420 Mig Welding Jobs - Page 2

Responsibilities * Excellent knowledge of PEB , skills are Manpower handling Fabrication, Drawing reading, Mig welding, cutting. * Background must be production in PEB, worked in industrial project. Note- we need immediate joiner & ready to relocate. Provident fund

Role & responsibilities Field work for corporate customers, Industrial Sales, Eqpmts.& Consumables Preferred candidate profile MBA Marketing, B.Tech Mechanical, Diploma Perks and benefits Attractive Incentives, PF, ESIC/Mediclaim, Fuel Expenses Perks and benefits On eligibility-Incentives, PF Mediclaim, Fuel exp.

Job Description: As a Welder/Fitter in the fabrication industry located in Kolhapur, you will be responsible for performing arc welding, TIG welding, and MIG welding tasks, as well as general welding and fitting duties. Your daily tasks will include reading and interpreting blueprints and schematics, preparing materials such as metals for welding, and maintaining welding equipment. It is crucial to adhere to safety standards and quality assurance procedures in this role. To excel in this position, you should possess Arc Welding, TIG Welding, and MIG Welding skills, along with general welding and fitting skills. Experience with various materials, especially metals, is essential. The ability to read blueprints and schematics, coupled with a strong attention to detail and commitment to safety standards, will be key to your success. Previous experience in a similar role is preferred, and having relevant certifications or diplomas in welding or fabrication will be beneficial.,

Position Overview: We are seeking a dynamic and experienced Marketing & Sales Manager to lead our marketing and sales initiatives. The ideal candidate will have a strong background in welding consumables or related welding materials and equipment, with a proven track record in driving business growth and expanding market presence. Key Responsibilities: Sales Strategy Development: Formulate and implement comprehensive sales strategies to achieve revenue targets and expand market share in the welding consumables sector. Market Analysis: Conduct in-depth market research to identify industry trends, customer needs, and competitor activities, utilizing insights to inform sales tactics. Customer Relationship Management: Build and maintain strong relationships with existing and potential clients, ensuring high levels of customer satisfaction and loyalty. Product Promotion: Develop and execute marketing campaigns to promote MIG welding wires and related products, enhancing brand visibility and product awareness. Technical Consultation: Provide expert advice on welding solutions, assisting clients in selecting appropriate products to meet their specific requirements. Sales Reporting: Monitor sales performance, prepare regular reports, and present findings to senior management, highlighting achievements and areas for improvement. Team Leadership: Lead and mentor the sales team, fostering a collaborative environment to achieve collective goals. Qualifications: Education: Bachelors degree in Mechanical Engineering, Welding Technology, or a related field. Experience: Minimum of 510 years in sales and marketing within the welding consumables industry or a closely related field. Technical Expertise: In-depth knowledge of welding processes, consumables, and equipment. Skills: Strong communication, negotiation, and interpersonal skills; ability to analyze market trends and adapt strategies accordingly. Travel: Willingness to travel as required to meet clients and attend industry events.

As a Welder at our company, you will be responsible for performing various welding techniques such as MIG, TIG, and stick welding to fabricate, repair, and modify metal components and structures used in food production. You will need to interpret engineering drawings, blueprints, and schematics accurately to execute welding tasks effectively. In addition to welding operations, you will be required to conduct routine maintenance, support, and assessments of welding equipment to promptly identify and address any maintenance or repair needs. It is essential to maintain a clean and organized work area, including proper storage of welding materials and tools. Compliance and safety are of utmost importance in this role. You must adhere to all safety protocols and guidelines, wear appropriate personal protective equipment (PPE), and follow lockout/tagout procedures. Maintaining awareness of food safety regulations and standards is crucial to ensure that welding activities do not compromise product quality or contaminate the production environment. Participating in safety training sessions and contributing to the development of safety procedures specific to welding in a food manufacturing setting is also part of your responsibilities. Documentation and reporting play a significant role in this position. You will be required to keep accurate records of welding activities, including work progress updates, materials used, and any encountered issues. Reporting any safety hazards, equipment malfunctions, or quality concerns to supervisors promptly is essential. Assisting in maintaining documentation related to equipment maintenance, repairs, and inspections is also expected. To qualify for this role, you should have a high school diploma or equivalent, with vocational training or certification in welding preferred. A minimum of 1G/2G level of Welding Licenses or Certifications is required. Technical competencies essential for this position include proficiency in various welding techniques, familiarity with welding equipment and tools, as well as knowledge of metal fabrication processes. Strong attention to detail and the ability to interpret technical drawings and specifications accurately are necessary skills. In terms of behavioral competencies, a commitment to safety and compliance with food hygiene regulations is crucial. Effective communication skills and the ability to work collaboratively within a team are also important. Flexibility to work occasional overtime, weekends, and shifts may be required. This role does not offer relocation assistance and may involve various work shifts.,

