Job
Description
The role requires you to possess expertise in servicing mutual fund clients, which includes ensuring smooth and efficient day-to-day operations, mutual fund and AIF client servicing, handholding clients to implement regulatory directives, preparing financial statements, ensuring impeccable audit reports, supporting other system, client and regulatory audits, coordinating with internal and external stakeholders, devising processes and controls to mitigate risk, and aiding client delight. Additionally, you will be involved in governance activities and providing business support. The ideal candidate needs to have a sound technical knowledge of mutual fund and AIF accounting and be proficient in client servicing, necessitating superior communication skills. Key responsibilities include assisting the Head of Fund Services in routine BAU activities such as inculcating a continuous improvement culture to maximize cost and processing efficiency, minimizing operation losses within defined tolerances, reviewing procedures to ensure efficient day-to-day operations, identifying and mitigating risk-prone errors, reviewing client operations to ensure accurate NAVs, exercising governance over BAU activities carried out by CoE, providing client servicing in entirety, handling all types of audits and ensuring impeccable audit reports, assisting in framing strategies, participating in client RFPs and client meetings, and governance of business partners. You will be required to scrupulously toe service standards outlined by the Head of Fund Services under the aegis of Head Custody Operations, India. Ensuring compliance with all Group and Country policies, Code of Conduct, statutory regulations, and laws will be crucial. You will also be expected to take an active lead in designing and implementing best-in-class, globally consistent solutions, except where impossible due to regulation or market practice. Under such exceptional cases, you will take the lead in identifying simple, effective non-standard solutions for approval at the regional/global level. In terms of strategy, you will need to provide best-in-class operational client support service to address clients" operational queries and issues, ensure compliance with all relevant local and global regulatory requirements and industry best practices, inculcate a continuous improvement culture to maximize cost and processing efficiency, minimize operation losses, review procedures to ensure efficient day-to-day operations, identify any risk-prone errors and strive to mitigate those. Additionally, you will participate in various system UATs, highlight observations to the manager in charge of systems and technology from Fund Services, identify operational risks, escalate operational issues to relevant stakeholders across the group, implement critical regulatory changes to ensure ongoing compliance, and maintain a strong, collaborative business relationship with counterparts in GBS operations. Other responsibilities may include cross-skilling in other teams of Fund Services, performing other duties assigned under Group, Country, Business, or Functional policies and procedures, and establishing market connections. Skills and experience required for this role include accounting knowledge, comfort with number crunching, ability to think, presence of mind, spoken communication, written communication, and a knack for automation. Standard Chartered is an international bank that has been working for more than 170 years to make a positive difference for clients, communities, and each other. The organization values questioning the status quo, embracing challenges, and finding new opportunities to grow and do better. If you are looking for a career with purpose and want to work for a bank that makes a difference, Standard Chartered is interested in hearing from you. The bank celebrates unique talents and values inclusion.,
