring customer satisfaction and loyalty. Duties and Responsibilities: 1. Engage with existing customers through regular follow-ups to ensure satisfaction, address concerns, and strengthen loyalty. Actively work on retaining customers. Ensure that sales volume is consistently maintained and implement strategies to achieve incremental growth in sales. 2. Identify and contact new potential customers to expand the client base. Follow up on leads provided by the marketing department, ensuring timely communication and work on converting these leads into successful sales. 3. You are required to make atleast 25 active calls per day and the calls must be recorded. You are further insisted to send the recorded calls to your reporting head, to ensure effective communication and to receive proper guidance. 4. Following up with customers is essential. Ensure regular follow-ups are conducted as required. Proper closure of customer service requests is crucial, demonstrating full commitment to resolving any issues they face, and this follow up has to be reflected in your report. 5. Submit the ROD (Report of the Day) on a daily basis, summarizing key activities, customer interactions, and sales outcomes to the reporting manager. Ensure that the report must consist a detailed call description. Failure to submit the ROD will result in the employee being marked as ‘Absent’ for that particular day, which will be recorded as ‘Loss of Pay’. 6. Accurate sales billing and invoice generation, complying with the company’s policies & procedures. Verify all details, such as pricing, discounts, taxes, and customer information, to avoid errors and discrepancies. 7. Ensure that all products and services are made available to customers according to their requirements. Address any issues related to product availability promptly to ensure customer satisfaction and business continuity. 8. Follow all instructions and guidelines provided by the reporting head. This includes executing tasks, adhering to deadlines, and prioritizing responsibilities as directed. 9. LMS training would be conducted periodically & you are liable to attend the trainings and assessments, & secure the designated marks, to keep you updated about the latest developments of our products and services. 10. As stated in the offer letter, you will be on probation for the first three months. Your performance will be evaluated monthly, and your continued employment will be determined based on the performance analysis report. If your performance is deemed unsatisfactory, the management reserves the right to terminate your employment immediately, without notice. Upon successfully completing the probation period, your employment will be confirmed, either on a contract or fixed-term contract basis. 11. You may be required to work beyond regular working hours, including Sundays and holidays, by making yourself available on call to address customer requirements as needed. 12. On-the-job training sessions will be conducted at our Head Office in Kerala to enhance your skills and job performance. You are required to attend the 7 to 10-day training session whenever it is scheduled at the Head Office 13. Liable to adhere to and follow any decisions or directives issued by the management from time to time. This includes adjusting priorities, embracing organizational changes, and executing new strategies or processes as deemed necessary by the management. 14. The employee may be required to take up additional tasks that assist with office-related works. These tasks may include administrative duties, assisting other departments, or handling any other responsibilities assigned by the management or reporting head. I , acknowledge that I have read, understood, and accepted the duties and responsibilities outlined in this document. I agree to carry out my responsibilities to the best of my ability and in line with the company's expectations, policies, and procedures. I understand that any failure to adhere to these responsibilities may result in disciplinary actions as per company guidelines. Signed: _________________________ Date: _________________________ Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: Kannada (Preferred) English (Preferred) Work Location: In person Application Deadline: 07/07/2025 Expected Start Date: 07/07/2025
Piravam, Kerala
INR 1.8 - 2.16 Lacs P.A.
