MIS Executive

The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance

Do

• Prepare timely and accurate MIS reports and dashboards as required by the stakeholders
• Interact and work closely with management, internal stakeholders & clients to understand the business information needs
• Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly)
• Ensure regular review for 100% accuracy before populating any customized dashboard or generating any customized report
• Track and follow up with relevant stakeholder for timely updation and data management of parameters.
• Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc.
• Ensure zero non-compliances on process audit on data security and compliance
• Support and adopt tools and systems for efficient MIS generation and reporting system
• Continuous support to the manager in rolling out new techniques and initiatives to increase productivity
• Providing update to the manager on the progress of any new MIS initiatives
• Perform periodic maintenance and servicing of MIS system to improve operational efficiency
• Adopt new tools, technology solutions and develop capability through training to improve own productivity.
• Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis
• Skills required:
• Thorough knowledge and command over Advance Excel & Google Sheets
• Excellent command over Pivot Table, V-lookup, Concatenate Function, Index(Match) function, IF functions, Nested IF Function and other functions in Advance Excel and GOOGLEFINANCE, IMPORTRANGE, ARRAY formula for Google Sheets and more like that.
• Good command in working with Google Sheets.
• Candidate should be able to create interactive dashboard of all the gathered data.
• Experience Required: 4-5 years in the similar capacity.

HR Ashish
9211722392

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Work Location: In person