Medical Receptionist

Key Responsibilities

• Front Desk Management:Greet and assist patients, visitors, and medical professionals, providing information about the hospital and its services.
• Appointment Scheduling:Manage appointments for doctors, specialists, and other healthcare professionals, ensuring smooth patient flow.
• Communication:Answer, screen, and transfer incoming calls, and handle patient inquiries and concerns with professionalism and empathy.
• Administrative Tasks:Perform clerical duties such as data entry, filing, managing incoming and outgoing mail, and maintaining front desk records.
• Information Provision:Provide clear and accurate information about hospital procedures, services, and directions to facilities.
• Patient Comfort:Ensure the waiting area is organized and welcoming for patients and their families.
• Equipment Management:Monitor and ensure the availability of necessary medical supplies and equipment at the front desk.

Required Skills & Qualifications

• Education:High school diploma or equivalent (10+2) is typically the minimum requirement.
• Communication Skills:Excellent verbal and written communication skills to effectively interact with diverse individuals.
• Organizational Skills:Strong ability to multitask, manage multiple responsibilities, and prioritize tasks efficiently.
• Computer Proficiency:Ability to use basic office software, including word processors, spreadsheets, and email systems.
• Customer Service:A calm, empathetic, and professional demeanor, with strong active listening skills.
• Attention to Detail:Crucial for accurate record-keeping and appointment management.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person