146 Ms Visio Jobs

The opportunity: HMI / SCADA Development, Database creation, Gateway server configuration, technical co-ordination, make sure the SCADA system works with customer requirements along with Hitachi standards. How you'll make an impact: You will focus on continuous improving HVDCs Overall HMI. Develop and maintain SCADA/HMI applications using MicroSCADA and Zenon SCADA software platforms. Design develop a secured network overall architecture for SCADA / HMI system for AC Substation and HVDC projects. Technical co-ordinations with sub suppliers and multiple stakeholders in different locations. IT infrastructure hands on experience on Routers, Firewalls, Switches, Servers, and workstations with basic networking skills. Create and customize templates, faceplates, and popups in MicroSCADA and Zenon SCADA to meet project-specific HMI requirements discuss with other departments / stakeholders to prepare the Division of works. Involved in FAT / SAT activities with along with sub suppliers Technical support at site during commissioning phase of the project. Evaluate and strengthen the security of any connections to the DCS / SCADA / HMI network. able to lead the automation projects and guide / mentor within the team for the business requirements Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: Holds a bachelors or masters degree in Electronics and Communication Engineering (ECE), Electrical and Electronics Engineering (EEE), or Electronics and Instrumentation (EI). You have minimum 5 to 8 years of working experience from the substation automation projects across India and international locations. You must have knowledge in Micro SCADA, Zenon (Copa Data), MS Visio along with knowledge MS Office You should have experience in collaborating with multiple stakeholder s tom finalize the solution. SCADA / HMI certifications, Networking certifications, CCNA, CCNP, Cyber Security is preferrable. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Attention to detail and a commitment to delivering high-quality digital solutions. .

Educational Bachelor of Engineering,BCA,BSc,BTech,MTech,MCA,MSc Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Technical and Professional : Primary skills:Technology-Automated Testing-Automated Testing - ALL Desirables:Process-Business Process Management-Business Process Model and Notation (BPMN) ver 2.0 Preferred Skills: Technology-Automated Testing-Automated Testing - ALL-RPA

Educational Bachelor of Engineering,BCA,BSc,BTech,MTech,MCA,MSc Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Technical and Professional : Primary skills:Technology-Automated Testing-Automated Testing - ALL Desirables:Process-Business Process Management-Business Process Model and Notation (BPMN) ver 2.0 Preferred Skills: Technology-Automated Testing-Automated Testing - ALL-RPA

Review, analyse and evaluate business systems and user needs. Document requirements, define scope and objectives and formulate systems to parallel overall business strategies. Rely on experience and judgment to plan and accomplish goals. Write reusable, testable, and efficient code Work collaboratively with design team to understand end user requirements to provide technical solutions and for the implementation of new software features Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities; writing specifications Improve systems by studying current practices; designing modifications Recommend controls by identifying problems; writing improved procedures Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions Maintain user confidence and protect operations by keeping information confidential Prepare technical reports by collecting, analyzing and summarizing information and trends Contribute to team effort by accomplishing related results as needed Validate resource requirements and develop cost estimate models Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required and presents findings of studies to client committees Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports Review a variety of areas including operations, purchasing, inventory, distribution and facilities Understand and communicate the financial and operational impact of any changes Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement. Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues

Data Modeller JD: We are seeking a skilled Data Modeller to join our Corporate Banking team. The ideal candidate will have a strong background in creating data models for various banking services, including Current Account Savings Account (CASA), Loans, and Credit Services. This role involves collaborating with the Data Architect to define data model structures within a data mesh environment and coordinating with multiple departments to ensure cohesive data management practices. Data Modelling: oDesign and develop data models for CASA, Loan, and Credit Services, ensuring they meet business requirements and compliance standards. Create conceptual, logical, and physical data models that support the bank's strategic objectives. Ensure data models are optimized for performance, security, and scalability to support business operations and analytics. Collaboration with Data Architect: Work closely with the Data Architect to establish the overall data architecture strategy and framework. Contribute to the definition of data model structures within a data mesh environment. Data Quality and Governance: Ensure data quality and integrity in the data models by implementing best practices in data governance. Assist in the establishment of data management policies and standards. Conduct regular data audits and reviews to ensure data accuracy and consistency across systems. Data Modelling ToolsERwin, IBM InfoSphere Data Architect, Oracle Data Modeler, Microsoft Visio, or similar tools. DatabasesSQL, Oracle, MySQL, MS SQL Server, PostgreSQL, Neo4j Graph Data Warehousing TechnologiesSnowflake, Teradata, or similar. ETL ToolsInformatica, Talend, Apache NiFi, Microsoft SSIS, or similar. Big Data TechnologiesHadoop, Spark (optional but preferred). TechnologiesExperience with data modelling on cloud platforms Microsoft Azure (Synapse, Data Factory)

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI S/4HANA Accounting Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Functional Expertise :1.Minimum 2 E2E implementation projects exp in S/4HANA Accounting and good Finance functional expertise with 8-10 years of functional experience. 2.Should have Hands on experience in E2E Finance business processes, preparing Scope document, Business process analysis and study, Requirement analysis, Gap Identification, Business Blueprint, Process Mapping, Configuration, Functional and Technical Specifications Document, Test Case Document, Training Presentation, Conf Guide and User Manual 3.To be able to identify and deliver possible process optimization and automation. 4.SAP S/4 HANA certified will be an added advantage. Key Responsibilities :1.Create proof of concepts with respect to functionalities in S4 HANA Finance, Own E2E project delivery. 2.Deep business process functional expertise. Developing E2E business process flow documentation based on discussion with business and requirement analysis. 3.To be able to lead a team to deliver SAP S4 HANA Finance projects in Onshore / Offshore model efficiently and effectively. 4.Able to handle cross functional teams communication / co-ordination. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP FI S/4HANA Accounting.- A 15 years full time education is required. Qualification 15 years full time education

Job Title : Knowledge Anchor Designation : A/SA Program : Support Process : CO_KM Shift Details : Night Shit(Rotational) Detailed Job/ Role Description: Would be responsible for conducting onboarding, refresher and continual training program for front line and managerial workforce Would be required to adhere to internal training and documentation processes Risk Mitigation Risk Evaluation by conducting periodic audits Process Documentation / Update [BPD, Checklist, Metadata, Training Docs, SOP] Change Management The candidate would be responsible training new hire employees and conduct refresher training for on-floor employees The candidate would be responsible for driving performance of employees falling under the vintage of 0-90 days post certification Monitor calls/chats on Communication, Soft Skills, Process and Compliance Parameters Provide Coaching & Feedback to enhance agent performance Participate in calibrations to ensure consistent scoring & feedback delivery approach Keep the reps updated on new process changes/updates, improvement initiatives Prepare and implement the action plans post analyzing audit data, compliance reports, communication & Process related data points Essential skill-set required: Excellent communication skills (both verbal and written) Eye for detail Excellent facilitation skills Excellent execution skills Analytical Thinking and Problem Solving Knowledge of MS Excel, MS Word, MS PowerPoint and MS Visio Willing to take charge and initiative as per business requirements The candidate should be aware of various learning methodologies which would help the candidate in handling different types of learners Candidate should have knowledge about methodologies used for designing content Candidate should be aware of methodologies to check knowledge retention and evaluate overall training performance Candidate should have undergone and cleared one TTT mode Work experience required: The candidate should possess minimum of 2 years of experience in the same field Formal Qualifications: Basic Graduate or above Basic knowledge of computer Working knowledge of Excel, Word and PowerPoint

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented WORK ON the impact OF changes AND modification OF systems Ensure the optimization, validation, AND approval OF technology application TO customer products Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency Promote team WORK, motivate, mentor AND develop subordinates Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented WORK ON the impact OF changes AND modification OF systems Ensure the optimization, validation, AND approval OF technology application TO customer products Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency Promote team WORK, motivate, mentor AND develop subordinates Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented WORK ON the impact OF changes AND modification OF systems Ensure the optimization, validation, AND approval OF technology application TO customer products Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency Promote team WORK, motivate, mentor AND develop subordinates Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix

Location : Hyd / Pune Grade : C1(6-8 YRS) JD : MS-SQL (T-SQL, SQL) who need to have strong knowledge in writing Stored procedures, views, tables etc and good understanding of the same Python with strong knowledge Interest in Learning new Technologies Proactive in identifying the issues and ready with the fixes Exposure to the software development lifecycle and agile software practices from specification, development, Quality Assurance, release Strong work ethic and team player

Urgent Requirement for Helpdesk Senior Associate. Experience 3 Years Location Bangalore. Strong troubleshooting skills, bug finding, and resolution. 5. Ability to work independently within a diverse global team 6. IT software and hardware troubleshooting knowledge and Skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) 7. Knowledge in First Level Support for Business applications such as Oracle, Workday, BI, Agile, etc. Knowledge in Desktop Support 8. Familiar with ITIL Concepts and Processes. 9. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS PowerPoint etc. In these roles you will be responsible for Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and technology improvements. Willing to learn & grow in other IT Business areas.

The Senior will support teams of FAAS professionals during engagements covering a broad spectrum of Process and Control areas. The Senior will be responsible for the following tasks: Responsible for executing client related engagements in the areas of governance, risk & compliance (GRC), process reviews, standard operating procedures, enterprise risk management, SOX, Internal Control over Financial Reporting (ICFR). Supporting SOX engagement, Process and Control; or should be an expert in driving Financial Statement Close Process, Procure to Pay and Order to Cash, Inventory, Fixed Assets, PPE & Intangible assets processes (along with experience in Risk management) Supporting projects related to Process Improvement and Implementation, drafting risk and control matrix, process placemats and documenting SOPs. Supporting engagement planning, budgeting, execution and management Preparing products/deliverables meet contract/ work plan specifications and deadlines Supporting the development of tools and methodologies for project delivery Participating in meetings and interviews with client personnel Developing creative, yet practical, solutions to help our clients achieve their Process and Control objectives Developing client deliverables and engagement documentation Developing, tracking and supporting actual engagement economics versus the budget Supporting the development and management of the relationships with external and internal clients Supporting development of new service offerings and go-to-market strategies Supporting other ad-hoc internal initiatives geared towards improving our groups efficiency, effectiveness and integration with other service lines To qualify for the role, you must have Chartered Accountant (CA), CPA (US) or ACCA (UK) with 3+ years of experience with a large Global Corporate Process, Risk and Control department and/or similar experience MBA degree is a plus Experience with the following Process and Control areas: Governance, controls and regulation Governance, Risk & Compliance Process and Control Process reviews Standard Operating Procedures Enterprise Risk Management Revenue Assurance SOX Internal Control over Financial Reporting (ICFR) Design and Implementation testing Process walkthroughs and testing effectiveness of controls Strong problem solving and analytical skills Good listening skills, inquisitive nature, intellectual curiosity and self-starter qualities Effective written and verbal communication skills with demonstrated ability to present complex information in a concise and clear manner Ability to interface with all levels of management and clients Experience working on multiple projects under tight deadlines Willingness and ability to travel approximately 50% to 80% of the time

The Lead Generation executive will be responsible to Generate 6 qualified leads on daily Basis & Close Deal in the areas of Sales, The Lead Generation executive will be responsible to meet his/her sales Target on day to day basis. Lead Generation executive will be fully responsible for the Revenue generation for the company as per his KRA & Goal set by the HOD. Lead Generation executive Will be responsible to adhere company policy and its rule. Lead Generation executive is responsible to follow direction given by superior to achieve Target. Lead Generation executive will be responsible to undertake periodic reviews about achievement and prepare and issue the Minutes of Meeting (MOM), prepare monthly reports and issue to management. Maintain the standards and formats defined by Strivik for reports, MIS, SOPs, flow charts, processes and any other planning sheets pertaining to consulting. He/she must resolve complaints within defined TATs.

