The Sr. Technical Support Analyst is responsible to evaluate, troubleshoot and resolve reported issues ( events ). This includes liaising with the software development team and DataNote certified partners on an event basis.

The focus is on service delivery and ensuring that information sharing regarding event resolution takes. The type of support would be based on the core technical areas relating to DataNote ERP, .NET User Controls, VBScript, Workflow, Store Procedures, SQL Queries Crystal reporting (SRS), Installations and upgrades and SQL instances.

Good understanding of mobile computing technologies concepts

Mobile app development experience with React

Working experience with APIs and external services

Native covering the full development cycle

Working experience in Agile delivery and associated tools

Develop React Native based mobile apps for both Android and iOS platform

Able to troubleshoot and optimize apps for performance and experience

Collaborate and work with a technical team which could be geographically distributed

Liaison with Subject Matter Experts to understand and gather business requirements

Reporting and tracking of activities

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Mobile Application Developer