On-site
Full Time
Jr. Graphics Designer is responsible for work in areas of marketing and promotion, create various materials, such as labels or brochures, posters etc. that provide information about a company’s offerings. The Graphics Designer is responsible to initialize a work by coming up with a general concept and presenting the idea with a rough layout that might include sketches or digital illustrations timely & effectively. 1- Quality & On Time Work- Time spent on reworks will be maximum 2 hours/work On time delivery of designs as per schedule Not more than 3 reworks from the concepts file quality, alignment and content errors not more than one incident Adaptation and communication quality should be more than 90% Repeat work if any, should deliver the same within a day. Min of 50 Video Frames & 25 Graphics 2-Skill & Quality Level Measurement · Ability to handle multiple works · Handling Time- as per schedule · On time reporting at workplace · More than 90% positive feedback about the work · Ideal Delivery Target Achievement Per Month AREAS RESPONSIBILITIES REPORTS TO BE RECEIVED Quality & On Time Work and Skill & Quality Level Measurement Responsible to ensure no unnecessary time spent on reworks & time spent on reworks should be maximum 2 hours / work. Responsible to provide the high quality of creative designs & should be delivered on time as per schedule Responsible to avoid the no of reworks from the concept of management & should not be more than 3 reworks from the concepts Responsible to ensure the adaptation & communication quality of the creative works should be more than 90%. That is the creative works should be precisely communicated the content Responsible to ensure the repeat works if any, should be delivered within a day itself. Should be responsible to deliver the designs as per the targets of the month Responsible to handle multiple works if necessary, especially for the marketing activities of NetLink as well as for event clients. Responsible to ensure the handling time of each work will be as per the schedule Should ensure more than 90 % positive feedback about the works Responsible to ensure the monthly ideal target achievement of the no of works Reporting Responsible for sending the reports on a periodical basis and make sure that the management is updated about the Claims status. Responsible for periodical review meeting with the management for taking action for improving the performances. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 04/07/2025 Expected Start Date: 07/07/2025
Piravam
INR 1.8 - 2.16 Lacs P.A.
On-site
Full Time
Jr. Graphics Designer is responsible for work in areas of marketing and promotion, create various materials, such as labels or brochures, posters etc. that provide information about a company’s offerings. The Graphics Designer is responsible to initialize a work by coming up with a general concept and presenting the idea with a rough layout that might include sketches or digital illustrations timely & effectively. 1- Quality & On Time Work- Time spent on reworks will be maximum 2 hours/work On time delivery of designs as per schedule Not more than 3 reworks from the concepts file quality, alignment and content errors not more than one incident Adaptation and communication quality should be more than 90% Repeat work if any, should deliver the same within a day. Min of 50 Video Frames & 25 Graphics 2-Skill & Quality Level Measurement · Ability to handle multiple works · Handling Time- as per schedule · On time reporting at workplace · More than 90% positive feedback about the work · Ideal Delivery Target Achievement Per Month AREAS RESPONSIBILITIES REPORTS TO BE RECEIVED Quality & On Time Work and Skill & Quality Level Measurement Responsible to ensure no unnecessary time spent on reworks & time spent on reworks should be maximum 2 hours / work. Responsible to provide the high quality of creative designs & should be delivered on time as per schedule Responsible to avoid the no of reworks from the concept of management & should not be more than 3 reworks from the concepts Responsible to ensure the adaptation & communication quality of the creative works should be more than 90%. That is the creative works should be precisely communicated the content Responsible to ensure the repeat works if any, should be delivered within a day itself. Should be responsible to deliver the designs as per the targets of the month Responsible to handle multiple works if necessary, especially for the marketing activities of NetLink as well as for event clients. Responsible to ensure the handling time of each work will be as per the schedule Should ensure more than 90 % positive feedback about the works Responsible to ensure the monthly ideal target achievement of the no of works Reporting Responsible for sending the reports on a periodical basis and make sure that the management is updated about the Claims status. Responsible for periodical review meeting with the management for taking action for improving the performances. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 04/07/2025 Expected Start Date: 07/07/2025
Piravam, Kerala
INR 1.2 - 1.8 Lacs P.A.
