Gear and Garment Executive position at BMW Motorrad – Munich Motors, Raipur : Job Title: Gear & Garment Executive – BMW Motorrad Location: Munich Motors, Sarona, Raipur Department: Apparel & Lifestyle – Motorrad Division Reporting to: Sales Manager / Brand Manager – BMW Motorrad Job Purpose: To manage the sales and display of BMW Motorrad riding gear, apparel, and lifestyle products, ensuring an exceptional customer experience and alignment with BMW global retail identity standards. Key Responsibilities:Sales & Customer Interaction: Greet and assist customers in selecting the right riding gear, helmets, jackets, gloves, boots, and lifestyle apparel. Educate customers on the technical features, safety benefits, and styling of BMW Motorrad merchandise. Achieve individual and store sales targets for gear and garments. Upsell gear as part of the motorcycle sales process and ensure customer safety compliance. Inventory Management: Maintain adequate stock levels and timely reordering of popular items. Conduct weekly stock audits and update inventory reports. Ensure all items are accurately tagged, priced, and displayed. Display & Visual Merchandising: Set up merchandise displays as per BMW CI/CD standards. Coordinate with the marketing team to design attractive layouts and in-store branding. Keep the gear section clean, organized, and visually appealing. Customer Experience & After-Sales: Provide fitting assistance and guidance for protective gear. Maintain a strong rapport with biking community members and returning customers. Handle customer feedback, exchanges, and complaints professionally. Reporting & Coordination: Generate daily/weekly sales reports and submit to management. Collaborate with the Motorrad sales team to bundle gear offers during vehicle delivery. Attend product training and brand sessions organized by BMW Motorrad India. Qualifications & Requirements: Minimum Graduate (preferred in Retail/Fashion/Sports Management). 1–3 years of experience in apparel, sports gear, or automotive accessory retail. Passion for biking and strong knowledge of riding gear essentials. Good communication skills and a pleasing personality. Familiar with POS billing systems and stock software. Salary & Benefits: Competitive fixed salary + performance incentives. BMW Motorrad product training & certifications. Employee discounts on gear and accessories. Growth opportunities in sales and brand roles. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Schedule: Day shift Monday to Friday Weekend only Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Work Location: In person
Customer Relationship Executive (CRE) – Aftersales (Female Only) at BMW Motorrad – Munich Motors, Raipur : Job Title: Customer Relationship Executive (CRE) – Aftersales (Female Only) Location: BMW Motorrad – Munich Motors, Sarona, Raipur Department: Aftersales / Service Reporting to: Service Manager – BMW Motorrad Job Purpose: To deliver a premium customer experience for all BMW Motorrad service customers by managing front-desk interactions, scheduling appointments, updating service status, and ensuring smooth communication between workshop and clients — exclusively hiring female candidates for this customer-centric role. Key Responsibilities:Customer Service: Greet and assist customers at the service reception with warmth and professionalism. Understand customer concerns and ensure accurate communication to the technical advisor or workshop team. Provide real-time updates on service status, delivery timing, and cost estimates. Appointment Management: Handle service bookings via calls, messages, and walk-ins. Maintain the daily service calendar to ensure smooth workshop load distribution. Ensure appointment reminders and confirmations are shared with customers in advance. Feedback & Relationship Building: Conduct follow-up calls post service and capture customer feedback. Maintain strong relationships with customers to ensure satisfaction and long-term loyalty. Take proactive steps to resolve customer complaints and escalate unresolved issues. Documentation & Reporting: Ensure all job cards are filled properly and signed. Maintain digital and physical records of service history and repeat complaints. Share daily reports on service visits, feedback, and complaint resolution with management. Coordination: Collaborate with the workshop, parts, and billing departments for smooth service flow. Assist with insurance claim processes and warranty procedures, when required. Support customer queries regarding service estimates and timelines. Qualifications & Requirements: Female candidates only (as per role requirement for front office & customer interface). Minimum Graduate (Hospitality / Customer Service / Auto background preferred). 1–3 years of experience in a customer-facing role (automotive service preferred). Good communication skills in English and Hindi. Confident personality with a strong sense of ownership. Basic knowledge of MS Office, DMS/CRM tools preferred. Salary & Benefits: Fixed salary + incentives based on CSI (Customer Satisfaction Index). BMW Motorrad customer experience training. Career growth path into senior service advisory or customer care roles. Opportunity to work with a premium international brand. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Schedule: Day shift Monday to Friday Weekend only Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Work Location: In person Speak with the employer +91 9981349100