Employment Type: Contract Top 3 skills which is mandatory Aris, BPM, Functional and Technical Setup and ongoing maintenance and oversight of the ARIS architecture & libraries Design and develop the reporting capabilities on ARIS to meet the requirements of the Group Configuration of ARIS system for the Process Mapping team ensuring it remains fit for purpose for the Group`s requirements. Develop detailed understanding of ARIS standard setup and functionality Responsibility for the day-to-day administration of ARIS including user set up, licence allocation, recertification, etc. Ensure ARIS system procedures remain accurate and up-to-date with Group`s policies and standards. Repository Clean up Management of new library content scripts vs manual maintenance Integrations Vs schedule reports to ABACUS, Radar and HR Process Governance for change and release management ARIS reporting

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented WORK ON the impact OF changes AND modification OF systems Ensure the optimization, validation, AND approval OF technology application TO customer products Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency Promote team WORK, motivate, mentor AND develop subordinates Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix

Urgent Requirement for SAP SD/PS . Experience : 7+ Years. Responsibilities : Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, business analysis, and task and workflow analysis Evaluate gathered information, identify and reconcile conflicts, decompose high-level information into details, abstract general understanding from low-level information, and distinguish wants from true needs Proactively communicate and collaborate with clients and technical teams to prioritize requirements, evaluate potential solutions, define a proposed solution, propose quick fixes, and develop model business processes Create and revise analysis artifacts and deliverables as needed such as business requirements, functional requirements, use cases, business rules, business process models Collaborate with product owners and stakeholders to prepare user stories as part of an Agile team Successfully engage in multiple, simultaneous initiatives Work independently with clients to define concepts Drive and challenge business units on their assumptions and how they will successfully execute their plans Collaborate on integration and acceptance testing Keep current on changes in the SAP Sales & Distribution (SD) and Project Systems (PS) Build solutions by adhering to SAP standards and best practices Requirements Minimum of seven years of direct work experience on teams as a business analyst Seven years of SAP SD and PS configuration and related work experience Understanding of SAP Order to Cash and SAP project systems processes Cross-functional knowledge of SD/FICO/PS integration points Process-driven analysis skills and background in various requirement discovery methods Full life cycle experience on multiple projects Strong facilitation skills to elicit requirements Understand technical jargon and possess the ability to communicate it in laymans terms Proven experience at driving consensus across multiple stakeholders Strong verbal and written communication skills to work effectively with clients, team members, and management Ability to analyze and document complex business processes Professional experience with Microsoft Visio and Project Ability to effectively prioritize and execute tasks in a high-pressure environment Adept at conducting research into project-related issues and products Bachelors or higher in business, computer science, or a related field.

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain. Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems. Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented. WORK ON the impact OF changes AND modification OF systems. Ensure the optimization, validation, AND approval OF technology application TO customer products. Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints. WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase. Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency. Promote team WORK, motivate, mentor AND develop subordinates. Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix.

Employment Type: Contract Setup and ongoing maintenance and oversight of the ARIS architecture & libraries Design and develop the reporting capabilities on ARIS to meet the requirements of the Group Configuration of ARIS system for the Process Mapping team ensuring it remains fit for purpose for the Group`s requirements. Develop detailed understanding of ARIS standard setup and functionality Responsibility for the day-to-day administration of ARIS including user set up, licence allocation, recertification, etc. Ensure ARIS system procedures remain accurate and up-to-date with Group`s policies and standards. Repository Clean up Management of new library content scripts vs manual maintenance Integrations Vs schedule reports to ABACUS, Radar and HR Process Governance for change and release management ARIS reporting

