1. Human Resources Responsibilities Recruitment & On boarding: Manage end-to-end recruitment, including job postings, screening, and interviews. Coordinate on boarding and induction programs for new employees. Employee Relations & Engagement: Handle employee grievances and escalate when necessary. Plan and execute employee engagement programs and welfare activities. Performance Management: Assist in performance appraisal processes and maintain performance records. Monitor and support training and development programs. Payroll & Compliance: Process payroll, attendance, and leave management. Ensure statutory compliance with labor laws, ESI, PF, and other regulations. 2. Administrative Responsibilities Office Administration: Oversee office operations, maintenance, and supplies. Coordinate travel, logistics, and event management. Vendor & Facility Management: Manage vendor contracts and office service providers. Ensure workplace safety and security measures are in place. Documentation & Reports: Maintain employee records, contracts, and administrative documentation. Prepare HR reports and MIS for management review. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: HR: 2 years (Preferred) Language: English (Preferred) Work Location: In person
The role involves various responsibilities in the areas of Human Resources and Administration. In terms of Human Resources responsibilities, your main tasks will include managing the recruitment process from end to end. This includes activities such as posting job openings, screening candidates, and conducting interviews. Additionally, you will be responsible for coordinating onboarding and induction programs for new employees. You will also play a key role in handling employee relations and engagement. This involves addressing employee grievances, organizing employee engagement programs, and overseeing welfare activities. Performance management will also be a part of your responsibilities, where you will assist in performance appraisal processes, maintain performance records, and provide support for training and development programs. Furthermore, ensuring compliance with labor laws, ESI, PF, and other regulations will be crucial in this role. On the administrative side, you will oversee office operations, maintenance, and supplies. This includes coordinating travel, logistics, and event management. You will also be involved in managing vendor contracts and office service providers, as well as ensuring workplace safety and security measures are in place. Maintaining employee records, contracts, and administrative documentation will be part of your routine tasks. Additionally, you will be responsible for preparing HR reports and MIS for management review. This is a full-time position with day shift hours. A Bachelor's degree is preferred for this role, along with at least 2 years of experience in HR. Proficiency in English is also preferred. The work location is in person.,
As a Marketing Executive at Milan Holidays, you will be responsible for supporting various marketing activities across multiple channels. The role encompasses content creation, social media management, lead generation, and collaboration with cross-functional teams to drive brand awareness, customer engagement, and sales growth. Key Responsibilities: 1. Content Creation and Management 2. Social Media Management 3. Lead Generation and CRM Management 4. Marketing Campaigns and Strategy Support 5. Website and Email Management This is a full-time position with benefits including cell phone reimbursement. The work schedule is during the day shift and the work location is in person.,
Key Responsibilities: 1. Travel Package Design & Development ● Create customized travel packages based on client needs, preferences, and budgets, ensuring each itinerary is unique and aligned with Milan Holidays’ service offerings. ● Research destinations, accommodations, transportation options, and activities to build comprehensive travel itineraries. ● Collaborate with travel partners (hotels, transport companies, activity providers, etc.) to secure the best deals and ensure high-quality service for clients. ● Design and plan group and individual tours, offering a variety of options such as cultural, adventure, luxury, or corporate trips. ● Develop clear and detailed itineraries, including daily schedules, local experiences, and logistical arrangements. 2. Client Consultation & Customization ● Engage with clients to understand their travel goals, preferences, and constraints, and tailor packages accordingly. ● Offer expert advice on travel destinations, attractions, and experiences based on the client’s interests and budget. ● Provide detailed cost estimates, working within budget constraints, while ensuring the best value for clients. ● Adjust itineraries based on client feedback, ensuring flexibility in design and meeting their expectations. ● Stay updated with industry trends to offer innovative, exclusive travel experiences to clients. 