0 - 3 years
4 - 8 Lacs
Posted:3 months ago|
Platform:
Work from Office
Full Time
Educational Requirements Graduate University graduate • 1-3 years of experience in Customer Contact processes including Chat or Voice operations • Expertise in MS Office or equivalent office productivity tools • Fluency in English language Strong Verbal communication, clear diction • Good Business awareness, Team work, Adaptability, time management • Telephone or chat based support to resolve customer / vendor queries • Adherence to normal contact center metrics defined for the processes, such as First Contact Resolution, Average Handle time, Average Speed of Answer among others as relevant. • Support and guidance on process to newer team members Also we have openings for other language like, Spanish, French, Mandarin. Note: We do not charge any fees at any stage of the recruitment process.
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