On-site
Full Time
JOB DESCRIPTION 1 . MAIN PURPOSE OF THE JOB: A Support Executive will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments. 1-Troubleshooting & Customer issues Resolution · 100% Customer Conflicts Resolutions · 100% Recording & Closures · 100% troubleshooting of problems. · 100% Escalation Follow ups. Troubleshooting & Customer issues resolutions Responsible for resolutions of customer queries and technical assistance with relations to software of the product. Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Receives and handles requests for service, as per company rules. Identify and diagnose issues and problems Promptly allocates calls as appropriate. Diagnose and troubleshoot technical issues and setup network configuration Categorize and record reported queries and provide solutions Support problem identification Advise users on appropriate course of action Reporting Daily submit all reports to the reporting manager through MIS, ensure that all the fields are completely filled and updated as per the instruction. Monitor and review the reports sent by the team and give a comment on the basis of the result. ANY OTHER TASKS: Ø Time to time tasks assigned by the Reporting person Ø Responsible to attend review meetings REQUIRED QUALIFICATIONS & COMPETENCIES I. Preferred Knowledge/Education Ø Should have completed any Degree with CCNA qualification or any other networking course. Ø IT Knowledge Ø In-depth knowledge in the product that the technician is supporting. Ø Strong problem-solving skills Ø Knowledge of the Industry Standards and Practices. II. Experience Ø Minimum overall experience of 0 - 2 years’ Ø Ability to Manage and Coordinate III. Skills required Ø Prolific computer and digital literacy, Prolific in MS Office, CCNA knowlege Ø Technical Support and Troubleshooting Software Development, Analysis, and Testing. Ø Excellent communication skills, ability to communicate effectively at all levels of the organization, ability to effectively resolve conflict situations, and able to work collaboratively with managers and staff. IV. Job Competencies Ø Team leadership, Collaboration, Influencing. Ø Confidence and skills to deal directly with senior managers, customer service focused, energetic, intelligent, respects confidentiality, pro-active, integrity, enthusiastic, committed and respect for diversity, and ability to work independently. V. Mental competencies Ø Behave Ethically Ø Build Relationships Ø Communicate Effectively Ø Foster Teamwork Ø Never Compromise Ø Focus on Quality NATURE OF WORK I. Work environment Ø Works in an office environment, but needs to visit other units based on the need. Ø Works a standard workweek, but additionally will often work evenings, weekends, and overtime hours to accommodate activities such as meetings, etc. II. Hours of work Ø Normal working hours may be required to work outside normal working hours due to the nature of the work in general. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Shift: Rotational shift Work Location: In person Application Deadline: 28/07/2025 Expected Start Date: 01/08/2025
Piravam
INR 1.2 - 1.8 Lacs P.A.
On-site
Full Time
JOB DESCRIPTION 1 . MAIN PURPOSE OF THE JOB: A Support Executive will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments. 1-Troubleshooting & Customer issues Resolution · 100% Customer Conflicts Resolutions · 100% Recording & Closures · 100% troubleshooting of problems. · 100% Escalation Follow ups. Troubleshooting & Customer issues resolutions Responsible for resolutions of customer queries and technical assistance with relations to software of the product. Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Receives and handles requests for service, as per company rules. Identify and diagnose issues and problems Promptly allocates calls as appropriate. Diagnose and troubleshoot technical issues and setup network configuration Categorize and record reported queries and provide solutions Support problem identification Advise users on appropriate course of action Reporting Daily submit all reports to the reporting manager through MIS, ensure that all the fields are completely filled and updated as per the instruction. Monitor and review the reports sent by the team and give a comment on the basis of the result. ANY OTHER TASKS: Ø Time to time tasks assigned by the Reporting person Ø Responsible to attend review meetings REQUIRED QUALIFICATIONS & COMPETENCIES I. Preferred Knowledge/Education Ø Should have completed any Degree with CCNA qualification or any other networking course. Ø IT Knowledge Ø In-depth knowledge in the product that the technician is supporting. Ø Strong problem-solving skills Ø Knowledge of the Industry Standards and Practices. II. Experience Ø Minimum overall experience of 0 - 2 years’ Ø Ability to Manage and Coordinate III. Skills required Ø Prolific computer and digital literacy, Prolific in MS Office, CCNA knowlege Ø Technical Support and Troubleshooting Software Development, Analysis, and Testing. Ø Excellent communication skills, ability to communicate effectively at all levels of the organization, ability to effectively resolve conflict situations, and able to work collaboratively with managers and staff. IV. Job Competencies Ø Team leadership, Collaboration, Influencing. Ø Confidence and skills to deal directly with senior managers, customer service focused, energetic, intelligent, respects confidentiality, pro-active, integrity, enthusiastic, committed and respect for diversity, and ability to work independently. V. Mental competencies Ø Behave Ethically Ø Build Relationships Ø Communicate Effectively Ø Foster Teamwork Ø Never Compromise Ø Focus on Quality NATURE OF WORK I. Work environment Ø Works in an office environment, but needs to visit other units based on the need. Ø Works a standard workweek, but additionally will often work evenings, weekends, and overtime hours to accommodate activities such as meetings, etc. II. Hours of work Ø Normal working hours may be required to work outside normal working hours due to the nature of the work in general. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Shift: Rotational shift Work Location: In person Application Deadline: 28/07/2025 Expected Start Date: 01/08/2025
Cochin
INR 1.8 - 2.16 Lacs P.A.