3. Supplier and Vendor Management ● Build and maintain strong relationships with travel suppliers, including airlines, hotels, ground transportation providers, and tour operators. ● Negotiate with suppliers to secure the best rates, exclusive offers, and preferred terms. ● Ensure timely booking of accommodations, transport, and activities, and resolve any supplier-related issues promptly. ● Monitor supplier performance and feedback to ensure quality service and adherence to company standards. 4. Sales and Marketing Support ● Collaborate with the sales and marketing teams to develop attractive travel packages for promotional campaigns. ● Assist in creating marketing materials, including brochures, digital content, and promotional offers. ● Ensure that packages are aligned with market demand, trends, and client expectations. ● Participate in travel exhibitions, fairs, and events to showcase Milan Holidays' offerings and gather market insights. 5. Operational Support and Documentation ● Maintain detailed records of each package designed, including itineraries, client preferences, and supplier contracts. ● Prepare necessary documentation for bookings, travel permits, and special requests (e.g., visa requirements). ● Monitor the execution of travel packages, ensuring all details are in place for a smooth experience for clients. ● Work with the Trip Coordinator and other teams to ensure that itineraries are executable on the ground and meet client expectations. 6. Customer Relations ● Build and maintain strong relationships with clients throughout their travel experience, providing personalized service and ensuring high client satisfaction. ● Respond to client inquiries, feedback, and concerns in a timely and professional manner, offering resolutions as needed. ● Keep clients informed about the status of their travel plans, including any changes, delays, or special requests. ● Conduct post-trip follow-up to gather client feedback, ensuring continuous improvement of services. ● Foster long-term client loyalty by delivering exceptional service and anticipating their travel needs. 7. Continuous Learning and Improvement ● Regularly update knowledge of destinations, activities, and the travel industry to enhance the travel experiences offered. ● Participate in industry training, conferences, and familiarization trips to stay informed on the latest travel trends and offerings. ● Gather client feedback after each trip to refine and improve future package designs. Key Requirements: Educational Qualifications: ● A degree or diploma in Travel & Tourism, Hospitality Management, or related fields is preferred. ● Certification in Travel Planning, Tour Management, or similar qualifications is a plus. Experience: ● Minimum 1 year experience in designing travel packages, itinerary planning, or travel consulting is highly desirable. ● Knowledge of various destinations, tourist attractions, and accommodations across different regions (domestic and international). ● Experience working with travel suppliers and vendors is an advantage. Skills: ● Strong creative and analytical skills, with the ability to design unique and engaging travel experiences. ● Excellent communication and interpersonal skills to interact with clients and suppliers effectively. ● Strong attention to detail and organizational skills to create precise, well-structured itineraries. ● Proficient in Microsoft Office Suite, CRM software, and travel booking platforms. ● Good negotiation skills to secure competitive rates from suppliers. ● Ability to manage multiple packages and clients simultaneously while meeting deadlines. Personal Traits: ● Passionate about travel and providing exceptional service to clients. ● Strong problem-solving skills and the ability to work under pressure. ● A proactive, creative thinker with a keen eye for detail. ● Ability to work independently and as part of a team in a fast-paced environment. ● Client-focused with a dedication to creating personalized and unforgettable travel experiences. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
Key Responsibilities: 1. Travel Package Design & Development ● Create customized travel packages based on client needs, preferences, and budgets, ensuring each itinerary is unique and aligned with Milan Holidays’ service offerings. ● Research destinations, accommodations, transportation options, and activities to build comprehensive travel itineraries. ● Collaborate with travel partners (hotels, transport companies, activity providers, etc.) to secure the best deals and ensure high-quality service for clients. ● Design and plan group and individual tours, offering a variety of options such as cultural, adventure, luxury, or corporate trips. ● Develop clear and detailed itineraries, including daily schedules, local experiences, and logistical arrangements. 2. Client Consultation & Customization ● Engage with clients to understand their travel goals, preferences, and constraints, and tailor packages accordingly. ● Offer expert advice on travel destinations, attractions, and experiences based on the client’s interests and budget. ● Provide detailed cost estimates, working within budget constraints, while ensuring the best value for clients. ● Adjust itineraries based on client feedback, ensuring flexibility in design and meeting their expectations. ● Stay updated with industry trends to offer innovative, exclusive travel experiences to clients. 