About the Job The Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and developing solutions to improve the overall customer experience. The analyst will work closely with various departments, including marketing, sales, product development, and customer service, to ensure a seamless and efficient customer workflow. As Workflow Analyst, You Will Customer Journey Mapping : Develop and maintain detailed customer journey maps that illustrate the customer experience across all channels (digital, in-store, phone, etc.). Identify key touchpoints, customer emotions, and actions at each stage of the customer lifecycle Conduct research to understand customer needs, motivations, and behaviors Workflow Analysis : Analyze existing workflows and processes related to customer interactions Identify inefficiencies and areas for improvement within the current workflows Collaborate with cross-functional teams to design and implement optimized workflows that enhance the customer experience Data Collection and Analysis : Gather quantitative and qualitative data from various sources, including customer feedback, surveys, usability tests, and performance metrics Analyze customer data to identify trends, pain points, and opportunities for improvement Recommendations and Reporting : Provide actionable insights and recommendations to enhance the customer experience based on journey mapping and workflow analysis Present findings to stakeholders through visualizations, reports, and presentations Work with teams to ensure the successful implementation of recommended changes Collaboration : Partner with product managers, UX designers, marketing, and other stakeholders to align customer journey improvements with overall business objectives Support teams in creating customer-centric strategies that drive customer satisfaction, retention, and loyalty Continuous Improvement : Stay updated on industry trends and best practices in customer journey mapping and workflow optimization Implement continuous improvements to the mapping and analysis processes to ensure they evolve with customer and business needs As Workflow Analyst, You Need Bachelors degree in Business, Marketing, UX Design, or a related field Experience in customer journey mapping, workflow analysis, or process improvement Experience with customer journey mapping tools like Lucidchart, Smaply, or Miro Knowledge of Lean, Six Sigma, or other process improvement methodologies Strong analytical skills with the ability to interpret data and make data-driven recommendations Excellent communication skills and the ability to present complex information to diverse stakeholders Familiarity with customer experience (CX) tools and software (e.g., journey mapping tools, CRM systems) Problem-solving mindset and attention to detail Ability to work cross-functionally and manage multiple projects simultaneously

As a Senior Software Developer, you will be responsible for analyzing, designing, developing, and testing software solutions to enhance product performance and customer satisfaction. You will use advanced analytical skills to solve complex problems, ensuring seamless hardware and software integration while maintaining high-quality standards. Your role includes resolving technical issues, planning software evolutions, and developing controlled production releases to meet customer needs. Additionally, you will mentor teams, provide technical guidance, and contribute to process improvements. With a strong business understanding, you will help drive innovation and efficiency in a dynamic and collaborative environment. You Have: Bachelor's degree with 10 to 12 years of experience. Develops software build-controlled production releases (e.g., main and update releases, service packages, maintenance updates, and customer design engineering). Defines product software evolutions through the creation and release of software documentation, software change control management, and supplier/customer notifications. Retains technical and design knowledge for assigned products and technologies and provides training to lower-tier support teams (Tier 2 and Tier 3). It would be nice if you also had: Applies the software care process (especially emergency case handling), contributing when needed to the fastest problem restoration. Shell scripting, Python, Perl, Ansible and RHEL/VMWare System configuration. Building Docker containers and networking with Kubernetes administration and Cloud deployment. Works effectively in a mixed environment and applies best practices and knowledge of internal and external business issues to improve products or services. Has in-depth business knowledge and understands how relevant areas integrate to achieve objectives. Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions, taking a new perspective. Shares initial ideas for the professional direction of their own organisational unit. Acts as a professional advisor and mentor for staff, work teams, and task forces. May lead projects with manageable risks and resource requirements or small teams, handling day-to-day staff management issues, including resource management and work allocation. Analyses, designs, develops, and tests products, services, improvements, and bug resolutions for integrated hardware/software systems based on customer requirements. Resolves customer trouble tickets, diagnoses complex problems/issues, and provides resolutions or recommends corrective actions.