Sales Manager – BMW Motorrad Location: Munich Motors, Sarona, Raipur Department: Sales – Two-Wheelers (Premium Segment) Reporting to: Business Head / General Manager Job Purpose: To lead the BMW Motorrad sales operations, drive retail performance, manage the sales team, and ensure exceptional customer experience in alignment with BMW global standards. Key Responsibilities:Sales Operations & Strategy: Drive monthly and annual sales targets for BMW Motorrad bikes. Develop and implement sales strategies to expand customer base and increase market share in the region. Manage the entire sales cycle – from lead generation to delivery and post-sales coordination. Conduct competitor analysis and market intelligence for pricing and promotional strategies. Team Leadership & Performance Management: Lead, train, and motivate the sales team to deliver results. Set individual targets and monitor team KPIs. Conduct regular performance reviews and provide coaching and development plans. Customer Experience Management: Ensure the highest levels of customer satisfaction and retention. Oversee CRM practices, test ride scheduling, and customer follow-ups. Handle escalated customer queries and provide timely resolutions. Collaboration & Reporting: Coordinate with marketing, finance, service, and logistics teams for smooth sales operations. Generate daily, weekly, and monthly reports for management review. Liaison with BMW India for sales forecasts, inventory planning, and updates. Events & Branding: Plan and execute customer engagement activities like ride-outs, track days, and brand promotions. Represent the dealership at motor expos and local community events. Qualifications & Requirements: Graduate in any stream (MBA preferred). 5–8 years of experience in automotive sales (premium or two-wheeler segment preferred). Strong leadership and communication skills. Passion for biking and knowledge of superbike culture is a plus. Proficient in MS Office and CRM tools. Salary & Benefits: Competitive fixed salary + attractive incentives. BMW training & certification programs. Opportunities for growth within the Munich Motors Group. Job Types: Full-time, Permanent, Fresher Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Schedule: Day shift Monday to Friday Weekend only Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Language: English (Required) Work Location: In person
As a Customer Relationship Executive (CRE) Aftersales at BMW Motorrad Munich Motors in Raipur, your primary responsibility will be to provide a premium customer experience to all BMW Motorrad service customers. You will be the face of the service department, managing front-desk interactions, scheduling appointments, updating service status, and ensuring seamless communication between the workshop and clients. This role is exclusively for female candidates who possess excellent customer service skills and a customer-centric approach. Your key responsibilities will include: Customer Service: - Warmly greet and assist customers at the service reception. - Understand customer concerns and effectively communicate them to the technical advisor or workshop team. - Provide real-time updates on service status, delivery timing, and cost estimates. Appointment Management: - Handle service bookings through calls, messages, and walk-ins. - Maintain the daily service calendar to ensure efficient workshop load distribution. - Ensure appointment reminders and confirmations are communicated to customers in advance. Feedback & Relationship Building: - Conduct follow-up calls post-service to gather customer feedback. - Build and maintain strong relationships with customers to ensure satisfaction and long-term loyalty. - Proactively address customer complaints and escalate unresolved issues. Documentation & Reporting: - Ensure accurate completion and signing of job cards. - Maintain both digital and physical records of service history and repeat complaints. - Share daily reports on service visits, feedback, and complaint resolution with management. Coordination: - Collaborate with the workshop, parts, and billing departments to ensure smooth service flow. - Assist in insurance claim processes and warranty procedures when necessary. - Address customer inquiries regarding service estimates and timelines. To qualify for this role, you must meet the following requirements: - Female candidates only, as per the front office and customer interface requirements. - Minimum graduate with a preference for backgrounds in Hospitality, Customer Service, or Auto industry. - At least 3 years of experience in a customer-facing role, preferably in the automotive service sector. - Good communication skills in English and Hindi. - Confident personality with a strong sense of ownership. - Basic knowledge of MS Office and DMS/CRM tools is preferred. In return, you can expect: - Fixed salary with incentives based on Customer Satisfaction Index (CSI). - BMW Motorrad customer experience training. - Career growth opportunities into senior service advisory or customer care roles. - The chance to work with a prestigious international brand. This is a full-time, permanent position with benefits including cell phone reimbursement, commuter assistance, health insurance, and internet reimbursement. The work schedule is day shifts from Monday to Friday, with weekends off. Additional bonuses based on performance are also provided. If you are interested in joining our team, please call +91 9981349100 to speak with the employer.,