Piping and structural experience, assembling Must be experienced in Fabrication and Maintenance Location is Mahul Chembur East

Job Description Qualification: B Tech/ BE/ Diploma Mechanical Experience: 5 to 10 years in Mechanical Design (in sheet Metal Industry) Job Location: Nanjangud, Mysore Desired Skills: Knowledge on Sheet Metal Fabrication Process Knowledge on Solid Works Software Knowledge of Auto CAD Software Knowledge on CAM Path Software ( We will be able to train the same) Knowledge on the development of Sheet Metal components using Solid Works /CAD Software Basic knowledge on GD&T Knowledge on Welding (Arc, Mig ,Tig and Laser Welding)

Unify Facility Management Pvt Ltd. Is looking for TIG and MIG welder Salary :- 22,000 /- Net take home Job description Interpreting blueprints and technical drawings : Understanding design specifications, welding symbols, and material requirements to plan welding operations accordingly. Fabricating and assembling structural components : Cutting, shaping, fitting, and joining metal sections (like beams, columns, and plates) using TIG and MIG welding techniques. Operating and maintaining welding equipment : Setting up TIG and MIG welding machines, ensuring optimal performance and safety standards, and performing routine maintenance. Performing welding operations : Executing precision welds on various metals, such as mild steel, stainless steel, and aluminum, maintaining clean and precise welds, and ensuring adherence to specifications. Quality control and inspection : Inspecting completed welds for adherence to standards, identifying and addressing defects, and conducting necessary repairs or adjustments. Adhering to safety protocols : Following safety guidelines and procedures at all times, wearing appropriate PPE (Personal Protective Equipment), and maintaining a safe and clean work environment. Collaborating with teams : Working effectively with engineers, project managers, and other welders to meet project timelines and specifications. Troubleshooting : Identifying and resolving welding-related issues during fabrication and repair processes . Shift Time :- 7 am to 3 pm 3 pm to 11 pm 11pm to 7 am Gender :- Male Age :- 18- 30 Additional Benefits :- Insurance , Over time (Rs. 127 per hour) , Subsidise food (Rs. 19 per meal) , Transportation facility , Provident Fund (PF) , Annual Bonus Rs 7000/- above salary . Location :- E-68, GIDC Dahej-3, Dahej, Bharuch District, Gujarat, India, Pin code: 392130 If interested Contact- 7304427996 Email - ravindra.tsc@unifyworld.com

You are looking for a Production In-Charge for a manufacturing unit that specializes in inverter-based ARC, MIG, TIG, and plasma welding systems, as well as CNC cutting and automation equipment. Your responsibility will include overseeing day-to-day production activities, ensuring quality and efficiency, and supporting electronic testing and troubleshooting of high-precision welding and cutting systems. Your key responsibilities will be to supervise daily production operations of welding and cutting machines and their components, monitor production schedules, optimize manpower, and ensure timely order fulfillment. Additionally, you will be expected to perform quality checks and testing of electrical and electronic assemblies, troubleshoot circuit-level faults, and guide technicians on technical issues. Collaboration with R&D, Quality Control, Design, and Maintenance teams will be essential. It will also be your responsibility to maintain production documentation, test logs, and performance reports, drive productivity improvements, reduce downtime using lean practices, train production staff on SOPs and safety protocols, and ensure compliance with electrical safety standards and workplace hygiene. To be successful in this role, you must possess a B.E. or Diploma in Electronics or Electrical Engineering and have at least 3-5 years of experience in electronics or capital goods manufacturing, preferably welding/cutting equipment. You should have a strong command over circuit diagrams, schematics, and testing tools, as well as proficiency with oscilloscopes, multimeters, test jigs, and fault diagnostics. Good leadership, team management, and interpersonal skills are essential. Being hands-on with electronic assembly, repair, and debugging, and the ability to work under tight deadlines with a proactive mindset will be key to excelling in this position.,

Responsibilities: Perform welding as per drawings, assist in cutting/fitting, operate ARC/MIG/TIG safely, maintain machines, and follow all safety and company guidelines on the shop floor. Provident fund Annual bonus Health insurance

