Marketing Intern

Luna the future of smart wearables from the House of Noise. Luna is a high-accuracy smart ring with AI-powered coaching. Benchmarked by Philips Biosensing at 98.2% accuracy, Luna offers advanced health, sleep, and activity tracking, plus free AI-driven wellness plans. A Red Dot Design Award 2024 winner, its trusted by Olympians, top athletes and global icons like Virat Kohli.
Join the movement. Wear the future.Location: Gurgaon OfficeType: Internship (Paid in good vibes, high-fives, and... actual money)Duration: :3-6 months (enough time to become unforgettable)About the team:We&aposre a small team with big ideas. Think of us as the lovechild of strategy and chaos where campaigns are bold, captions have sass, and coffee is consumed like it&aposs a competitive sport. We have built a brand that speaks human, and were looking for a fellow rebel to join the squad where the Marketing Intern will support day-to-day brand and community initiatives for LunaResponsibilities:

• Monitor and respond to customer feedback, comments, and reviews on social media, Reddit, and other platforms.
• Handle concerns and complaints with empathy, accuracy, and in Lunas brand voice.
• Identify potential risks or issues in online discussions and flag them to the team & proactively recommend potential solutions.
• Support the Brand Manager in maintaining consistent customer communication across ongoing campaigns.
• Help maintain a positive and trustworthy online brand image.
  

Requirements:

• Strong written communication skills.
• Ability to stay calm, empathetic, and solution-oriented while dealing with upset customers.
• Attention to detail and responsiveness.
• Understanding of social media and online communities- Reddit is a must.
• Interest in health, wellness, or tech is a plus..
  

Deadline Sooner the better were excited to meet you.
Start Date Yesterday, but well settle for next week.