Microsoft D365 F&O - Techno-Functional

About the role

D365 Support Resource to provide comprehensive support for Microsoft Dynamics 365 Finance and Operations (D365 F&O). This role will focus on system maintenance, configuration, troubleshooting, security role administration, and upgrade support, ensuring system stability and optimal performance. While not a development-heavy role, the candidate should have the technical expertise to sustain and troubleshoot existing configurations, integrations, and backend functionality.

What Youll Do:

• Provide

  application support

  for

  D365 Finance & Operations (D365 F&O)

  .
• Troubleshooting system issues, supporting finance modules, optimizing processes, and ensuring system stability.
• Close collaboration with Business teams, IT support, and developers to resolve incidents, improve system performance, and support business needs.
• Handling ad-hoc requirements like enhancements, data extractions, migration report development etc.

On your first day, we'll expect you to have:

• 5-7 years of experience in D365 F&O or AX 2012 application support.
• Worked on min. 2 end to end Implementation projects.
• Strong knowledge of Finance modules (GL, AP, AR).
• Troubleshooting skills in L2/L3 support, performance tuning, and issue resolution.
• Experience with X++, SQL, SSRS, and API integrations.
• Familiarity with data migration, custom reports, and automation (Power Automate, RPA).
• Ability to analyze business needs and improve workflows.
• Experience in ITIL frameworks (Incident, Change, Problem Management).
• Excellent communication and stakeholder management skills.

Benefits:

At Calfus, we value our employees and offer a strong benefits package. This includes medical, group, and parental insurance, coupled with gratuity and provident fund options. Further, we support employee wellness and provide birthday leave as a valued benefit.

Calfus Inc. is an Equal Opportunity Employer:

Calfus Inc. is an equal opportunity employer and welcomes candidates from all backgrounds to apply. We encourage applications from individuals with diverse experiences and perspectives, as we believe in the power of a diverse and inclusive workforce to drive innovation and success