Job Description: B. Pharma Telesales Executive Company: Mits Group of Companies Position: Telesales Executive – Pharmaceutical Products Job Summary: We are seeking a dynamic and motivated B. Pharma Telesales Executive to join our growing team at Mits Group of Companies . Excellent communication skills and a deep understanding of the pharmaceutical industry are essential for this role. Key Responsibilities: Promote products over the phone, aiming to meet sales targets. Interact with healthcare professionals and clients, providing accurate product information. Leverage your expertise in pharmaceutical salts and medicines to influence customer decisions. Address customer inquiries and manage orders, ensuring high satisfaction. Meet sales goals through strategic follow-ups and relationship-building. Maintain records of sales activities and customer interactions to support decision-making. Requirements: Graduate in B. Pharma or D. Pharma . This position is open to freshers as well. Experience in pharmaceutical sales or telesales, with knowledge of medicines and salts. Excellent verbal communication and ability to explain pharmaceutical products clearly. Strong understanding of pharmaceutical salts, medicines, and their applications. Ability to understand customer needs and provide tailored solutions. Proven track record in closing sales and meeting targets in a fast-paced environment. Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Language: English (Required) Work Location: In person
Job Description: B. Pharma Telesales Executive Company: Mits Group of Companies Position: Telesales Executive – Pharmaceutical Products Job Summary: We are seeking a dynamic and motivated B. Pharma Telesales Executive to join our growing team at Mits Group of Companies . Excellent communication skills and a deep understanding of the pharmaceutical industry are essential for this role. Key Responsibilities: Promote products over the phone, aiming to meet sales targets. Interact with healthcare professionals and clients, providing accurate product information. Leverage your expertise in pharmaceutical salts and medicines to influence customer decisions. Address customer inquiries and manage orders, ensuring high satisfaction. Meet sales goals through strategic follow-ups and relationship-building. Maintain records of sales activities and customer interactions to support decision-making. Requirements: Graduate in B. Pharma or D. Pharma . This position is open to freshers as well. Experience in pharmaceutical sales or telesales, with knowledge of medicines and salts. Excellent verbal communication and ability to explain pharmaceutical products clearly. Strong understanding of pharmaceutical salts, medicines, and their applications. Ability to understand customer needs and provide tailored solutions. Proven track record in closing sales and meeting targets in a fast-paced environment. Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Language: English (Required) Work Location: In person
Job Title : Customer Support Representative Location : Panchkula/ On-site Company name : Mits Group of Company Job Overview We are seeking a highly motivated and empathetic Customer Support Representative to join our team. In this role, you will be the first point of contact for our existing clients, assisting them with inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities Respond to client inquiries via phone, email, or chat in a professional manner. Resolve client issues related to products. Track and follow up on open customer issues to ensure timely resolution. Record and maintain detailed notes of client interactions and issues in the CRM system. Provide guidance and solutions for troubleshooting and technical support, where applicable. Collaborate with other teams (sales, technical support, etc.) to escalate complex issues when necessary. Assist clients with product orders, renewals, or upgrades, when applicable. Qualifications Previous customer service or support experience, especially in handling inquiries from existing clients. Strong communication skills, both verbal and written. Excellent problem-solving and critical-thinking abilities. Patience and a customer-first attitude. Ability to remain calm and effective under pressure. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Language: English (Required) Work Location: In person
Job Title : Customer Support Representative Location : Panchkula/ On-site Company name : Mits Group of Company Job Overview We are seeking a highly motivated and empathetic Customer Support Representative to join our team. In this role, you will be the first point of contact for our existing clients, assisting them with inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities Respond to client inquiries via phone, email, or chat in a professional manner. Resolve client issues related to products. Track and follow up on open customer issues to ensure timely resolution. Record and maintain detailed notes of client interactions and issues in the CRM system. Provide guidance and solutions for troubleshooting and technical support, where applicable. Collaborate with other teams (sales, technical support, etc.) to escalate complex issues when necessary. Assist clients with product orders, renewals, or upgrades, when applicable. Qualifications Previous customer service or support experience, especially in handling inquiries from existing clients. Strong communication skills, both verbal and written. Excellent problem-solving and critical-thinking abilities. Patience and a customer-first attitude. Ability to remain calm and effective under pressure. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Language: English (Required) Work Location: In person