Position Title: Marketing Manager Location: BMW Munich Motors, Raipur Department: Sales & Marketing Reporting To: Business Head / Dealer Principal Employment Type: Full-Time Role Objective: To strategize, execute, and monitor high-impact marketing campaigns—digital and traditional—that align with BMW India’s premium brand standards. The role involves lead generation , brand visibility , event execution , and media engagement through ATL, BTL & digital platforms to increase showroom traffic and customer loyalty. Key Responsibilities: ✅ 1. Strategic Marketing Planning Develop and implement quarterly and annual marketing calendars in sync with BMW India’s national campaigns and local dealership objectives. Align local plans with BMW India Retail Operating Guidelines (ROG) and CI/CD requirements. ✅ 2. ATL (Above The Line) Activities Plan and execute mass media campaigns including: Newspaper advertisements Radio promotions (FM campaigns) Magazine placements (luxury/lifestyle/automotive) Cinema ads or outdoor hoardings in premium locations Coordinate with media buying agencies for the best ROI and visibility. ✅ 3. BTL (Below The Line) Activities Organize localized engagement campaigns such as: Corporate tie-ups and campus activations Luxury lifestyle exhibitions and mall displays Test drive events in gated communities and IT parks In-house events for key customers (e.g., JoyFest, BMW Drive Experience) Ensure every touchpoint adheres to BMW brand presentation standards . ✅ 4. Digital & Social Media Marketing Lead the dealership’s digital strategy: SEO/SEM, Google Ads, Meta Ads, email campaigns, YouTube content, influencer partnerships. Regularly post content, stories, reels, and updates across: Instagram , Facebook , LinkedIn , Google My Business Track campaign KPIs: CPC, CTR, CPL, and conversion rates. ✅ 5. Branding & Showroom CI Ensure CI-compliant showroom branding , display panels, and POS materials. Coordinate with BMW India and approved vendors for showroom creative updates and regional language adaptations. ✅ 6. CRM & Lead Nurturing Work closely with the CRM team to: Generate, distribute, and track digital/offline leads Run WhatsApp, SMS, email nurturing campaigns Analyze lead sources and conversion quality Utilize TMSi / BMW CRM platforms for monitoring lead performance. ✅ 7. Budget Management & Reporting Prepare and manage marketing budgets within dealership-approved limits. Track spends, negotiate vendor costs, and ensure cost-effective execution. Submit detailed monthly reports to management and BMW India on lead performance, campaign ROI, ATL/BTL effectiveness. KPIs (As per BMW India Metrics): Lead generation volume & quality from ATL/BTL/Digital Digital marketing engagement (CTR, CPL, Conversions) Event footfall & test drives Brand visibility and reach metrics (especially ATL impact) Customer acquisition cost (CAC) Compliance with BMW CI/CD across all platforms Key Skills & Competencies: Strong command of luxury brand positioning and customer-centric marketing Creative thinking with a sharp sense of branding ATL & BTL campaign planning and execution expertise Proficient in Google Ads, Meta Ads Manager, Canva, Excel, and PowerPoint Excellent coordination, vendor negotiation, and communication skills Working knowledge of CRM systems and performance dashboards Qualifications & Experience: Bachelor’s degree in Marketing, Mass Communication, or related field (MBA preferred) 4–7 years of experience in marketing, ideally in automotive/luxury sector Prior exposure to BMW, Audi, Mercedes-Benz , or similar brands preferred Proficiency in English and Hindi Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Schedule: Day shift Monday to Friday Weekend only Work Location: In person
As the Service Manager for the BMW Motorrad bike segment based in Raipur, you will play a crucial role in overseeing the service operations, ensuring customer satisfaction, and maximizing profitability in alignment with BMW Motorrad's global standards. Your primary responsibilities will include managing the service department, leading a team of technicians and service advisors, maintaining service quality, and adhering to OEM guidelines. Your key duties will involve supervising the daily service operations for BMW Motorrad bikes, ensuring timely and high-quality service delivery, monitoring workshop productivity, and implementing BMW Motorrad standard operating procedures. You will also handle customer escalations, conduct training sessions for staff, coordinate with the Parts Department, and maintain effective communication with the BMW Motorrad regional office. To excel in this role, you should hold a Bachelor's degree in Mechanical/Automobile Engineering or a related field, possess at least 5-8 years of experience in a similar role within premium motorcycle or automotive brands, and demonstrate expertise in motorcycle service operations, diagnostics, and workshop management. Strong leadership, communication, and customer service skills are essential, along with familiarity with Dealer Management Systems (DMS) and CRM tools. While certification from BMW Motorrad is preferred, it is not mandatory. Key competencies for success in this position include technical proficiency in motorcycle mechanics and diagnostics, a customer-centric approach, effective team leadership, problem-solving abilities, process orientation, and performance management skills. Previous experience with high-end motorcycle brands and exposure to international service standards will be advantageous. As part of the benefits package, you can expect cell phone reimbursement, health insurance, and Provident Fund, along with performance and yearly bonuses. The work schedule will be on weekdays with weekends off, and the job type is Full-time, Permanent, with an in-person work location. Overall, as the Service Manager for the BMW Motorrad bike segment, you will be instrumental in ensuring service excellence, customer satisfaction, and operational efficiency while upholding the reputation and standards of the BMW Motorrad brand.,