Remote
Full Time
Duties & Responsibilities cum Terms & Conditions Job Title: Field Support Engineer Location: Kerala Department – Netcare (Support) Reporting to: Head – Netcare Job Summary: The primary role of the Field Support Engineer is to visit customers in person and provide on-site support by verifying devices in the control room and addressing any concerns or issues they encounter. A key responsibility of this role is to create value for customers, fostering trust and encouraging long-term partnerships. Additionally, the Field Support Engineer collaborates to effectively promote the company’s products and services while ensuring customer satisfaction and loyalty. Key Responsibilities: 1. Customer Visits: · You are insisted to visit at least 2 customers a day. · You are supposed to visit the customers only after getting prior approval from your reporting head & by informing the customer. · Visiting any customer, without approval will not be permitted and if so, your attendance will be marked as absent. · Carry all devices and materials as listed in the provided checklist, ensuring careful and efficient handling of the products. · Ensure timely visits and maintain professional conduct while visiting customers. 2. Documentation & Reporting: · Submit a Plan of the Day (POD) before visiting customers in the designated format provided by your reporting head. · The visit details must be mentioned in the POD form, and that has to be approved by the reporting head. · A dedicated Google Form is maintained to store and manage all customer data, including network names, MAC IDs, and other relevant details. FSEs are responsible for ensuring that all required fields are fully completed, as incomplete entries will not be accepted · After visiting the customers, prepare the Status of the Day (SOD) and submit it to the reporting head on a daily basis. · Failure to submit the POD and SOD daily will result in being marked as ‘Absent’ and a loss of pay for that day. If data is not provided for more than three days, disciplinary action, including termination, may be enforced. 3. Technical Support: · Field Support Engineers (FSEs) should initiate interactions with customers and request a control room visit. · If any issues are identified, such as improper OLT placement, lack of preventive measures for handling optic wires, or tangled cables, they must be addressed and resolved immediately. Ensure the use of patch cord dust caps. This helps create awareness among customers about cost-saving benefits when devices are well-maintained and preventive measures are taken. · Verify if the customer is experiencing any troubleshooting issues. If so, obtain Anydesk access and resolve the issue on the spot. · Ensure that high-quality technical support is provided to customers, aiming for the highest level of satisfaction. · After the service, request the customer to leave a rating on Google Reviews. · Technical seminars are conducted for customers, and FSEs will be expected to lead such seminars after gaining the necessary experience. · If a customer expresses interest in purchasing an OLT , the request must be communicated to the Telecallers in the designated area via email. 4. Compliance: · Follow company guidelines and reporting protocols. · Ensure all assigned tasks are completed within the stipulated timeframe. 5. Other terms: a. As stated in the offer letter, you will be on probation for the first three months. Your performance will be evaluated monthly, and your continued employment will be determined based on the performance analysis report. If your performance is deemed unsatisfactory, the management reserves the right to terminate your employment immediately, without notice. Upon successfully completing the probation period, your employment will be confirmed, either on a contract or fixed-term contract basis. b. On-the-job training sessions will be conducted at our Head Office in Kerala to enhance your skills and job performance. You are required to attend the 7 to 10-day training session whenever it is scheduled at the Head Office. c. LMS training would be conducted periodically & you are liable to attend the trainings and assessments, & secure the designated marks, to keep you updated about the latest developments of our products and services I , acknowledge that I have read, understood, and accepted the duties and responsibilities outlined in this document. I agree to carry out my responsibilities to the best of my ability and in line with the company's expectations, policies, and procedures. I understand that any failure to adhere to these responsibilities may result in disciplinary actions as per company guidelines. Signed: _________________________ Date: _________________________ Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Shift: Fixed shift Willingness to travel: 100% (Required) Work Location: Remote Application Deadline: 01/08/2025 Expected Start Date: 04/08/2025
Kochi, Kerala
INR 0.15 - 0.18 Lacs P.A.
