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Manager - Travel Insurance Operations

2 - 6 years

4 - 7 Lacs

Delhi Delhi India

Posted:2 days ago| Platform: Foundit logo

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Skills Required

Travel Insurance Communication Skills TPA

Work Mode

On-site

Job Type

Full Time

Job Description

You could be the right candidate if you

  • Have 5-6 years of experience in Travel Insurance operations and claims management with at least 2-3 years experience in lead/ equivalent role.
  • Expert knowledge of Travel Insurance product features, process, regulatory and compliance requirements and implementation and management of comprehensive Travel insurance operations & claims management process.
  • Aware of International Travel Insurance Medical Claims, terms & systems
  • Understand the International Travel Insurance TPA ecosystem and have experience of managing TPA model
  • Have startup experience or setting up a team from scratch (Preferred but not mandatory)
  • Can make informed decisions, swiftly and are adept at creative problem solving; have good judgment and analytical skills
  • Have excellent verbal and written communication skills and strong negotiation skills.
  • Thrive in environments that celebrate co-creation and collaboration.
  • Have high resilience - can manage yourself, your teams and your peers when faced with ambiguity or failure

This could be the gig for you if you

  • Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas.
  • Join hands with other colleagues to solve for the customer.
  • Like to work in a culture where everyone can see what others are doing.
  • Take help from others when stuck and encourage others when there are setbacks.
  • Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization.
  • Have strong clinical knowledge and clinical decision-making skills
  • Have built best-in-class processes from scratch
  • Are passionate about leveraging digital tools to transform customer experience

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