Microsoft Dynamics 365 CRM online

Microsoft Dynamics 365 CRM Developer

Key Responsibilities

• Dynamics 365 Customization & Implementation

  : Design, develop, and implement

  customizations and configurations for Microsoft Dynamics 365 CRM online

  .

• Plugin Development

  : Develop and maintain

  Plugins

  to extend Dynamics 365 functionality and implement custom business logic.

• Workflow & Power Automate

  : Design, configure, and optimize

  Workflows

  and

  Power Automate (Microsoft Flow)

  flows to automate business processes.

• Client-Side Scripting

  : Develop and maintain

  JavaScript

  for client-side customizations and enhancements within Dynamics 365 forms and views.

• UI Customization

  : Utilize

  Ribbon Workbench

  for customizing the Dynamics 365 user interface, including ribbons, sitemaps, and commands.

• API Integration

  : Understand and leverage

  OData API calls

  and

  Web APIs

  for integrating Dynamics 365 with other systems.

• Backend Development

  : Develop custom solutions and integrations using

  C#

  and

  .Net Core

  .

• Functional Knowledge

  : Apply good functional knowledge of

  Sales and Service modules

  to develop relevant and effective CRM solutions.

• Troubleshooting & Support

  : Provide ongoing support, troubleshoot issues, and ensure the stability and performance of Dynamics 365 CRM environments.

• Collaboration

  : Work closely with business analysts, solution architects, and other developers to gather requirements and deliver high-quality solutions.

Required Skills and Experience

• Proven experience with

  Microsoft Dynamics 365 CRM online customizations and implementations

  .
• Strong development experience with

  Plugins

  in Dynamics 365.
• Expertise in configuring and developing

  Workflows

  within Dynamics 365.
• Hands-on experience with

  Power Automate

  (formerly Microsoft Flow) for process automation.
• Proficient in

  JavaScript

  for client-side scripting and UI interactions.
• Experience using

  Ribbon Workbench

  for Dynamics 365 UI customization.
• Good understanding of

  OData API calls

  and

  Web APIs

  for data interaction and integration.
• Strong programming skills in

  C#

  and

  .Net Core

  .
• Good functional knowledge of

  Sales and Service modules

  within Microsoft Dynamics 365.
• Ability to troubleshoot and debug complex CRM issues.