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Cloud Operations Lead

SAP

5.0 - 9.0 years

Bangalore, All india

On-site

As a Cloud Operations Lead - ITIL Expert at SAP, you will play a crucial role in overseeing the daily operations and performance of the cloud infrastructure to ensure high-quality services for clients. Your responsibilities will include: - Overseeing the daily operations of the cloud infrastructure to ensure smooth and efficient functioning. - Leading and managing a team of cloud operations professionals by providing guidance, training, and support. - Developing and implementing best practices and processes for cloud operations aligned with ITIL standards. - Monitoring and analyzing the performance of cloud services, identifying areas for improvement, and implementing solutions. - Collaborat...

Posted 2 days ago

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Onboarding Specialist, CSH

Schneider Electric

0.0 years

Bengaluru, Karnataka, India

Remote

Duties and Responsibilities Monitor remotely, critical infrastructure equipment which supports IT systems and components in the electrical distribution through an integrated platform, followedby relevant incident and problem management Responsible for answering incoming telephone calls, alerts, and web-based incidents and prioritising customer support needs Manage and maintain critical facility Monitoring Systems (monitoring and management of air-conditioning, UPS, generators, power usage, running health and safety and housekeeping checks) Awareness and alignment to internal OLAs, external SLAs and personal KPIs Understanding of Energy Efficiency concepts and identifying opportunities to opt...

Posted 2 weeks ago

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