Vacancy is open in Automobile EV Bus manufacturing company;- Permanent Job Qualification- ITI (Welder)*MIG Welder A CTC - 26000/- in hand after deduction PF/ESI/Canteen 22000- Welder-1 CTC - 24000/- in hand after deduction PF/ESI/Canteen 20000- Welder -2 CTC- 21000- in hand after deduction PF/ESI/Canteen :18000/- CTC- 20000- in hand after deduction PF/ESI/Canteen :16000/-(Fresher) Qualification- ITI (Fitter)/Electrician/Helper 0-1 yr experience: Fitter Rs.14000/- in-hand + PF/ESI/Canteen CTC: Rs.18898/- per month 1+ year experience as Fitter Rs.15000- in-hand + PF/ESI/Canteen CTC: Rs.19500/- per month Duty Hour: 8hrs -Shift wise (A shift, B shift, C shift, General shift) Canteen available 2 Time during duty hour. Week off Whatsaap/Contact - 7339608385

ITI's MIG Welder Heavy Structural Ftr Grinder Man Drill Man,Transfer Trolley Operator Structural Painter FCAW,SMAW Welder CNC Plate Drilling Op Semi Automatic Fit-up & SAW Beam Welding Op Electrician Automatic SAW Beam Welding Op Shot Blasting Op Required Candidate profile CNC Milling Machine Op. Straightening Machine Operator Double Spindal Gantry Type CNC Plate Drilling Op. CNC Hydraulic Press Brake Op Stud Welding Op. CNC Plasma Cutting Op. Mechanical fitter

We are seeking a highly skilled and motivated Electrical Engineer to join our team The ideal candidate will be responsible for providing services related to Electrical Line Diagram Design and Updates as well as conducting Arc Flash Studies This role requires a strong understanding of electrical systems safety protocols and industry standards Key Responsibilities Design and update electrical line diagrams to ensure accurate representation of electrical systems Conduct Arc Flash studies to assess and mitigate electrical hazards Collaborate with crossfunctional teams to ensure electrical designs meet project requirements and safety standards Perform electrical system analysis and provide recommendations for improvements Prepare technical reports and documentation related to electrical designs and studies Stay updated with the latest industry trends and technologies in electrical engineering Qualifications Bachelors degree in Electrical Engineering or a related field Proven experience in electrical line diagram design and Arc Flash studies Strong knowledge of electrical systems safety protocols and industry standards Proficiency in using electrical design software and tools Excellent analytical and problemsolving skills Strong communication and teamwork abilities Ability to work independently and manage multiple projects simultaneously Preferred Qualifications Professional Engineer PE license Experience with power distribution systems and electrical safety standards Familiarity with relevant software such as AutoCAD ETAP or similar tools

Pipe cutting machines Welding machines (ARC, MIG, TIG) Pipe threading machines Hydraulic press Drilling machines, etc.

• We have an urgent job opening for Diploma / B Tech - Mechanical • Experience in sheet metal fabrication industries • MIG Welding, Fabrication of sheet metal • Should be able to handle Independently supervising activities on the shop floor Required Candidate profile * 2 to 4 years experience in any manufacturing company, * Person should be able to handle the Team * Should have technical knowledge of fabrication activities * Immediate Joiner * Male Candidate only

Job Title: Multiple Openings Manufacturing Industry (Panchkula & Tapa, Punjab) Location: Panchkula, Haryana & Tapa, Punjab Industry: Manufacturing / Engineering / Industrial Products Open Positions in Panchkula (Experienced Candidates Preferred) 1. Quality Engineer Experience in manufacturing quality processes 2. Designer Must know costing , technical drawings , and CAD tools 3. Conventional Machine Operator Lathe, Cylindrical Grinder, Drilling & Tapping 4. CNC Operator & Programmer Skilled in CNC programming and operations 5. VMC Operator & Programmer Skilled in CNC programming and operations 6. Lathe Machine Operator Open Positions in Tapa (Punjab) Mass Hiring in Manufacturing Sector: 80 Welders – ARC & MIG Welders only 50 Carpenters 50 Fitters 20 Electricians – with DC Current experience Requirements: Relevant experience in manufacturing or industrial production Immediate joiners will be preferred Candidates must be physically fit and willing to relocate (if required) Salary: Best in Industry (Based on skills & experience) Job Type: Full-Time | Permanent