Remote
Full Time
Duties & Responsibilities cum Terms & Conditions Job Title: Field Support Engineer Location: Kerala Department – Netcare (Support) Reporting to: Head – Netcare Job Summary: The primary role of the Field Support Engineer is to visit customers in person and provide on-site support by verifying devices in the control room and addressing any concerns or issues they encounter. A key responsibility of this role is to create value for customers, fostering trust and encouraging long-term partnerships. Additionally, the Field Support Engineer collaborates to effectively promote the company’s products and services while ensuring customer satisfaction and loyalty. Key Responsibilities: 1. Customer Visits: · You are insisted to visit at least 2 customers a day. · You are supposed to visit the customers only after getting prior approval from your reporting head & by informing the customer. · Visiting any customer, without approval will not be permitted and if so, your attendance will be marked as absent. · Carry all devices and materials as listed in the provided checklist, ensuring careful and efficient handling of the products. · Ensure timely visits and maintain professional conduct while visiting customers. 2. Documentation & Reporting: · Submit a Plan of the Day (POD) before visiting customers in the designated format provided by your reporting head. · The visit details must be mentioned in the POD form, and that has to be approved by the reporting head. · A dedicated Google Form is maintained to store and manage all customer data, including network names, MAC IDs, and other relevant details. FSEs are responsible for ensuring that all required fields are fully completed, as incomplete entries will not be accepted · After visiting the customers, prepare the Status of the Day (SOD) and submit it to the reporting head on a daily basis. · Failure to submit the POD and SOD daily will result in being marked as ‘Absent’ and a loss of pay for that day. If data is not provided for more than three days, disciplinary action, including termination, may be enforced. 3. Technical Support: · Field Support Engineers (FSEs) should initiate interactions with customers and request a control room visit. · If any issues are identified, such as improper OLT placement, lack of preventive measures for handling optic wires, or tangled cables, they must be addressed and resolved immediately. Ensure the use of patch cord dust caps. This helps create awareness among customers about cost-saving benefits when devices are well-maintained and preventive measures are taken. · Verify if the customer is experiencing any troubleshooting issues. If so, obtain Anydesk access and resolve the issue on the spot. · Ensure that high-quality technical support is provided to customers, aiming for the highest level of satisfaction. · After the service, request the customer to leave a rating on Google Reviews. · Technical seminars are conducted for customers, and FSEs will be expected to lead such seminars after gaining the necessary experience. · If a customer expresses interest in purchasing an OLT , the request must be communicated to the Telecallers in the designated area via email. 4. Compliance: · Follow company guidelines and reporting protocols. · Ensure all assigned tasks are completed within the stipulated timeframe. 5. Other terms: a. As stated in the offer letter, you will be on probation for the first three months. Your performance will be evaluated monthly, and your continued employment will be determined based on the performance analysis report. If your performance is deemed unsatisfactory, the management reserves the right to terminate your employment immediately, without notice. Upon successfully completing the probation period, your employment will be confirmed, either on a contract or fixed-term contract basis. b. On-the-job training sessions will be conducted at our Head Office in Kerala to enhance your skills and job performance. You are required to attend the 7 to 10-day training session whenever it is scheduled at the Head Office. c. LMS training would be conducted periodically & you are liable to attend the trainings and assessments, & secure the designated marks, to keep you updated about the latest developments of our products and services I , acknowledge that I have read, understood, and accepted the duties and responsibilities outlined in this document. I agree to carry out my responsibilities to the best of my ability and in line with the company's expectations, policies, and procedures. I understand that any failure to adhere to these responsibilities may result in disciplinary actions as per company guidelines. Signed: _________________________ Date: _________________________ Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Shift: Fixed shift Willingness to travel: 100% (Required) Work Location: Remote Application Deadline: 01/08/2025 Expected Start Date: 04/08/2025
Piravam, Kerala
INR 1.2 - 1.44 Lacs P.A.
