Position Summary: We are seeking a highly motivated and customer-centric Customer Success Manager (CSM) with deep experience in Microsoft Dynamics 365 and SAP ERP solutions . The CSM will be responsible for driving adoption, satisfaction, retention, and expansion across a portfolio of strategic ERP customers. This role bridges sales, support, consulting, and renewals to ensure customers achieve their business goals with our ERP offerings. Key Responsibilities: Guide new ERP customers through onboarding, ensuring smooth implementation and alignment with business objectives. Develop deep relationships with key stakeholders, including IT, finance, operations, and executive teams. Drive user adoption and ERP utilization across Microsoft Dynamics 365 and SAP environments. Monitor customer health using KPIs and proactively identify risks or expansion opportunities. Collaborate with ERP Sales and Partner teams to identify upsell/cross-sell opportunities. Support renewals and work closely with licensing and services teams to optimize account value. Partner with solution architects, SAP Basis admins, and Microsoft Dynamics consultants to troubleshoot issues or recommend upgrades/customizations. Act as the voice of the customer to product and engineering teams. Facilitate executive business reviews (EBRs) and strategic planning sessions. Encourage customer participation in case studies, reference programs, or industry events. Required Qualifications: 5+ years of experience in customer success, account management, or ERP solution consulting. Hands-on experience or strong familiarity with Microsoft Dynamics 365 (F&O, Business Central) and/or SAP B1 . Proven success managing mid-market to enterprise ERP accounts. Strong understanding of cloud ERP deployment models, licensing, and lifecycle management. Exceptional communication and stakeholder management skills. Preferred Qualifications: Experience working with systems integrators (SIs), VARs, and Microsoft/SAP partner ecosystems. Project management experience (Agile or PMP a plus). Job Type: Full Time Job Location: Ahmedabad Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Profile : Functional Consultant Location: Ahmedabad Experience: 2+ yrs Job Description : Conduct business process analysis and requirement gathering sessions with clients to understand their specific needs and objectives. Translate business requirements into functional specifications and system configurations within SAP B1. Collaborate with technical teams to design and develop customizations, enhancements, and reports using SAP B1 SDK and other tools. Configure SAP B1 modules according to client requirements, including financials, sales, purchasing, inventory, production, and customer relationship management. Perform system testing and support user acceptance testing (UAT) to ensure the solution meets business requirements and functions properly. Provide end-user training and support during and after the SAP B1 implementation. Troubleshoot and resolve functional issues and system errors, working closely with technical teams if necessary. Collaborate with project managers and other team members to ensure successful project delivery within scope, timeline, and budget. Stay updated with the latest SAP B1 features, functionalities, and best practices to provide recommendations for process improvements and system optimizations. Contribute to the development and maintenance of project documentation, such as functional specifications, test scripts, training materials, and user manuals. Candidate Profile: Proven experience as an SAP B1 Functional Consultant or in a similar role, with in-depth knowledge of SAP B1 modules and functionalities. Strong understanding of business processes across different functional areas, such as finance, sales, procurement, and inventory management. Proficiency in SAP B1 configuration and customization using the SAP B1 SDK, SQL queries, and reporting tools. Excellent analytical and problem-solving skills to identify business requirements and propose appropriate SAP B1 solutions. Ability to communicate effectively with clients, gather requirements, and explain complex concepts in a clear and concise manner. Experience in conducting training sessions and providing end-user support. Project management skills, including the ability to prioritize tasks, manage timelines, and work effectively in a team environment. Should be prepared to travel to client sites as required Readiness for service commitment Job Profile: Project Manager - SAP B1 Location: Ahmedabad Experience: 5+ yrs Responsibilities: Lead and manage SAP Business One implementation projects from initiation to closure, ensuring adherence to project scope, timeline, and budget. Collaborate with clients to define project objectives, scope, and requirements, and develop detailed project plans and timelines. Coordinate and allocate resources, including functional consultants, developers, and third-party vendors, to ensure project tasks are completed on schedule and