Tasks Relevant Experience Required: 1. Experience with foreign project team in Paint Shop 2. Experience in Topcoat process and equipment Pre-Planning. 3. Experience in Planning, time, cost, and resources & supplier management. 4. Experience in Execution & Commissioning of Topcoat process. 5. Must have knowledge in Spot repair process, equipment, OEM standards, and Safety protocols. 6. Develop the capability, ensure the best quality and on time delivery 7. Experience in handling of Documentation for Topcoat and Spot repair. 8. Experience in Preparing and updating Topcoat and Spot repair standards. 9. Coordination with Multiple departments related to Topcoat and Spot repair. 10. Added advantage Sustainability & Digitalization projects 11. Added advantage, basic experience in Conveyor technology. 12. Good knowledge of English, spoken and written.13. Added advantage in German Language (A2). Full responsibility for Spot repair process and Equipment planning. 1. Estimation and SOR preparation for various spot repair and Top Coat modification projects. 2. Detail analysis and validation of Design, drawings from Mechanical and Electrical suppliers 3. Frequent Travelling to Project site for Installation & Commissioning support and site co-ordination. 4. Coordination with Global Suppliers and Germany team. 5. Implementing Daimler Standards (MBN).6. Additional responsibility in implementing Sustainability & Digitalization projects

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Competencies Collaborative Working Learning Agility Problem Solving & Decision Making Effective communication

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Competencies Collaborative Working Learning Agility Problem Solving & Decision Making Effective communication

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Content Management/ Web Publishing.

Core Responsibilities: o Perform in-depth industry, market and competitor research o Perform valuation analysis on a wide range of companies using all accepted and relevant asset valuation approaches and theories o Design valuation models for asset valuation o Independently gather data pertinent to the engagement through direct client interaction and on site collection of data relating to client assets o Inspect various assets including Residential, Commercial and Industrial properties / assets etc. o Identify & develop new streams for revenue growth and maintain relationships with builders to achieve repeat business and chalk out ways to generate revenue. o Liaison with valuation agencies, real estate developers and local government bodies for market analysis and market updations. o Build and strengthen relationships with key builders/ developers and get project approvals on technical aspects and thereafter help monitor constructions status on periodic intervals. Organize and maintain such project database and provide periodic reports to management on activities and trends. o Segment markets based on property types and identify properties with high risks or in negative areas (e.g. low-line, very low chance of resale, poor quality construction, old constructions areas etc.) o Guide and develop "technical policy" and monitor the portfolio/ delinquencies related to technical aspects of respective geography. o Develop checks and process to control fraud, built database and deduce for multiple funding or excess funding on properties e.g. circle rates, reference rates to credit team, database of properties under dispute as per securitization notices by different banks as public notices, properties under public notice/ court notice/ in tech agencies data base under dispute etc.) o Scrutinize project approvals for the organization, timely monitoring and ensuring compliance on legal and technical aspects and their timely updations. o Analyze new upcoming residential projects in the zone and facilitate its fast approval for advanced processing and funding. o Conduct property audits to analyze collateral risk and manage quality real estate portfolio of the organization. o Keep track of the development in real estate market and its impact upon lending parameters, property valuations and other financial implications. o Monitor market feasibility of project for industrial, residential, commercial or institutional project, periodically checking property documents and presenting bylaws violation as per plot size. o Manage the vendors involved in the technical evaluation process. o Train and evaluate the proficiency levels of the team on a regular basis while maintaining TAT targets for the technical evaluation process. o Work closely with the legal counterpart on the technical evaluation front. o Carry out spot checks on a frequent basis and maintain an MIS related to the technical evaluation. o Help collections tie-up with brokers and negotiate rates for resale of properties surrendered, takeover through legal process, or any other property bought rented by business. o Help maintain a healthy portfolio through the preparation of feasibility reports, valuation reports, project monitoring reports and market surveys to gather data on the real estate market. o Understand and analyze risks associated with property / project / market / developer and analyze exposure that can be taken. Graduate : Yes (Diploma/ Degree in Civil/ Architecture) Desired Experience: Minimum 1 to 5 years in the field. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Advice on the overseas options available, so as to enable the candidates & their family makes an educated choice & the right decision. Call potential customers through daily assigned leads and secure appointments for the week. Give clear and accurate information based on the current immigration & visa laws & policies. Provide a fair and neutral evaluation of a candidates profile. Provide a personal global career strategy customized to their needs. Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs. Making outbound calls to either warm or hot leads provided, to assist them by answering questions in regards to visas they are interested in applying for and signing them up Provide professional consultation to high net-worth clients. Perform sales pitch to interest prospects and close them on the spot. Meet the assigned targets. Should have sales experience in Visa or Immigration industry

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Payroll(HCM).

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Order Management-Level 1. >