Job Description – Sales Manager Location: Gurugram (DLF Phase 3) WFO Salary- INR 50,000 – INR 80,000 (Additional incentives applicable) About The Medicity The Medicity is a leading medical training institute, dedicated to advancing healthcare by equipping doctors with world-class skills in advanced surgery and modern medical techniques. We are seeking a highly driven and experienced Sales Manager to lead our sales function and drive growth across academic and training programs for healthcare professionals. Key Responsibilities: · Lead, mentor, and manage the sales team to consistently achieve and exceed revenue targets. · Drive consultative inside sales of academic programs to medical professionals across India and abroad. · Develop and execute effective sales strategies to enhance lead conversions, increase enrollments, and boost customer satisfaction. · Ensure regular achievement of monthly and quarterly sales targets, with strong accountability measures. · Build and maintain a robust reporting structure, ensuring accurate updates from sales agents and timely reporting to senior management. · Provide personalized academic guidance and counseling to prospective learners. · Collaborate closely with the marketing team to design and execute campaigns aligned with sales objectives. · Monitor and manage the sales pipeline using CRM systems and automation tools, ensuring accurate forecasting. · Conduct regular performance reviews, provide coaching, and foster a high-performance, target-oriented culture. · Analyze data and prepare insights-driven reports for management decision-making. · Stay updated with industry trends and competitors to keep The Medicity’s sales strategies competitive. · Maintain strong professional relationships with healthcare professionals and academic partners. Key Requirements: · Bachelor’s degree (preferably in Life Sciences, Healthcare, Business, or Education). · Minimum 5 years of experience in B2C/B2B sales, with proven expertise in inside sales. · Demonstrated track record of consistently achieving sales targets. · Strong knowledge of sales strategies, planning, and execution. · Excellent people management skills with proven ability to build, mentor, and motivate sales teams. · Strong time management and organizational skills. · Exceptional communication, negotiation, and interpersonal skills. · Analytical and problem-solving mindset with a data-driven approach. · Hands-on experience with CRM systems and sales automation tools. · Ability to effectively convey technical/medical concepts to professionals. · Prior experience in the healthcare or education sector will be a significant advantage.
Oversee the full employee lifecycle, from talent acquisition and onboarding to development, retention, and offboarding. Supervise, mentor, and develop the HR team in recruitment, employee relations, and performance management. Serve as the primary, confidential point of contact for all employee inquiries regarding policies, benefits, and procedures. Lead a welcoming and efficient onboarding process for all new hires, ensuring a clear understanding of institute culture, policies, and compliance. Conduct engaging new hire orientation sessions. Oversee the preparation and accuracy of offer letters and all new hire documentation. Continuously improve HR processes for efficiency and compliance. Manage offboarding procedures, including exit interviews and the return of company property. Supervise the reception and kitchen teams, ensuring excellent front-line service. Manage the Building Supervisor and oversee all facility maintenance, vendors, and budgets. Approve expenditures for office supplies, equipment, and facility projects. Ensure the office infrastructure (IT, phones, meeting spaces) is operational.
● Engage with doctors (national and international) through calls, emails, and virtual meetings to understand their educational needs ● Advise and guide potential learners on appropriate medical training programs ● Build strong, long-term relationships with medical professionals ● Follow up with leads using CRM and maintain accurate records ● Achieve weekly and monthly enrollment targets ● Collaborate with team members to continuously improve outreach and engagement strategies