Manual Tester

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CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Manual Tester. This position will be full-time and Onsite Gurugram.

What You’ll Do

• Understand business requirements and create detailed test plans, test cases, and acceptance criteria.
• Define scope and objectives for functional, regression, exploratory, and UAT testing.
• Ensure comprehensive test coverage and maintain traceability matrices.
• Execute manual tests for functional, integration, regression, and usability scenarios.
• Validate APIs using tools like Postman (basic request/response validation).
• Perform cross-browser and cross-device compatibility testing.
• Verify bug fixes and perform retesting to ensure closure.
• Log, track, and manage defects using JIRA or similar tools.
• Work closely with developers to reproduce, isolate, and resolve issues.
• Provide daily/weekly testing status reports and highlight risks.
• Test Management & Collaboration Tools: JIRA, Azure DevOps, TestRail, Confluence.
• Defect Tracking & Reporting: JIRA, Azure DevOps Boards
• API Testing Tools (Basic to Intermediate): Postman, Swagger
• Database Validation: MySQL, SQL Server
• Performance Testing Awareness: JMeter (understanding and Test script creation)
• Participate in sprint planning, backlog grooming, and daily stand-ups.
• Collaborate with Product Owners to refine acceptance criteria.
• Suggest process improvements to enhance quality and efficiency.

What You'll Need

• Bachelor’s or master’s in computer science, IT, or related field (Mandatory).
• ISTQB Foundation Level Certification (Preferred).
• 4–7 years of hands-on experience in manual testing for web, mobile, and backend services.
• Strong knowledge of STLC, SDLC, Agile/Scrum methodologies.
• Experience in functional, regression, system, integration, usability, and UAT testing.
• Basic knowledge of API testing using Postman or similar tools.
• Exposure to SQL for basic database validation.
• Familiarity with defect management tools like JIRA, Azure DevOps, HP ALM.

Physical Demands

• Sedentary work that involves sitting or remaining stationery most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.