Job Title: Service Technician – 4 Wheeler Automobile Dealership Location: [Insert Location] Department: Service / Workshop Reports To: Workshop Supervisor / Service Manager Job Type: Full-time Job Summary: The Service Technician is responsible for performing maintenance, diagnosis, and repair of 4-wheeler vehicles as per manufacturer standards. This role ensures the highest level of vehicle performance, safety, and customer satisfaction by carrying out quality service operations in a timely and efficient manner. Key Responsibilities: Vehicle Servicing & Repairs: Perform scheduled maintenance services (oil change, filters, brakes, fluids, etc.). Diagnose mechanical and electrical faults using diagnostic tools and test equipment. Carry out repairs including engine work, transmission, suspension, electrical, and AC systems. Conduct quality checks and test drives to verify issue resolution. Ensure all repairs meet manufacturer and dealership quality standards. Documentation & Reporting: Accurately record labor hours and parts used on job cards or service reports. Update service records in the dealership management system (DMS). Report additional repair requirements to the supervisor or service advisor. Comply with warranty procedures and documentation for eligible repairs. Tool & Equipment Handling: Use diagnostic and workshop tools appropriately and safely. Maintain cleanliness and proper functioning of workshop equipment. Ensure tools are returned and stored after each job. Safety & Compliance: Follow all safety procedures and dealership policies. Maintain a clean and organized work area. Wear appropriate personal protective equipment (PPE) at all times. Dispose of hazardous waste in accordance with environmental regulations. Teamwork & Communication: Work collaboratively with other technicians and service advisors. Provide technical input to improve service quality. Communicate effectively with supervisors regarding job progress or issues. Qualifications and Skills: ITI / Diploma in Automobile or Mechanical Engineering. 1–3 years of experience in vehicle servicing or repairs (4-wheeler segment). Strong understanding of automotive systems and repair techniques. Ability to use diagnostic tools and workshop equipment. Basic computer skills for data entry in DMS. Physical stamina and manual dexterity. Good problem-solving skills and attention to detail. Key Competencies: Technical proficiency Precision and accuracy Time management Responsibility and integrity Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Title: Technical Advisor – 4 Wheeler Automobile Dealership Location: [Basavanagudi] Department: Service Reports To: Service Manager / Workshop Manager Job Type: Full-time Job Summary: The Technical Advisor acts as the liaison between customers and the service department, ensuring efficient and effective communication regarding vehicle issues, service needs, and repair processes. The role involves diagnosing vehicle problems, advising customers on necessary services or repairs, coordinating with technicians, and ensuring a high level of customer satisfaction. Key Responsibilities: Customer Interaction: Greet customers in a professional manner and understand their vehicle concerns. Accurately document customer complaints and vehicle issues. Explain technical issues in a simple and understandable way to customers. Provide cost and time estimates for recommended services or repairs. Follow up with customers regarding repair status, delays, or additional work needed. Ensure a smooth customer experience from vehicle drop-off to delivery. Technical Support: Perform preliminary diagnosis and assist in identifying vehicle faults. Coordinate with workshop technicians and ensure accurate repair solutions. Interpret and translate technical information between mechanics and customers. Stay updated on the latest automotive technology and diagnostic tools. Service Management: Open job cards in the system with detailed notes on customer complaints. Monitor progress of work in the workshop and ensure timely job completion. Conduct final inspection of the vehicle before delivery to ensure work quality. Maintain records of services provided and parts used. Customer Satisfaction: Ensure prompt communication and excellent customer service. Handle customer complaints and escalate unresolved issues to management. Conduct post-service follow-ups to measure satisfaction and encourage repeat business. Qualifications and Skills: Diploma or Degree in Automobile Engineering or related field. 2-4 years of experience in a service advisor or technical advisor role in the automobile industry (preferably 4-wheeler segment). Good understanding of automotive systems and diagnostics. Proficient in using dealership management systems (DMS) and job card software. Excellent communication, interpersonal, and customer service skills. Ability to multitask and work under pressure. Basic knowledge of warranty policies and service processes. Key Competencies: Technical aptitude and problem-solving skills Customer-focused approach Attention to detail Team collaboration Time management Job Type: Full-time Pay: ₹17,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person
Job Title: Service Technician – 4 Wheeler Automobile Dealership Location: [Insert Location] Department: Service / Workshop Reports To: Workshop Supervisor / Service Manager Job Type: Full-time Job Summary: The Service Technician is responsible for performing maintenance, diagnosis, and repair of 4-wheeler vehicles as per manufacturer standards. This role ensures the highest level of vehicle performance, safety, and customer satisfaction by carrying out quality service operations in a timely and efficient manner. Key Responsibilities: Vehicle Servicing & Repairs: Perform scheduled maintenance services (oil change, filters, brakes, fluids, etc.). Diagnose mechanical and electrical faults using diagnostic tools and test equipment. Carry out repairs including engine work, transmission, suspension, electrical, and AC systems. Conduct quality checks and test drives to verify issue resolution. Ensure all repairs meet manufacturer and dealership quality standards. Documentation & Reporting: Accurately record labor hours and parts used on job cards or service reports. Update service records in the dealership management system (DMS). Report additional repair requirements to the supervisor or service advisor. Comply with warranty procedures and documentation for eligible repairs. Tool & Equipment Handling: Use diagnostic and workshop tools appropriately and safely. Maintain cleanliness and proper functioning of workshop equipment. Ensure tools are returned and stored after each job. Safety & Compliance: Follow all safety procedures and dealership policies. Maintain a clean and organized work area. Wear appropriate personal protective equipment (PPE) at all times. Dispose of hazardous waste in accordance with environmental regulations. Teamwork & Communication: Work collaboratively with other technicians and service advisors. Provide technical input to improve service quality. Communicate effectively with supervisors regarding job progress or issues. Qualifications and Skills: ITI / Diploma in Automobile or Mechanical Engineering. 1–3 years of experience in vehicle servicing or repairs (4-wheeler segment). Strong understanding of automotive systems and repair techniques. Ability to use diagnostic tools and workshop equipment. Basic computer skills for data entry in DMS. Physical stamina and manual dexterity. Good problem-solving skills and attention to detail. Key Competencies: Technical proficiency Precision and accuracy Time management Responsibility and integrity Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person