Mental Wellness Engagement Specialist

As a Mental Wellness Engagement Specialist at The Full Circle, your role will involve engaging with individuals, providing mental health support, promoting wellness activities, and fostering a supportive community environment. You will be working full-time on-site in Pune. **Key Responsibilities:** - Conduct outbound calls to potential and existing clients - Perform initial assessments to understand client needs - Educate clients about our mental wellness programs and services - Schedule appointments and follow up on client progress - Maintain detailed and accurate records of all client interactions - Collaborate with our clinical team to ensure appropriate client care - Participate in regular team meetings and training sessions - Contribute to improving client engagement protocols **Qualifications Required:** - Bachelor's degree in Psychology or related field (required) - 1-2 years of experience in a customer-facing role, preferably in mental health or wellness services - Strong understanding of mental health concepts and terminology - Excellent verbal communication and active listening skills - Empathetic approach with ability to build rapport quickly - Proficiency in CRM software and basic computer skills - Ability to maintain confidentiality and professional boundaries At The Full Circle, we are dedicated to providing a space for personal growth and emotional well-being. We prioritize creating a safe environment where individuals can explore their journey with care and compassion. Whether it's healing, support, or self-discovery, we're here to empower you through resilience and emotional wellness. The Full Circle is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds who are passionate about mental wellness. As a Mental Wellness Engagement Specialist at The Full Circle, your role will involve engaging with individuals, providing mental health support, promoting wellness activities, and fostering a supportive community environment. You will be working full-time on-site in Pune. **Key Responsibilities:** - Conduct outbound calls to potential and existing clients - Perform initial assessments to understand client needs - Educate clients about our mental wellness programs and services - Schedule appointments and follow up on client progress - Maintain detailed and accurate records of all client interactions - Collaborate with our clinical team to ensure appropriate client care - Participate in regular team meetings and training sessions - Contribute to improving client engagement protocols **Qualifications Required:** - Bachelor's degree in Psychology or related field (required) - 1-2 years of experience in a customer-facing role, preferably in mental health or wellness services - Strong understanding of mental health concepts and terminology - Excellent verbal communication and active listening skills - Empathetic approach with ability to build rapport quickly - Proficiency in CRM software and basic computer skills - Ability to maintain confidentiality and professional boundaries At The Full Circle, we are dedicated to providing a space for personal growth and emotional well-being. We prioritize creating a safe environment where individuals can explore their journey with care and compassion. Whether it's healing, support, or self-discovery, we're here to empower you through resilience and emotional wellness. The Full Circle is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds who are passionate about mental wellness.