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5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As the Head of Membership and Events at Soho House Mumbai, you will play a crucial role in developing, acquiring, managing, and retaining members while overseeing and delivering an engaging members events program. Working closely with the General Manager and Regional Director, you will be responsible for ensuring that the membership committee maintains high standards and meets set targets by attracting quality new members. Your main responsibilities will include owning the full membership lifecycle, driving the quality of membership applications, personally reviewing and leading the approval process, creating and hosting events to engage existing and prospective members, and monitoring member quality to align with the House Identity. Additionally, you will be involved in handling member behavior issues, ensuring personalized engagement with at-risk members, leading efforts to minimize churn, and building strategic partnerships within the local community to enhance the House's reputation and attract potential members. Your role will also involve managing the Membership Committee, fostering a collaborative team culture, tracking membership data and KPIs, and staying informed about industry trends to inform membership strategy. Ultimately, your success will be measured by membership acquisition and retention rates, the performance of the Membership Committee, revenue generated from members, and the successful attendance of new member introductions. If you are a team player with hospitality experience, good communication skills, and a proactive attitude, we invite you to join us in this exciting role at Soho House Mumbai.,
Posted 1 week ago
6.0 - 11.0 years
3 - 7 Lacs
Noida
Work from Office
Will be responsible for a portfolio of key members, building strong relationships and acting as a single point of contact for their requirements. Proactively manage and nurture member relationships, understanding their specific requirements Min 7 yrs of exp in sales or consulting or technology. Good understanding of account management and relationship management. Excellent communication, interpersonal, and presentation skills.
Posted 1 week ago
7.0 - 12.0 years
9 - 14 Lacs
Noida
Work from Office
Will be responsible for a portfolio of key members, building strong relationships and acting as a single point of contact for their requirements.Proactively manage and nurture member relationships, understanding their specific requirements Minimum 7 years of experience in sales or consulting or technology. Good understanding of account management and relationship management. Excellent communication, interpersonal
Posted 1 week ago
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