Mgr-Sales

The position at The Westin Sohna Resort & Spa is responsible for proactively seeking and managing sales opportunities. You will ensure that business is transferred efficiently and in a timely manner for effective service delivery. Your role will involve leading day-to-day sales activities, focusing on nurturing long-term, value-based customer relationships to meet sales objectives and achieve personal sales targets. Education And Experience - Possess a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field from an accredited university along with 3 years of experience in sales and marketing or a related professional area. OR - Hold a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, with at least 1 year of experience in sales and marketing or a related professional area. Core Work Activities Building Successful Relationships that Generate Sales Opportunities - Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts. - Strengthen relationships with existing and new customers through various activities such as sales calls, entertainment, FAM trips, and trade shows. - Develop community relationships to expand the customer base for potential sales opportunities. - Manage relationships with key internal and external stakeholders effectively. - Provide accurate turnover to Event Management for seamless service delivery. Managing Sales Activities - Participate in sales calls with the sales team to secure new business or finalize existing deals. - Support operational aspects of booked business, including proposal generation, contract writing, and customer correspondence. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue - Identify new business opportunities to meet personal and location revenue targets. - Understand market trends, competitor analysis, economic factors, and customer expectations to capitalize on sales opportunities. - Close the most suitable opportunities based on market conditions and location requirements. - Serve customers by addressing their business needs, issues, and concerns with appropriate solutions. Providing Exceptional Customer Service - Uphold the company's service and relationship strategy to drive customer loyalty and deliver service excellence. - Grow account share by servicing customers effectively. - Maintain high customer service standards and interact with guests to gather feedback on product quality and service levels. Marriott International is an equal opportunity employer that values diversity and inclusion. We celebrate the unique backgrounds of our associates and are committed to non-discrimination based on any protected basis. Westin is dedicated to empowering guests to enhance their well-being while traveling, and we are seeking passionate and engaged associates to bring our unique wellness brand to life. As an ideal Westin candidate, you are passionate, active, optimistic, and adventurous. Join us to do your best work, embrace your well-being, and become the best version of yourself.,