On-site
Full Time
CORPORATE MANAGEMENT JOB DESCRIPTION 1 IDENTIFICATION 1.1 job title Jr. Accountant 1.2 job group/Category “Level 7” 1.3 directorate Head Office 2. MAIN PURPOSE OF THE JOB: This person is responsible for maintain the general ledger, perform account reconciliations, receipts & payment follow ups, statutory works and carry out other accounting duties when required. Working knowledge in GST filing & Tally 2. REPORTING STRUCTURE: 2. SCOPE OF THE JOB personnel reporting to the job holder REPORTING DIRECTLY TO NA Sr. Accounts Executive 5. PRINCIPAL RESPONSIBILITIES KEY RESULT AREAS KEY PERFORMANCE INDICATORS 1-Receivables & Payments · On time collection of Receivables · On time payments as per schedule · 90% Accuracy in Receivables Management 2-Accounts Administration · 100% Accuracy in Accounts Heads Management · 100% Accuracy in Accounts Entries · 100% Accuracy in Filing and Management · Bills Entries 100 %. 3-Monitoring and Reporting · Daily, Monthly and Periodical Review Report · On Time Submission of Reports as and When Needed · Reconciliation report to Reporting Manager when necessary 4-Statutory Management · 100 % filling GST (GSTR1 & GSTR 3B) of the corporate office, Intra State and Online Store. · Creditors Payments 100% · Calculation and payment of TDS & CESS 100 %. AREAS RESPONSIBILITIES REPORTS TO BE RECEIVED REPORTS TO BE SUBMITTED Receivables & Payments management Follow up the debtors for the collection of receivables & ensure timely collection of receivables. Responsible for on time payment to vendors/creditors as per the payment schedule approved by the Head – Finance & Accounts Ensure minimum 90 % accuracy in receivables management. Accountable for ensuring that all the accounting practices are as per the benchmarks defined by the management. Ensure that there is no mismatch in the procedure and policies vs actual. Responsible for updating all the financial entries on a daily basis with proper supporting documents and vouchers. Responsible for completing all the filing processes as per the organization standards and the files are up to date. Accountability to ensure 100% accuracy and standard in all the accounting functions of the corporate and sub division of the company on a daily basis. Responsible for submitting daily, weekly, monthly and other periodical reports for review purposes with the Reporting Manager as and when needed. Responsible to enter both Overseas, local purchase & expense bills into the system. Statutory Management Responsible for completing all the statutory payments without any delay and on time renewal of all the statutory affairs. Responsible to calculate the GST(GSTR1 & GSTR 3B) of the corporate office, Intra State and Online Store. Responsible to calculate the amount of TDS and CESS and also responsible to process the payment to the concerned department of Government. Reporting Responsible for sending the reports on a periodical basis and make sure that the management is updated about the Claims status. Responsible for periodical review meeting with the management for taking action for improving the performances. 6. ANY OTHER TASKS: Ø Time to time tasks assigned by the Reporting person Ø Responsible to attend review meetings 7. REQUIRED QUALIFICATIONS & COMPETENCIES I. Preferred Knowledge/Education Ø Bachelor’s Degree Ø Knowledge of Accounting and Financial Management Ø Knowledge of the Industry Standards and Practices II. Experience Ø Min. 1- 5 years’ experience in Accounts. Ø Ability to Manage and Coordinate III. Skills required Ø Proficiency in Microsoft Office applications especially in Excel, PowerPoint, Word, etc., Knowledge of Accounting Packages. and ERP. Ø Establishes business objectives and translates business objectives into action plans and results, experience leading and developing an effective team. Ø Excellent communication skills, ability to communicate effectively at all levels of the organization, ability to effectively resolve conflict situations, and able to work collaboratively with managers and staff. IV. Job Competencies Ø Collaboration, Influencing. Ø Confidence and skills to deal directly with senior managers, customer service focused, energetic, intelligent, respects confidentiality, pro-active, integrity, enthusiastic, committed and respect for diversity, and ability to work independently. V. Mental competencies Ø Behave Ethically Ø Build Relationships Ø Communicate Effectively Ø Foster Teamwork NATURE OF WORK I. Work environment Ø Usually works in an office environment. Ø Usually works a standard work week, but additionally will often work evening, weekends, and overtime hours to accommodate activities such as MD meetings etc. II. Hours of work Ø Normal working hours, may be required to work outside normal working hours due to the nature of the work in general Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person Application Deadline: 04/08/2025 Expected Start Date: 07/08/2025
Piravam
INR 1.2 - 1.44 Lacs P.A.