Project Management (PM) comprises project management for execution of cross-functional / geographical projects and programs from initiation to completion. Covers determination of project / program goals and support of business objectives and strategies. Ensures projects / programs achieve their targets, keep their schedule, and maintain estimated cost, time, and quality within planned scope. Covers management of risks that affect the delivery of project outcomes. Customer Project Management (CPM) or Project Coordinator ensures customer projects / programs are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases, starting from delivery approach identification to completion / care / operation. Comprises management of customer (and all stakeholder) relationships and expectations during the contract fulfilment as well as project team members / resources. Contains project risk management and driving of improvement actions to secure project gross margin and upselling and cross-selling. You have: Bachelors Degree in Telecommunications Engineering or related field is mandatory. 7+ years of project management experience in the telecom domain is required. Execute and manage end-to-end delivery of customer projects within the Network Infrastructure Business Group using Nokia PM methodologies and tools. Ensure projects are delivered on time, within budget, and meet contractual and quality expectations. Coordinate with multiple stakeholders, including design teams, deployment partners, and customers, ensuring seamless project execution in the Oceanic region. Prepare and manage effective project communication plans, ensuring alignment across multicultural and multilingual internal and external teams. It would be nice if you had: Strong communication skills in English (minimum B2 level) with the ability to manage global stakeholders and customer relationships. Hands-on experience with tools like SAP (QTC, BPP, BWP, P20), JPC, MS Project, and CRM systems like Salesforce or Project Cube is desirable. Manage end-to-end delivery of Nokia products and services, ensuring alignment with contract scope, timelines, and quality. Monitor project budgets, create accurate revenue forecasts, and take corrective actions for financial deviations. Act as the main contact for customers, handling communication, complaints, and any changes in requirements. Prepare and execute communication plans to keep all stakeholders informed and aligned throughout the project. Develop and maintain project schedules, track milestones, and ensure timely and accurate invoicing. Identify and manage project risks, ensure quality standards are met, and apply best practices for continuous improvement. Track and report key performance indicators as per customer contracts, maintaining high data accuracy. Support project closure, including documentation, lessons learned, and handover to internal or customer teams.

TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain. Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems. Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented. WORK ON the impact OF changes AND modification OF systems. Ensure the optimization, validation, AND approval OF technology application TO customer products. Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechMs technology, resources, capabilities, limitations AND constraints. WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers Guide technical team through project implementation phase. Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency. Promote team WORK, motivate, mentor AND develop subordinates. Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix.

Position Summary. Responsible for regularly managing SAP projects including integration points with other enterprise efforts. Additionally, responsible for status report, issue tracking, and project communications.. Establishes and manages relationships with multiple vendors. Drives toward continuous improvement.. Primary Duties And Responsibilities. Responsible for tracking key project activities at a detailed level including administrative items associated with a complex technical SAP deployment.. Monitors plan and highlights anticipated issues or slippage.. Key Stakeholder management conduct Operating and Steering Committee Meetings at regular frequencies. Formulates recovery plans or assessing impact if not recoverable and escalates as appropriate.. Records and monitors project actual costs vs. project budget.. Responsible for proactively identifying variances to plan and developing appropriate mitigation plans.. Builds consensus among team relative to project scope, task execution, staffing and issue resolution.. Provides clear and reliable communications to internal teams, project stakeholders, external vendors, and customers.. Holds self-accountable for meeting expectations and requirements of customers.. Shows ability to learn new tools and processes.. Evaluates new or changed tools and processes to fit within the projects managed.. Shows flexibility in changing approach when needed.. Creates integrated project plans associated with deploying new SAP systems.. Reviews project proposals.. Integrates timeframes and processes for completing project.. Ensures the quality and integrity of project work products.. Maintains quality service by establishing and enforcing organization standards.. Motivates team by explaining priorities and objectives.. Engages in effective brainstorming and brings creative ideas to the workplace.. Has good judgment regarding which creative ideas and suggestions can improve our business and implements identified solutions.. Adheres to and analyzes project/program policies processes, standards, governance, and metrics.. Determines the best approach for the projects being managed.. Makes recommendations for improving efficiency, product delivery and expense reduction in projects.. Experience And Educational Requirements. 10+ years of IT work experience, including 8 or more years managing projects.. Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field, or equivalent work experience.. Project Management certification or successful completion of a recognized project management curriculum is desired.. Minimum Skills, Knowledge And Ability Requirements. General knowledge of SAP or ERP deployment activities. Know how of SAP Project Implementation methodologies. Prepares a complex schedule within MS Project and manages timelines within tool.. Able to use communication features such as Timeline, Gantt charts etc. for stakeholder updates when needed.. Can use Outlook to schedule meetings with internal and external resources in multiple locations.. When needed, utilizes the information in MS Excel as part of a tool kit that communicates project level information based on the needs of the project.. Within MS Excel works with multiple worksheets, filters data, functions, pivot tables.. Able to create presentations in MS PowerPoint to present complex ideas in a way that is easily understood by the team.. Able to create documents in MS Word to present complex ideas in a way that is easily understood by the team.. Able to create diagrams in MS Visio to present complex ideas in a way that is easily understood by the team..