Job Description – Accounts Executive Location: BMW Munich Motors, Raipur Department: Accounts & Finance Key Responsibilities: Manage day-to-day accounting operations, including accounts payable, receivable, and reconciliations. Prepare vouchers, invoices, and maintain proper records of all financial transactions. Handle petty cash and bank transactions efficiently. Support in preparing monthly, quarterly, and annual financial reports. Assist in GST, TDS, PF, and other statutory compliance requirements. Coordinate with internal departments and external auditors. Maintain updated ledgers and ensure accuracy of accounting entries. Monitor outstanding payments and follow-up with clients/vendors for timely clearance. Support management in budgeting and financial planning. Requirements: Bachelor’s Degree in Commerce/Finance/Accounting (B.Com / M.Com preferred). Proven work experience as an Accounts Executive or in a similar role. Knowledge of Tally ERP, MS Excel, and accounting principles. Good understanding of GST, TDS, and statutory compliances. Strong analytical and problem-solving skills. Attention to detail, accuracy, and organizational skills. Key Skills: Accounting & Financial Reporting GST / TDS Knowledge Ledger Maintenance MS Excel & Tally ERP Time Management & Accuracy Salary: As per industry standards Apply at: [email protected] Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Language: English (Required) Work Location: In person
Job Description – Accounts Executive Location: BMW Munich Motors, Raipur Department: Accounts & Finance Key Responsibilities: Manage day-to-day accounting operations, including accounts payable, receivable, and reconciliations. Prepare vouchers, invoices, and maintain proper records of all financial transactions. Handle petty cash and bank transactions efficiently. Support in preparing monthly, quarterly, and annual financial reports. Assist in GST, TDS, PF, and other statutory compliance requirements. Coordinate with internal departments and external auditors. Maintain updated ledgers and ensure accuracy of accounting entries. Monitor outstanding payments and follow-up with clients/vendors for timely clearance. Support management in budgeting and financial planning. Requirements: Bachelor’s Degree in Commerce/Finance/Accounting (B.Com / M.Com preferred). Proven work experience as an Accounts Executive or in a similar role. Knowledge of Tally ERP, MS Excel, and accounting principles. Good understanding of GST, TDS, and statutory compliances. Strong analytical and problem-solving skills. Attention to detail, accuracy, and organizational skills. Key Skills: Accounting & Financial Reporting GST / TDS Knowledge Ledger Maintenance MS Excel & Tally ERP Time Management & Accuracy Salary: As per industry standards Apply at: hr@bmw-munichmotors.in Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Language: English (Required) Work Location: In person
As a BMW Motorrad Sales Consultant , you will represent the BMW Motorrad brand and deliver a premium, world-class customer experience . Your role will be to engage passionate riders, build relationships, and achieve sales targets by matching customers with the right BMW motorcycle and lifestyle accessories. Key Responsibilities: Promote and sell the BMW Motorrad range of motorcycles, accessories, and riding gear. Understand customer needs and recommend suitable models, finance/insurance solutions, and customization options. Conduct product presentations, test rides, and exclusive BMW Motorrad experiences. Maintain the highest standards of customer experience in line with BMW brand values. Meet and exceed monthly/quarterly sales targets. Maintain CRM records, follow-up with prospects, and ensure long-term customer relationships. Support marketing activities, ride-outs, and events to generate new business. Stay updated on BMW Motorrad products, technologies, and industry trends. Collaborate with finance, insurance, service, and accessories departments for seamless customer experience. Skills & Competencies: Passion for motorcycles, especially premium/luxury bikes. Excellent communication, negotiation, and interpersonal skills. Strong sales drive with a customer-first approach. Knowledge of motorcycle riding, features, and technical basics. Ability to deliver a luxury/premium buying experience. Proficiency in MS Office and CRM tools. Qualifications & Requirements: Graduate (any discipline). 1–3 years’ experience in automobile sales (premium segment preferred). Freshers with strong passion for motorcycles & good communication skills may also be considered. Valid two-wheeler driving license (mandatory). Willingness to participate in BMW Motorrad rides, events, and weekend activities. Career Growth: Opportunity to grow within the BMW brand network and develop into senior sales/managerial roles with international-standard training. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Life insurance Provident Fund Ability to commute/relocate: रायपुर, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required) Experience: Bike Segment: 1 year (Required) Work Location: In person