On-site
Full Time
CORPORATE MANAGEMENT JOB DESCRIPTION 1 IDENTIFICATION 1.1 job title Jr. Accountant 1.2 job group/Category “Level 7” 1.3 directorate Head Office 2. MAIN PURPOSE OF THE JOB: This person is responsible for maintain the general ledger, perform account reconciliations, receipts & payment follow ups, statutory works and carry out other accounting duties when required. Working knowledge in GST filing & Tally 2. REPORTING STRUCTURE: 2. SCOPE OF THE JOB personnel reporting to the job holder REPORTING DIRECTLY TO NA Sr. Accounts Executive 5. PRINCIPAL RESPONSIBILITIES KEY RESULT AREAS KEY PERFORMANCE INDICATORS 1-Receivables & Payments · On time collection of Receivables · On time payments as per schedule · 90% Accuracy in Receivables Management 2-Accounts Administration · 100% Accuracy in Accounts Heads Management · 100% Accuracy in Accounts Entries · 100% Accuracy in Filing and Management · Bills Entries 100 %. 3-Monitoring and Reporting · Daily, Monthly and Periodical Review Report · On Time Submission of Reports as and When Needed · Reconciliation report to Reporting Manager when necessary 4-Statutory Management · 100 % filling GST (GSTR1 & GSTR 3B) of the corporate office, Intra State and Online Store. · Creditors Payments 100% · Calculation and payment of TDS & CESS 100 %. AREAS RESPONSIBILITIES REPORTS TO BE RECEIVED REPORTS TO BE SUBMITTED Receivables & Payments management Follow up the debtors for the collection of receivables & ensure timely collection of receivables. Responsible for on time payment to vendors/creditors as per the payment schedule approved by the Head – Finance & Accounts Ensure minimum 90 % accuracy in receivables management. Accountable for ensuring that all the accounting practices are as per the benchmarks defined by the management. Ensure that there is no mismatch in the procedure and policies vs actual. Responsible for updating all the financial entries on a daily basis with proper supporting documents and vouchers. Responsible for completing all the filing processes as per the organization standards and the files are up to date. Accountability to ensure 100% accuracy and standard in all the accounting functions of the corporate and sub division of the company on a daily basis. Responsible for submitting daily, weekly, monthly and other periodical reports for review purposes with the Reporting Manager as and when needed. Responsible to enter both Overseas, local purchase & expense bills into the system. Statutory Management Responsible for completing all the statutory payments without any delay and on time renewal of all the statutory affairs. Responsible to calculate the GST(GSTR1 & GSTR 3B) of the corporate office, Intra State and Online Store. Responsible to calculate the amount of TDS and CESS and also responsible to process the payment to the concerned department of Government. Reporting Responsible for sending the reports on a periodical basis and make sure that the management is updated about the Claims status. Responsible for periodical review meeting with the management for taking action for improving the performances. 6. ANY OTHER TASKS: Ø Time to time tasks assigned by the Reporting person Ø Responsible to attend review meetings 7. REQUIRED QUALIFICATIONS & COMPETENCIES I. Preferred Knowledge/Education Ø Bachelor’s Degree Ø Knowledge of Accounting and Financial Management Ø Knowledge of the Industry Standards and Practices II. Experience Ø Min. 1- 5 years’ experience in Accounts. Ø Ability to Manage and Coordinate III. Skills required Ø Proficiency in Microsoft Office applications especially in Excel, PowerPoint, Word, etc., Knowledge of Accounting Packages. and ERP. Ø Establishes business objectives and translates business objectives into action plans and results, experience leading and developing an effective team. Ø Excellent communication skills, ability to communicate effectively at all levels of the organization, ability to effectively resolve conflict situations, and able to work collaboratively with managers and staff. IV. Job