As a part of RSMs growing Technology Risk Consulting, you will have the opportunity to develop into a seasoned consultant through a high degree of client and industry exposure, career development and mentorship opportunities, and a diverse and inclusive culture. The fast-paced and dynamic environment in which we operate will provide you with daily challenges and exciting opportunities. In the Technology Risk Consulting Practice, our consultants help our clients with design and optimization of controls utilizing a general knowledge of business processes, accounting, and information technologies by identifying and prioritizing risk and transform their technology risk management and assurance capabilities to be aligned to the key risks and strategies of their organization. Qualification and Minimum Entry Requirements Chartered Accountant with relevant 3 to 5 years experience in SSAE 18, SOC reports, IT General Controls and IT Application Controls. Candidate should have basic to intermediate knowledge of financials, operations and technology and its related risks Candidate should have basic knowledge for SOC 1, SOC 2, IT General Controls, and IT Application Controls Qualified to pursue a job-relevant certification (CIA, CISA) Strong Data Analytical skills including advanced Excel skills (VLOOKUPs, pivot tables, and basic formulas), Word and PowerPoint MS Visio skills to develop process and data flow diagrams Strong multi-tasking and project management skills Excellent verbal and written communication (English) as the position requires frequent communications with RSM International clients Key Responsibilities Develop an understanding of the RSM Technology Risk Consulting approach, methodology and tools Develop an understanding of the industry leading frameworks and methodologies for Sarbanes-Oxley, COSO, COBIT Demonstrate understanding of business processes, internal control risk management, IT controls, and related regulatory and compliance standards Perform technology risk assessments and reviewing, documenting, evaluating controls design and operating effectiveness, IT internal audit consulting activities (internal audits over ERP systems, IT security, and other IT systems), perform external audit assurance activities, and perform service organization control services activities related to SSAE18 SOC 1 and SOC 2 reporting services Performing risk analysis by reviewing the information security policy documents against industry standards/ regulatory requirements and drafting risk reports, which summarize the information security assessment including any risks to the organization Execute components of IT audits under offshore delivery model in an effective and efficient manner Use problem solving and critical thinking skills to quickly identify internal control deficiencies, evaluate their risk implications, and draw the appropriate conclusions to best advise our clients Exercise professional skepticism, judgment and adhere to the code of ethics while on engagements Ensure that documentation is compliant with quality standards of the firm Work collaboratively as a part of the team and communicate effectively with RSM consulting professionals, supervisors, and senior management in the U.S. on a daily basis Manage multiple concurrent engagements and ensure service excellence through prompt responses to internal and external clients Provide timely, high quality client service that meets or exceeds client expectations including coordinating the development and execution of the consulting work plan and client deliverables Understand RSM US and RSM Delivery Center's LOBs and work as a team in providing an integrated service delivery Ensure professional development through ongoing education Open to work on other solution sets considering business requirements