Manager - Workplace Management

About HDFC ERGO

HDFC ERGO General Insurance Company Limited was promoted by erstwhile Housing Development Finance Corporation Ltd. (HDFC), Indias premier Housing Finance Institution and ERGO International AG,

the primary insurance entity of Munich Re Group. Consequent to the implementation of the Scheme of

Amalgamation of HDFC with and into HDFC Bank Limited, one of Indias leading private sector bank (Bank),

the Company has become a subsidiary of the Bank. The Company offers complete range of general

insurance products ranging from motor, health, travel, home and personal accident in the retail space and

products like property, marine and liability insurance in the corporate space. With a network of branches

spread across wide distribution network and a 24x7 support team, the Company has been offering

seamless customer service and innovative products to its customers.

Key Roles & Responsibilities

• Manage offices in Tamilnadu & Pondicherry in terms of Facilities, Administration and Infrastructure
• DO office set up for Tamilnadu & Pondicherry, a requirement as per IRDA.(currently 44 offices)
• Extensive travel to handle Branch & DO offices across Tamilnadu & Pondicherry
• Technical expertise to handle Annual Maintenance Contracts for office equipments (Airconditioners, UPS, Security systems (CCTV, FAS, IDS, Access control, Fire Extinguishers, Diesel Generators, AV equipment's etc) & Services like Pest control etc
• Evaluate the requirement of office equipment's for purchase, replacement inline with market

availability

• New initiatives to introduce cost effective systems / office equipments & reduce expenses
• Explore updated tech systems to add into Maintenance contracts
• Raise POs & Renewal of AMC contracts in advance with updated terms & conditions
• Co ordination with AMC vendors for PM schedules, Services, Payments and QBRs
• End to end Management of Annual Maintenance Contracts for PAN India for all office equipments and services
• Manage Operational Expenses (Opex & Capex)
• Budget management for Tamilnadu & Pondicherry branches including DO
• Lease agreement management for Branch & DO Offices across the cluster
• Branch visits as per schedule
• MIS Dash board management
• Assist State insurance team in penetration for rural area.
• Meet departmental secretary on the rural insurance
• Assist Compliance team to co ordinate with IRDAI officials as a local SPOC
• Meet Audit requirements for TamilNadu & Pondicherry offices

Key Requirements - Education & Certification

• Graduate/Post Graduate (Preferably Engineering graduate to handle technical needs)

Key Requirements- Experience & Skills

• Key account/ AMC Vendor Management.
• Good Communication.
• MIS Management.
• Innovative
• Inter department management.