Competencies Ø Collaboration, Influencing. Ø Confidence and skills to deal directly with senior managers, customer service focused, energetic, intelligent, respects confidentiality, pro-active, integrity, enthusiastic, committed and respect for diversity, and ability to work independently. V. Mental competencies Ø Behave Ethically Ø Build Relationships Ø Communicate Effectively Ø Foster Teamwork NATURE OF WORK I. Work environment Ø Usually works in an office environment. Ø Usually works a standard work week, but additionally will often work evening, weekends, and overtime hours to accommodate activities such as MD meetings etc. II. Hours of work Ø Normal working hours, may be required to work outside normal working hours due to the nature of the work in general Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person Application Deadline: 04/08/2025 Expected Start Date: 07/08/2025
kochi, kerala
INR Not disclosed
On-site
Full Time
The primary duty of a Field Support Engineer located in Kerala within the Netcare (Support) department, reporting to the Head of Netcare, is to provide on-site support to customers by visiting them in person. The Field Support Engineer is responsible for verifying devices in the control room and addressing any concerns or issues faced by the customers. The key objective of this role is to create value for customers, establish trust, and foster long-term partnerships. Additionally, the Field Support Engineer plays an essential role in promoting the company's products and services effectively, ensuring customer satisfaction and loyalty. When it comes to customer visits, the Field Support Engineer is required to visit at least 2 customers per day. Prior approval from the reporting head and customer notification are mandatory before visiting any customer. Failure to obtain approval will result in marking attendance as absent. It is essential to carry all necessary devices and materials listed in the provided checklist, handle the products carefully and efficiently, maintain professional conduct, and ensure timely visits. Documentation and reporting are crucial aspects of the role. The Field Support Engineer must submit a Plan of the Day (POD) in the designated format before visiting customers. The visit details should be included in the POD form and approved by the reporting head. Moreover, maintaining customer data in a dedicated Google Form is essential, ensuring all required fields are completed. Daily submission of the Status of the Day (SOD) to the reporting head is also a part of the routine. In terms of technical support, the Field Support Engineer should initiate interactions with customers, identify and resolve issues promptly, provide technical assistance, and ensure customer satisfaction. Conducting technical seminars for customers and leading such seminars after gaining experience is expected. Communicating customer requests for purchasing OLT to Telecallers via email is also part of the responsibilities. Compliance with company guidelines and reporting protocols is mandatory. All assigned tasks should be completed within the stipulated timeframe. Other terms of employment include being on probation for the first three months, undergoing on-the-job training sessions at the Head Office, attending LMS training periodically, and meeting performance evaluation criteria. The Field Support Engineer position is full-time with a fixed shift. A willingness to travel 100% is required as the work location is remote. The application deadline is 01/08/2025, and the expected start date is 04/08/2025. I acknowledge that I have read, understood, and accepted the duties and responsibilities outlined in this document. I agree to fulfill my responsibilities to the best of my ability in alignment with the company's expectations, policies, and procedures. Failure to adhere to these responsibilities may lead to disciplinary actions following company guidelines. Signed: _________________________ Date: _________________________,
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