3. Supplier and Vendor Management ● Build and maintain strong relationships with travel suppliers, including airlines, hotels, ground transportation providers, and tour operators. ● Negotiate with suppliers to secure the best rates, exclusive offers, and preferred terms. ● Ensure timely booking of accommodations, transport, and activities, and resolve any supplier-related issues promptly. ● Monitor supplier performance and feedback to ensure quality service and adherence to company standards. 4. Sales and Marketing Support ● Collaborate with the sales and marketing teams to develop attractive travel packages for promotional campaigns. ● Assist in creating marketing materials, including brochures, digital content, and promotional offers. ● Ensure that packages are aligned with market demand, trends, and client expectations. ● Participate in travel exhibitions, fairs, and events to showcase Milan Holidays' offerings and gather market insights. 5. Operational Support and Documentation ● Maintain detailed records of each package designed, including itineraries, client preferences, and supplier contracts. ● Prepare necessary documentation for bookings, travel permits, and special requests (e.g., visa requirements). ● Monitor the execution of travel packages, ensuring all details are in place for a smooth experience for clients. ● Work with the Trip Coordinator and other teams to ensure that itineraries are executable on the ground and meet client expectations. 6. Customer Relations ● Build and maintain strong relationships with clients throughout their travel experience, providing personalized service and ensuring high client satisfaction. ● Respond to client inquiries, feedback, and concerns in a timely and professional manner, offering resolutions as needed. ● Keep clients informed about the status of their travel plans, including any changes, delays, or special requests. ● Conduct post-trip follow-up to gather client feedback, ensuring continuous improvement of services. ● Foster long-term client loyalty by delivering exceptional service and anticipating their travel needs. 7. Continuous Learning and Improvement ● Regularly update knowledge of destinations, activities, and the travel industry to enhance the travel experiences offered. ● Participate in industry training, conferences, and familiarization trips to stay informed on the latest travel trends and offerings. ● Gather client feedback after each trip to refine and improve future package designs. Key Requirements: Educational Qualifications: ● A degree or diploma in Travel & Tourism, Hospitality Management, or related fields is preferred. ● Certification in Travel Planning, Tour Management, or similar qualifications is a plus. Experience: ● Minimum 1 year experience in designing travel packages, itinerary planning, or travel consulting is highly desirable. ● Knowledge of various destinations, tourist attractions, and accommodations across different regions (domestic and international). ● Experience working with travel suppliers and vendors is an advantage. Skills: ● Strong creative and analytical skills, with the ability to design unique and engaging travel experiences. ● Excellent communication and interpersonal skills to interact with clients and suppliers effectively. ● Strong attention to detail and organizational skills to create precise, well-structured itineraries. ● Proficient in Microsoft Office Suite, CRM software, and travel booking platforms. ● Good negotiation skills to secure competitive rates from suppliers. ● Ability to manage multiple packages and clients simultaneously while meeting deadlines. Personal Traits: ● Passionate about travel and providing exceptional service to clients. ● Strong problem-solving skills and the ability to work under pressure. ● A proactive, creative thinker with a keen eye for detail. ● Ability to work independently and as part of a team in a fast-paced environment. ● Client-focused with a dedication to creating personalized and unforgettable travel experiences. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
As a Marketing Executive at Milan Holidays, your primary responsibility will be to support various marketing activities across multiple channels. This includes content creation, social media management, lead generation, and collaborating with cross-functional teams to drive brand awareness, customer engagement, and sales growth. Your key responsibilities will include: - Content Creation and Management - Social Media Management - Lead Generation and CRM Management - Marketing Campaigns and Strategy Support - Website and Email Management This is a full-time role with benefits including cell phone reimbursement. You will be working day shifts at the office. If you are passionate about marketing and enjoy working in a dynamic team environment, this role at Milan Holidays could be the perfect opportunity for you to showcase your skills and contribute to the growth of the company.,