within budget. Conduct regular project status meetings with clients and stakeholders to provide updates on project progress, identify risks and issues, and discuss mitigation strategies. Manage project budgets, track project expenses, and ensure accurate invoicing and financial reporting. Identify and escalate project risks and issues to senior management and stakeholders, and work proactively to resolve them. Facilitate communication and collaboration among project team members, ensuring effective information sharing and problem-solving. Ensure compliance with project management best practices, methodologies, and standards, and drive continuous improvement initiatives. Manage project documentation, including project plans, requirements documents, meeting minutes, and change requests. Provide leadership, guidance, and mentorship to project team members, fostering a positive and productive work environment. Candidate Requirement: Bachelor's degree in Business Administration, IT, Project Management, or related field. 5+ years in project management, with 2+ years managing SAP Business One implementations. PMP or equivalent certification preferred. Strong knowledge of SAP Business One modules and processes. Proven experience managing full SAP Business One implementation lifecycles. Excellent leadership, communication, and interpersonal skills. Budget management and financial reporting experience. Strong problem-solving, decision-making, and client-focused skills. Ability to manage multiple projects in a fast-paced environment. Proficient in project management tools (e.g., Microsoft Project, Jira). Profile : Technical Consultant (Add On) Location: Ahmedabad/ Remote Experience: 2+ yrs Job Description: Collaborate with clients, business analysts, and functional consultants to gather requirements for custom add-ons and enhancements. Design technical solutions and create detailed technical specifications for SAP Business One add-ons. Integration of Third-Party application using APIs and SAP Business one Service layer. Develop custom functionalities, reports, and extensions using SAP Business One SDK, SQL queries, and other relevant technologies. Perform unit testing, integration testing, and support user acceptance testing (UAT) for developed add-ons. Provide documentation, training, and support to end-users for newly developed add-ons. Troubleshoot and resolve issues related to custom add-ons and existing SAP Business One functionalities. Keep up-to-date with the latest SAP Business One SDK features, patches, and updates. Collaborate with project managers, functional consultants, and other developers to ensure timely delivery of high-quality solutions. Participate in code reviews and contribute to the improvement of development processes and best practices. Candidate Profile Minimum of 2 years of experience in SAP Business One add-on development or similar role. Proficiency in SAP Business One SDK, including development of User Defined Objects (UDO), User Defined Fields (UDF), and User Defined Tables (UDT). Strong programming skills in languages such as C#, .NET, VB.NET, or similar. Experience with SAP Business One integration technologies (DI-API, B1WS, B1IF) is preferred. Knowledge of SAP Business One functional modules and business processes. Ability to work independently as well as in a team environment, with excellent communication and interpersonal skills. Strong analytical and problem-solving abilities with attention to detail. Experience with version control systems (e.g., DevOps) and agile development methodologies is a plus. SAP Business One certification in development will be preferred.
Profile: Inside Sales / Lead Generation Executive Microsoft & SAP ERP Experience: 1-3 Years Industry: IT / Software / ERP Solutions Job Role: Generate qualified leads via cold calling, email campaigns, LinkedIn, and other online platforms. Identify and connect with decision-makers in target industries. Understand customer needs and explain the benefits of Microsoft & SAP ERP solutions. Schedule product demos and follow up with prospects until handover to sales team. Maintain and update CRM with accurate lead and opportunity data. Meet or exceed monthly lead generation targets. Required Skills: 1 - 3 years of experience in Inside Sales / Lead Generation (preferably in ERP / IT solutions) Bachelor's degree in Business, Marketing, IT, or related field Familiarity with Microsoft Dynamics, SAP ERP, or similar platforms is a plus Strong communication and persuasion skills Ability to work independently and as part of a team Good understanding of B2B / B2C sales process Profile: ERP Sales Consultant Microsoft & SAP ERP Experience: 2-6 Years Industry: IT / Software / ERP Solutions Job Role: Identify and develop new business opportunities for Microsoft & SAP ERP solutions Engage with key decision-makers across industries Understand client requirements and propose the right ERP solution Conduct product presentations, demos, and solution workshops with technical teams Manage the entire sales cycle from lead qualification to closure Collaborate with pre-sales, technical, and delivery teams to ensure client satisfaction Achieve monthly and quarterly sales targets Required Skills: 2-6 years of experience in ERP Sales (Microsoft Dynamics, SAP ERP preferred) Strong understanding of ERP sales cycles and solution selling techniques Excellent communication, presentation, and negotiation skills Proven success in B2B and B2C sales both in domestic and international markets Ability to manage multiple client accounts and prioritize effectively Familiarity with CRM tools. ERP/Cloud software sales experience is a must
Accounts Executive - Mindquad Solutions Pvt Ltd Experience: 2 to 3 years Location: Ahmedabad Reponsibilities : Handle product order bookings and manage Contract / AMC renewals Generate and manage accounts payable and receivable reports. Generate and issue customer invoices promptly and accurately. Communicate with customers regarding AMC renewals, billing issues, and payment reminders. Follow up with customers to ensure timely payments and resolve outstanding dues. Coordinate with internal teams to obtain timesheet approvals and validate project milestones for billing purposes. Monitor and manage accounts receivable and payable reports. Perform payment collections and reconcile customer accounts. Prepare and maintain MIS reports for payables, receivables, cost centers, and order tracking. Record travel and service-related expenses accurately in Tally ERP. Skills and Qualifications: Bachelor s degree in Commerce, Accounting, Finance, or related field. 2+ years of relevant experience in accounting, collections, or contract administration. Proficiency in Tally ERP and MS Office (Excel, Word, Outlook). Strong communication and interpersonal skills. Attention to detail with excellent time management and organizational abilities. High level of accuracy, efficiency, and attention to detail. Ability to work independently and as part of a team. Preferred Qualifications: Experience handling AMC or service contract invoicing. Prior exposure to working in a product or services-based company. Knowledge of GST and basic tax compliance is a plus Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Profile: Functional Consultant D365 FO (Finance / SCM) Experience: 3 to 5 years Location: Ahmedabad / WFH / Hybrid Responsibilities: Demonstrate expertise in one or multiple D365FO functional areas: Finance, Manufacturing, Procurement, Inventory, Sales. Lead and deliver D365 FO end-to-end implementation projects, ensuring adherence to project timelines and quality standards. Design, configure, and customize D365 FO to meet client requirements. Conduct system and functional testing to validate configured solutions. Provide training to end-users and support during cutover activities. Collaborate with onsite engagement teams and client stakeholders to gather business requirements. Assist in defining project scope, objectives, and deliverables. Develop functional designs and propose solutions that align with client expectations. Engage in pre-sales activities, including delivering estimations and participating in client presentations. Provide insights and recommendations during solution design and proposal phases. Ensure quality project delivery and documentation of deliverables. Demonstrate strong analytical skills and effective written and verbal communication. Actively participate in team discussions and contribute to a collaborative consulting environment. Skills and Qualifications: Proven experience (typically 3+ years) as a Functional Consultant in Dynamics 365 Finance & Operations (formerly Dynamics AX). In-depth knowledge of D365 FO functional areas such as Finance, Manufacturing, Procurement, Inventory, and Sales. Hands-on experience in end-to-end implementation projects including design, configuration, testing, training, cutover, and reporting. Strong understanding of business processes and ability to translate business requirements into technical solutions. Excellent consulting skills with the ability to build rapport with clients, understand their needs, and deliver solutions accordingly. Certification in Dynamics 365 Finance & Operations is a plus.
Write SQL queries, views, Stored Procedure for data extraction, reporting, and performance optimization. Design, develop, and customize Crystal Reports , PLD reports , and layouts as per business requirements. Implement validations, business logic, and automation using stored procedures, User-Defined Fields (UDFs), User-Defined Tables (UDTs) , and User-Defined Objects (UDOs) . Develop and maintain SAP B1 Add-ons using SAP Business One SDK (DI API, UI API) . Document technical specifications. Stay updated with SAP B1 version upgrades, SDK changes . Candidate Profile: Understanding of ERP & SAP Business One . Knowledge in SQL query writing, including functions, stored procedures, and views. VB.NET form design Experience in web portal design (optional). Readiness for service commitment